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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
2 days ago
2 days ago
Melissa DaSilva, deputy CEO and chief sales officer for TTC Tour Brands, talks with Alan Fine of Insider Travel Report aboard Trafalgar Verity iabout Trafalgar’s move into river cruising, how it differs from sister brand Uniworld, and what travel advisors need to know about the product. DaSilva also discusses advisor discounts, Trafalgar’s e-learning requirement, new ships through 2028, plans to expand river cruising, Be My Guest and Make Travel Matter experiences, and other advisor resources. For more information, visit https://agents.ttc.com.
2 days ago
2 days ago
Katina Athanasiou, senior vice president of sales and services for the Americas at Celebrity Cruises, talks with Alan Fine of Insider Travel Report about Celebrity’s Royal Beach Club in Santorini, the $100 million renovation of Celebrity Solstice, and new public spaces and suites. Athanasiou also discusses Celebrity’s river cruise plans on the Danube and Rhine through 2028 and advisor resources through The Celebrity Commitment. For more information, visit www.thecelebritycommitment.com.
3 days ago
3 days ago
Jackie Friedman, president of host agency Nexion Travel Group, talks with Alan Fine of Insider Travel Report about Nexion’s strategic planning, improved technology, AI, its Tern partnership and CRM integrations for travel advisors ahead of the CoNexion conference in September in Austin, Texas. Friedman, who spoke with us at this month's Travel Leaders Network EDGE conference, also discusses how Nexion layers its programs with Travel Leaders Network and parent Internova while coordinating marketing and partner efforts to avoid duplication for advisors. For more information, visit www.nexion.com or www.travelleadersnetwork.com.
6 days ago
6 days ago
Shahla Lalani, senior vice president-marketing and events, talks with James Shillinglaw of Insider Travel Report about the consortium's new series of events, including Ensemble Horizon to education its advisors and build a group culture. Lalani also details Ensemble's marketing programs, including an award-winning magazine, Range, published for the clients of agency members, as well as turnkey solutions for direct mail and digital marketing, For more information, visit www.ensembletravel.com.
6 days ago
6 days ago
When developing a great luxury trip, it’s essential to turn to the experts—the specialized tour operators and destination management companies who can help you create the perfect trip for your clients. The companies represented on this panel are specialists in helping you choose the right destinations, accommodations, transportation and sightseeing to satisfy your high-end clients.
James Shillinglaw of Insider Travel Report moderates a panel that includes: Katheriona Dowling, managing director of Old Sod Travel Collection; Georgia Ridenhour, director of sales at Passages of Distinction; Maria Tuttocuore, sales consultant-North America for Going2Italy; and Bertrand Collignon, president and CEO of Decouvertes DMC France.
7 days ago
7 days ago
What’s the right resort or hotel for your luxury client? How do you uncover the perfect fit that will give your client the perfect stay? This panel of top resort executives gives you their best advice on what to consider when booking a hotel or resort. Alan Fine of Insider Travel Report moderates a panel, including Tina Lee-Anderson, director, leisure sales, Atlantis Paradise Island; Kelsie Chong, global account director, luxury sales, Caesars Entertainment; Miriam Sanchez, leisure sales manager, Casa de Campo Resort & Villas; Jaimie Robinson, leisure sales manager, Princess Hotels and Resorts Jamaica; David Astudillo, leisure sales manager, Viceroy Hotels of Mexico; and Paulina Robbins, area director of business transient sales for JW Marriott in Austin.
7 days ago
7 days ago
Danny Finkel, senior vice president-partner relations for Ensemble, talks with James Shillinglaw of Insider Travel Report at this month’s Ensemble Horizons conference in Las Vegas about the consortium’s preferred partner strategy. Finkel says Ensemble, which added roughly 120 new preferred partners over the past year, is taking a disciplined approach to partnerships, introducing a new preferred partner-tiering framework to give members a better understanding of what partners can generate the most earning opportunities across the network. For more information, visit www.ensembletravel.com.
