Simon Mayle, event director for ILTM North America, talks with James Shillinglaw of Insider Travel Report about the upcoming ILTM (International Luxury Travel Market) North America, scheduled as an in-person event in Mayakoba on the Riviera Maya in Mexico for Sept. 20-23. With an expected attendance of 250 travel buyers (advisors) and 250 suppliers, ILTM North America will be the first “live” for ILTM in advance of several other shows and ILTM Cannes, set for Dec. 6-9. For more information, email Simon Mayle at firstname.lastname@example.org or visit www.iltm.com.
Lisa Lutoff-Perlo, president and CEO of Celebrity Cruises, talks with James Shillinglaw about how her cruise line is positioned in the market today and why she believes big ship luxury is the wave of the present and the future. After a weekend when Celebrity launched its first ship from Fort Lauderdale, Lutoff-Perlo describes how changes to the cuisine (from Chef Daniel Boulud), an expansive suite product, a massive full-service spa, and lots and lots of space now make Celebrity a candidate for your luxury clients. This interview was originally posted during our recent Virtual Vacation Events-The New Age of Luxury virtual show, but we are offering it now for those who may not have attended that event. For more information on Celebrity, visit www.celebritycruises.com.
Rita McClenny, president and CEO of Virginia Tourism Corporation, talks with Alan Fine of Insider Travel Report about her home state, one that is steeped in history, but now making efforts to retell it more truthfully than ever, with compassion and inclusion. McClenny also speaks about Virginia's new hotels, attractions and screen tourism sites, including those of "The Walking Dead." For more information, visit www.virginia.com.
Joel Cohen, general manager of Beyond Times Square, a New York focused tour operator, and Bob Hoffman, vice president of Broadway Inbound, Inc., a part of The Shubert Organization and a provider of Broadway tickets for groups, tour operators, and the travel industry, talk with Alan Fine of Insider Travel Report about which shows and theaters are opening, when, and with what health and safety protocols in place, as well as luxury tours of New York City that include backstage passes and dinners with Broadway performers. For more information, visit www.btsq.com.
Oleg Pavlov, founder and CEO of Quadrum Global, the developer of Arlo Hotels, talks with James Shillinglaw of Insider Travel Report, about the impact of the new Arlo Midtown on the Arlo brand. Arlo, which currently has three hotels in Manhattan and one in Miami, is designed for a hip new traveler who wants spacious public areas to work and network, efficient rooms, great bars and restaurants. Pavlov talks about the Arlo concept and his plans for expansion. For more information, visit www.arlohotels.com.
Laura McMillan, director of audience strategy at Coventry City of Culture Trust, talks with James Shillinglaw of Insider Travel Report about how Coventry was selected as a city of culture, what programs are being offered, what events Americans should be interested in attending, the history of the city and much more. The good news is that while the celebration has already begun, it will last well into next year, meaning there’s still time to book your clients to Coventry when Britain opens to Americans as expected later this summer. For more information, visit https://coventry2021.co.uk.
Jeff Miller, our expert travel attorney, talks with James Shillinglaw of Insider Travel Report about the car rental business as we emerge from the pandemic, including why rates are so, the shortage of cars, what coverage your clients really need, what happens if car is damaged during the rental, the advantages of being part of a frequent-renter program, whether you should pay for that full tank of gas and much more. To reach Jeff, email email@example.com.
Nirmal Saverimuttu, chief commercial and experience officer for Virgin Voyages, talks of Insider Travel Report about how the concept for the cruise line was developed, how the brand truly reflects the Virgin ethos, who the target customers are, and what the Virgin difference really is. And Saverimuttu should know since he’s been involved in Virgin Voyages from the very beginning. For more information, visit www.virginvoyages.com or www.firstmates.com.
Chris Stubbs, senior director of sailor experience for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about all the unique new dining and entertainment concepts that will debut on Scarlet Lady, making it a “different way to sail.” From high-end gourmet to more casual fare, the ship will have a culinary offering for every guest. From music to “pop-up” events, Virgin sailors will experience a very different kind of cruise entertainment. For more information, visit www.virginvoyages.com or www.firstmates.com.
Jennifer Tombaugh, president of Tauck, talks with James Shillinglaw of Insider Travel Report about how the upscale tour operator is relaunching its tour, cruise and river cruise programs later this summer in Europe, Africa and Latin America. Tombaugh details what went into the decision to restart operations at this time and how Tauck will finally christen its river ship on the Douro in Portugal. For more information, visit www.tauck.com.
Dee Cooper, senior vice president of design for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about her company’s revolutionary approach to designing its three ships, including the décor of cabins and opulent suites, restaurants and other public rooms, theaters, nightclubs, outdoor and indoor lounges. This is the third of five videos detailing the innovative features and policies of Virgin Voyages. For more information, visit www.virginvoyages.com or www.firstmates.com.
Alex Zeitz, senior manager-sailor experience for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about what guests (sailors) will do on the new cruise line’s Shore Things land excursions (which are commissionable) as well as what they will do at Virgin Voyages’ private beach club on Bimini. This is the second video in a series of five on Virgin Voyages and its upcoming new ship Scarlet Lady. For more information, visit www.firstmates.com or www.virginvoyages.com.