Tuesday May 19, 2026
Tuesday May 19, 2026
Eva Damato, senior director of luxury lifestyle marketing for Travel Leaders Network, talks with Alan Fine of Insider Travel Report about the Luxury Leaders Alliance, which brings together the network’s top luxury travel advisors for networking, education, supplier partnerships and programming. D’Amato also discusses luxury travel trends in Europe, Africa and Asia; fam opportunities, supplier access and how advisors can learn more about the Luxury Leaders Alliance. For more information, visit www.travelleadersnetwork.com.
Tuesday May 19, 2026
Tuesday May 19, 2026
Kristina Boyce, senior vice president-operations and member relations for travel consortium Ensemble, talks with James Shillinglaw of Insider Travel Report at this month’s Ensemble Horizons conference about all the products and services Ensemble provides for its agency members. Boyce details everything from technology support with the comprehensive ADX booking system to training and more. For more information, visit www.ensembletravel.com.
Tuesday May 19, 2026
Tuesday May 19, 2026
Countries, cities and regions are increasingly targeting the luxury travel market. How are they working with travel advisors and luxury suppliers to better define themselves as true luxury destinations? How are they marketing themselves as luxury destinations? In this panel, moderated by Alan Fine of Insider Travel Report, you’ll hear from Johanna Gonzalez, leisure sales manager for Discover Puerto Rico; Melanie Schinkel, Aussie specialist program manager-the Americas for Tourism Australia; and Mette Ejlskov Hansen, marketing manager-U.S. for VisitDenmark.
Sunday May 17, 2026
Sunday May 17, 2026
Lindsay Pearlman, president of Travel Leaders Network, talks with Alan Fine of Insider Travel Report about his first 11 months as president, the network’s focus on evolution, support for multiple CRM systems, AI tools, field support segments and smaller territories. Pearlman also discusses lead generation and why the 2027 EDGE conference will be outside the U.S. for the first time. For more information, visit www.travelleadersnetwork.com.
Sunday May 17, 2026
Sunday May 17, 2026
Tour operators, guided vacation companies and FIT specialists often have the perfect luxury tour or FIT program for your high-end clients. These companies offer a variety of programs and tours that can satisfy the luxury clients. This panel features top luxury operators that offer a variety of destinations around the world. Alan Fine of Insider Travel Report moderates this panel, including Kerry Miller, business development manager for North America, ANZCRO; Ryan Grissett, regional director of sales, Collette; and Jim Marini, senior vice president of strategic partnerships, Railbookers Group.
Thursday May 14, 2026
Thursday May 14, 2026
James Kareka, vice president and managing director of trade brands for the new Evoke | Inspire, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic. Karaka tells us why Pleasant launched Evoke, a new brand focused on luxury travelers seeking immersive, personalized experiences. He also discusses shifting demand toward longer stays and experiential travel, the importance of concierge support and customization, and how the platform provides advisors with a single point of contact for 24/7 support. For more information, visit www.evokeinspire.com.
Thursday May 14, 2026
Thursday May 14, 2026
Michael Johnson, president of Ensemble, talks with James Shillinglaw of Insider Travel Report at the Ensemble Horizons conference earlier this month at Resorts World Las Vegas. Johnson tells us how Ensemble has added more than 50 agencies, a number of preferred suppliers and new marketing programs, including an award-winning magazine for clients of Ensemble members. This Horizons conference, the fourth annual event since Ensemble was acquired and became a boutique consortium, was the most successful yet with roughly 1,000 attendees. For more information, visit www.ensembletravel.com.
Thursday May 14, 2026
Thursday May 14, 2026
Luxury cruises come in many different forms today—on the rivers and on the oceans, on a river cruise, expedition cruise, ocean cruise or chartered yacht. What do each of these different types of cruises have that sets them apart? What kind innovative itineraries and destinations are they offering? What dining options do they need to have? What tours and excursions do they need to offer. This panel examines how luxury cruising now comes in all forms. James Shillinglaw of Insider Travel Report moderates a panel that includes: Rob Huffman, director of field sales for AmaWaterways; Stephanie Vrantsis, business development manager for Antarctica21; Amanda Jordan, director-national accounts for Cunard; and Kay Kitchens, business development manager for The Moorings Yacht Charters.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Thursday May 14, 2026
Thursday May 14, 2026
Kimberly Daley, chief operating officer of Transcend Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s purpose-built river ships designed exclusively for group business booked by travel advisors. She discusses flexible accommodations that convert into suites, fully customizable onboard and shore experiences, B2B pricing and branding tools, and the company's growing fleet with its first ship launching this summer. For more information, visit www.transcendcruises.com.
Wednesday May 13, 2026
Wednesday May 13, 2026
Nancy Kim and Guy Rubin, managing partners of Imperial Tours, talk with James Shillinglaw of Insider Travel Report about how they added South Korea two years ago to their China tour operations. They also give us a luxury grand tour of South Korea, from Seoul to Busan to Gyeongju, the ancient capital of the Silla Kingdom. From food to music to history, Imperial Tours delivers a comprehensive experience of one of the most fascinating and trendiest destinations in the world today. For more information, visit www.imperialtours.net.
Wednesday May 13, 2026
Wednesday May 13, 2026
Barbara Muckermann, Group CEO of Kempinski Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s Embark Immersion conference in Rio de Janeiro about how she’s changing and marketing her venerable luxury hotel brand. As one of Europe’s oldest luxury hotel groups, Kempinski is adding new properties, including the new Augustine Hotel Prague. Muckermann also tells us why she joined host agency Embark Beyond’s annual meeting. For more information, visit www.kempinski.com.
Tuesday May 12, 2026
Tuesday May 12, 2026
Anne Scully, a partner with Embark Beyond, talks with James Shillinglaw of Insider Travel Report about how she’s seen the development of this innovative luxury host agency. Scully, a highly regarded veteran travel advisor, who was interviewed at the Embark Immersion meeting in Rio de Janeiro, tells us how Embark has created a whole new host agency culture with advisors focused on serving high-end clients. For more information, visit www.embarkbeyond.com.
Tuesday May 12, 2026
Tuesday May 12, 2026
Julie Danzinger, managing partner of luxury host agency Embark Beyond, talks with James Shillinglaw of Insider Travel Report at last month’s Embark Immersion at the Fairmont Copacabana in Rio de Janeiro. Danzinger talks about Embark’s unique meeting style bringing together member travel advisors to learn how to serve their clients better and network with their peers and preferred suppliers. For more information, visit www.embarkbeyond.com.
Monday May 11, 2026
Monday May 11, 2026
Heidi Nanigian of Heidi’s Holidays talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about her nearly two decades working with Pleasant Holidays and how the company supports advisors across a wide range of client budgets and travel styles. She discusses how lower deposits, payment flexibility, bundled pricing and 24-hour support help her better serve her clients. For more information, visit www.pleasantadvisor.com or www.pleasantholidays.com.
Monday May 11, 2026
Monday May 11, 2026
Justin Heckman, head of sales and national accounts for Pleasant Holidays, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about the company’s updated advisor tools, booking platform and marketing resources. He also discusses growth in Hawaii, Europe, Asia and Australia-New Zealand and advisor-friendly policies including lower deposits and extended holds. For more information, visit www.pleasantholidays.com.
Sunday May 10, 2026
Sunday May 10, 2026
Jack Ezon, founder and managing partner of Embark Beyond, a Virtuoso-affiliated host agency, talks with James Shillinglaw of Insider Travel Report at this month’s Embark Immersion conference in Rio de Janeiro. Ezon tell us why Embark selected Rio and why his host agency offers such an out-of-the-box experience for travel advisor members as they focus on developing their “clienteling” and sales skills. For more information, visit www.embarkbeyond.com.
Friday May 08, 2026
Friday May 08, 2026
Keri Cameron,a travel advisor with Embrace the Journey Travel, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about how she uses the company to support a wide range of clients, from couples and groups to multi-generational families. Cameron discusses the value of supplier support, destination expertise, booking flexibility and why destinations including Alaska and the Caribbean continue to drive demand. For more information, visit www.pleasantadvisor.com or www.pleasantholidays.com.