Capt. Dan Blanchard, founder and CEO of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report on the last day of their seven-day sailing in Alaska onboard the 86-guest Wilderness Legacy. Blanchard wraps what was thrilling cruise that included kayak rides, bushwhacking hikes, skiff adventures, lots of wildlife viewing and great dining experiences. With UnCruise, adventures can be as extreme or as tame as you want and this voyage proved you can send your clients on a small ship cruise despite the pandemic and its after effects. For more information, visit www.uncruise.com.
Claudio Zemp, director-Americas for Switzerland Tourism, talks with James Shillinglaw about his country’s reopening to vaccinated Americans, now set for June 28 (see related story in this issue). He also details how Switzerland is launching a new b-to-b and b-to-c campaign to attract more American visitors this summer and beyond, all on the heels of a widely praised earlier campaign starring tennis star Roger Federer. For more information, visit www.myswitzerland.com/trade.
John Diorio, associate vice president-North American sales for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about how his brand new cruise line will work intimately with its First Mates (Virgin Voyages’ name for travel advisors), including programs to train them how to sell the revolutionary cruise product, commission policy, fam cruise opportunities and the keys to selling the Virgin Voyages cruise experience. This is the first in a five-part series on Virgin Voyages, which will debut this September with the new Scarlet Lady. For more information, visit www.firstmates.com or www.virginvoyages.com.
Chef Brendan Monts, who heads up the kitchen onboard Wilderness Legacy, talks with James Shillinglaw of Insider Travel Report about all the great dining choices on UnCruise Adventures’ Alaska sailings, including a selection of three or four main courses for breakfast, lunch and dinner and some fabulous desserts. Monts also previews the dining selections available each day during a breakfast briefing. The surprisingly good food gets guests stoked to take on Alaska during their daily adventures in Alaska. For more information, visit www.uncruise.com.
Bobby DeMarinis, head expedition guide onboard UnCruise Expeditions’ Wilderness Legacy, talks with James Shillinglaw about the incredibly wide variety of adventures that guests can experience on their small ship Alaska cruise, everything from “bushwacking’” to kayaking, as well as the wildlife, natural surroundings and guides themselves that make the sailing so special. For more information, visit www.uncruise.com.
UnCruise Adventures Expedition Leader Jessica Skiba, known onboard as “Skiba,” talks with James Shillinglaw of Insider Travel Report about the expeditions and shore excursions available onboard Wilderness Legacy on its Alaska cruise. These range from the aggressive “bushwacking” hikes up mountains with no trails to all-day kayaking trips, from nature hikes to skiff rides, from light kayaking to paddleboarding. Guests can find any level of adventure they want with UnCruise. For more information, visit www.uncruise.com.
Capt. Doug Coughenour of UnCruise Adventures’ Wilderness Legacy talks with James Shillinglaw of Insider Travel Report about his classic 86-guest vessel, which began plying the waters of Alaska once again last month. Capt. Coughenour talks about his ship’s accommodations, public areas, dining and adventure excursions during this up-close-and-personal sailing to explore Glacier Bay National Park and much more in Alaska. For more information, visit www.uncruise.com.
Capt. Dan Blanchard, CEO of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report about one of the first Alaska cruises this year onboard the 86-guest Wilderness Adventurer. Blanchard talks about the mix of adventure, wildlife, scenic beauty and history you get on an UnCruise sailing. This is the first of six videos focused on the cruise we experienced on Wilderness Adventurer last month. For more information, visit www.uncruise.com.
Dan Austin, founder and CEO of Austin Adventures, talks with Alan Fine of Insider Travel Report about his family-owned adventure travel company with decades of experience, extensive access to the U.S. National Parks, and the ability to create custom luxury itineraries with hot air balloon rides and helicopter mountain top dinners. Austin used the pandemic to double-down and find, hire and train top unemployed guides to be ready for the resumption of travel. A Virtuoso member and a staunch supporter of travel advisors, he was one of the first suppliers to create an early commission program. For more information, email firstname.lastname@example.org or visit www.austinadventures.com.
Andy Uttley, director of sales for JacTravel, talks with James Shillinglaw of Insider Travel Report about how his destination management company specializing in Scotland, England, Wales and Ireland can help your clients get the best travel experiences as Britain opens up to travel post-pandemic. For more information on JacTravel, call 800-472-5508 or visit www.jactravel.com.
Nils Bergmann, general manager of the Kimpton Goodland in Fort Lauderdale, Fla., talks with Darley Newman, producer and TV travel show host, reporting for Insider Travel Report, about his art deco hotel just two blocks from the beach. Built in the 1950s and registered as a historic building, the hotel features Kimpton boutique touches, including a yoga mat in each room, plush robes, bikes, umbrellas and a pet friendly environment. For more information, visit www.goodlandhotelftlauderdale.com.
Laura Schofield, general manager of the Conrad Washington D.C., talks with James Shillinglaw of Insider Travel Report about her two-year-old luxury hotel featuring a clean, modern design, a popular rooftop bar and spacious and open suites. Schofield details how the hotel got through the pandemic and is poised for a travel resurgence. For more information, visit https://conradwashingtondc.com.