Friday May 08, 2026
Friday May 08, 2026
Lara Vancans, vice president-global sales for A&K Sanctuary, talks with James Shillinglaw of Insider Travel Report at last month’s Abercrombie & Kent 100 Club for top-selling advisors in Chicago about what’s new and what’s in the pipeline for this luxury boutique adventure operator now fully a unit A&K. Vancans tells us about the A&K Sanctuary’s new river cruise ships on the Nile in Egypt and on the Amazon in Peru. She also details the newest lodges in some of the most exotic and desirable regions of Africa, including Kitirua Plains Lodge in Kenya (debuting June 1) and the already open Baines' Lodge in Botswana's Okavango Delta and Gorilla Forest Lodge in Uganda's Bwindi National Park. For more information, visit www.abercrombiekent.com.
Thursday May 07, 2026
Thursday May 07, 2026
Leslie Peden, senior vice president-sales and distribution for BermudAir, talks with James Shillinglaw of Insider Travel Report about how Bermuda’s national carrier has become the best way to get to the upscale island destination as it expands its U.S. gateways. Peden also tells us how travel advisors can work with BermudAir to book their clients, get commission and book holidays with BermudAir Holidays. For more information, www.bermudair.com.
Thursday May 07, 2026
Thursday May 07, 2026
Matias Lira, senior vice president-trade sales for the Americas for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report about Crystal Cruises, now firmly aligned with AKTG. At last month’s AKTG 100 Club for top selling travel advisors, Lira reveals the lates for the new Crystal Grace, a new, slightly larger ship that will debut in 2028. He also talks about recent renovations to the cruise line’s current two ships, Crystal Symphony and Crystal Serenity, as well as a series of brand-new itineraries. For more information, visit www.crystalcruises.com or www.abercrombiekent.com.
Wednesday May 06, 2026
Wednesday May 06, 2026
Beth Shearer, vice president-product for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at AKTG’s 100 Club in Chicago about the wide diversity of luxury travel products offered by her company. From a vast network of DMCs and safari lodges to exotic river and expedition cruises, AKTG creates a bespoke experiences around the world. Shearer details what on offer now and in the future. For more information, visit www.abercrombiekent.com.
Wednesday May 06, 2026
Wednesday May 06, 2026
Ivan Chavez, executive vice president of Grupo Vidanta, talks with James Shillinglaw of Insider Travel Report about his company’s newly launched luxury Mediterranean cruise ship named Elegant. VidantaWorld is better known for luxury resorts in Mexico for couples, families and singles, but how it’s making a major entry into the cruise space with a completely refurbished, nearly all-inclusive yacht with amazing itineraries including all the top ports in the Med. For more information, visit www.vidantaworld.com.
Tuesday May 05, 2026
Tuesday May 05, 2026
Gerry Larson-Fedde, chief operating officer of Hurtigruten, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global about the company’s work toward zero-emission ships and reducing energy consumption through new and existing technologies. He discusses hybrid upgrades across the fleet, a carbon-neutral sailing using biodiesel, ongoing ship refurbishments and the line’s dual role serving both travelers and local communities along the Norwegian coast. For more information, visit www.hurtigruten.com.
Tuesday May 05, 2026
Tuesday May 05, 2026
Stephanie Brooks, vice president of product & operations at the Globus family of brands, talks with Alan Fine of Insider Travel Report about why America’s most iconic destinations continue to resonate with travelers, how guided touring simplifies complex U.S. itineraries for travel advisors, and where opportunity lies beyond the well-known highlights. From Alaska and the National Parks to lesser-known regions close to home, the discussion highlights how advisors can turn familiarity into fresh discoveries. For more information, visit https://agents.globusfamily.com/login.
Tuesday May 05, 2026
Tuesday May 05, 2026
Shawn Johnson, senior vice president-national accounts, trade loyalty and events, for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at last months A&K 100 Club in Chicago, about the importance of the event, which gathers 100 top-selling advisors for AKTG. Johnson also details the breadth of product that AKTG now has for advisors to sell—from safaris and tours around the world to ocean and river cruises. For more information, visit www.abercrombiekent.com or www.crystalcruises.com.
Sunday May 03, 2026
Sunday May 03, 2026
Elizabeth Gordon, co-founder and CEO of Extraordinary Journeys, talks with James Shillinglaw of Insider Travel Report about her boutique tour company delivering bespoke experiences in Africa, South America, Oceania, Middle East, Asia and Polar. Gordon, who was born in Kenya and speaks six languages, leads a team of 25 women focused on delivering truly personal and extraordinary experience to every single client. For more information, visit www.extraordinaryjourneys.com.
Sunday May 03, 2026
Sunday May 03, 2026
Debra Fox, chief sales officer-trade for Abercombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at last month’s Club 100 meeting with top-selling travel advisors. Fox describes the amazing array of destinations, tours and products now offered by AKTG across its four units—Abercrombie & Kent, Crystal, Cox & Kings and Ecoventura. If your luxury client can think it, AKTG can deliver the right experience in the right destination around the world. For more information, visit www.abercrombiekent.com.
Thursday Apr 30, 2026
Thursday Apr 30, 2026
Kimberly Daley, chief operating officer of Transcend Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s purpose-built river ships designed exclusively for group business booked by travel advisors. She discusses flexible accommodations that convert into suites, fully customizable onboard and shore experiences, B2B pricing and branding tools, and the company's growing fleet with its first ship launching this summer. For more information, visit www.transcendcruises.com.
Thursday Apr 30, 2026
Thursday Apr 30, 2026
Han Yeo-ok, executive director for international Tourism content for Korean Tourism Organization, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Symposium in Seoul about why her country hosted the luxury travel network’s Symposium and signed an agreement with Virtuoso to promote luxury tourism with its members. Yeo-ok tells us why South Korea is emerging as a major tourism destination because of its history, culture, music, entertainment, accommodations and food, as well as its focus on beauty and wellness. For more information, visit https://knto.or.kr/eng/index.
Wednesday Apr 29, 2026
Wednesday Apr 29, 2026
Jonathan Wilson, CEO of Aman at Sea, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the launch of Aman’s first yacht, Aman at Sea, and how it extends the brand’s focus on privacy, space and curated experiences to ocean travel. He also discusses Mediterranean itineraries visiting dozens of ports and UNESCO sites, onboard design, wellness and dining concepts, and how the product is positioned as a private yacht-style experience rather than a traditional cruise. For more information, visit www.amanatsea.com.
Wednesday Apr 29, 2026
Wednesday Apr 29, 2026
Dr. Peter Cressy, retired U.S. Navy rear admiral, educator and historian, talks with Alan Fine of Insider Travel Report aboard Sea Cloud II about connecting Caribbean itineraries to the history of the American Revolution. He discusses the role of guest lecturers in enhancing the onboard experience, how storytelling brings destinations to life and why the line’s sailing ships offer a slower, more immersive way to travel. For more information, visit www.seacloud.com.
Wednesday Apr 29, 2026
Wednesday Apr 29, 2026
Gebhard Rainer, CEO of HX Expeditions, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s evolution following its separation from Hurtigruten and its focus on expedition travel as an experience-driven product. He also discusses growth in younger travelers, science-based expeditions, new educational partnerships, immersive onboard experiences, and the importance of travel advisors in driving awareness and bookings. For more information, visit www.travelhx.com.
Wednesday Apr 29, 2026
Wednesday Apr 29, 2026
John Waggoner, founder and chairman of Victory Cruise Lines, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about enhancements to Victory I and Victory II, including mechanical upgrades and onboard refinements. He also discusses new and extended itineraries from the Great Lakes to the Eastern Seaboard and Bahamas, drive-to cruising options for U.S. travelers, and ongoing updates to culinary programming and onboard experiences. For more information, visit www.victorycruiselines.com.
Monday Apr 27, 2026
Monday Apr 27, 2026
Héctor de Castro, founder and chairman of Regenera Luxury, talks with James Shillinglaw of Insider Travel Report about his group, offering the world's first management and certification for regenerative luxury hotels and retreats. De Castro founded Regenera Luxury initially as a nonprofit initiative to support boutique hotels, retreats and regenerative destinations through mentorship, sponsored services and purpose-driven consulting. It is designed to elevate hotels that are not only sustainable but restorative and that create a net positive impact on culture, community and ecology. For more information, visit www.regeneraluxury.com.
Monday Apr 27, 2026
Monday Apr 27, 2026
Jennifer Halboth, CEO Americas for Riverside Luxury Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the addition of Riverside Mahler to the fleet 2028. Mahler is currently sailing under the Uniworld brand as the S.S. Elizabeth, but was part of the original Crystal River Cruises fleet that Riverside purchased in 2023. Halboth discusses how the expansion is expected to increase capacity on the Rhine, Moselle and Danube; provide more inventory for travel advisors; allow for ship swaps between sister vessels; and support the company’s continued growth. For more information, visit www.riverside-cruises.com.
Sunday Apr 26, 2026
Sunday Apr 26, 2026
Janet Bava, chief commercial officer for Windstar Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about positioning small-ship ocean cruising as an option for river cruise clients seeking similar intimate experiences. She also discusses Windstar's technology investments such as AI-driven pricing, fleet expansion with new ships, updated dining concepts, expanded itineraries in Tahiti, and tools for travel advisors such as a co-branded website and training resources. For more information, visit www.windstarcruises.com.
Sunday Apr 26, 2026
Sunday Apr 26, 2026
Jennifer Campbell, senior vice president-global events for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about the just completed Virtuoso Symposium in Seoul. In charge of organizing Virtuoso's events worldwide, Campbell tells us why Virtuoso selected Seoul, how the meeting was organized and what goes into the planning of such as event, including the entertainment and activities. For more information, visit www.virtuoso.com.
Thursday Apr 23, 2026
Thursday Apr 23, 2026
Join Insider Travel Report’s James Shillinglaw and Oceania Cruises' Chief Sales Officer Nathan Hickman, as they dive into the latest developments shaping the future of Oceania Cruises. Their conversation highlights the debut of the all‑new Sonata Class ships and growth of the fleet, representing a new era of luxury for guests, the vision behind the “Joy of Traveling Well” campaign, standout destination offerings and the introduction of the Oceania Club Ambassador Program. Learn more, visit www.oceaniacruises.com.
Thursday Apr 23, 2026
Thursday Apr 23, 2026
Bryan Lewis, found and CEO of Tenon Tours, talks with James Shillinglaw of Insider Travel Report about his award-winning tour operator specializing in personalized itineraries to the top destinations in Europe. Wilmington, Mass.-based Tenon focuses on the United Kingdom, Ireland, Italy, Iceland, France, Switzerland, Spain and Portugal, with more destinations on the way. For more information, visit www.tenontours.com.
Thursday Apr 23, 2026
Thursday Apr 23, 2026
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report at the Virtuoso Symposium in Seoul about how his luxury travel network has restructured to meet the demands of the market, why Virtuoso selected Seoul for its Symposium this year, and what the future holds for luxury travel. For more information, visit www.virtuoso.com.
Wednesday Apr 22, 2026
Wednesday Apr 22, 2026
Dondra Ritzenthaler, CEO of Azamara, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about ther cruise line’s focus on destination immersion, small-ship cruising and enhancements driven by feedback from more than 1,000 travel advisors and loyalty guests. She discusses the $80 million Azamara Forward refurbishment program across four ships, new onboard and pre-cruise offerings, suite additions and advisor engagement initiatives. For more information, visit www.azamara.com.
Tuesday Apr 21, 2026
Tuesday Apr 21, 2026
David Fredericks, president and general manager of the Americas division of Century Cruises, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about strong growth in North America driven by travel advisors, with revenue performance reaching well over 300 percent of what was expected following fam trips to China. Fredericks discusses Century's expansion into Europe on the Danube, Rhine and Moselle, and plans for new ships in Europe and Egypt. He also reveals how the company combines Asian service standards, new ship technology, immersive experiences and advisor policies, including 25 percent commission. For more information, visit www.centurycruise.com.
Tuesday Apr 21, 2026
Tuesday Apr 21, 2026
Phil Cappelli, CEO of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about his innovative host agency and how he intends to lead it in the years to come. Cappelli, who has been CEO since December, tells us how Avoya will support its advisors with technology, a new focus on luxury travel, and a new commission plan for the agency’s Live Leads lead generation program. For more information, visit www.joinavoya.com.