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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers shaping the travel industry and ordinarily hard to reach. Each episode features one-on-one conversations with industry leaders giving listeners firsthand insight as they delve into a variety of timely topics.
Episodes
Wednesday Sep 30, 2020
ASTA’s Zane Kerby on Cruising, the CDC’s No Sail Order & More
Wednesday Sep 30, 2020
Wednesday Sep 30, 2020
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report on ASTA’s comments urging the Centers for Disease Control not to extend its No Sail Order, set to expires today, Sept. 30, as well as why ASTA and its members have been such fervent defenders of cruising during the coronavirus pandemic. Kerby also talks about ASTA’s efforts to lobby for more government relief for travel agencies and travel advisors. For more information, visit www.asta.org.
Wednesday Sep 30, 2020
How SeaDream Is Planning a Return to the Caribbean
Wednesday Sep 30, 2020
Wednesday Sep 30, 2020
Bob Lepisto, president of SeaDream, talks with James Shillinglaw of Insider Travel Report about the luxury yacht line’s plan to return to the Caribbean with sailings out of Barbados this November, plus a special offer, the Ultimate Booking Assurrance program and a travel advisor fam trip offer for those who book a Barbados cruise. For more information, visit www.seadream.com.
Monday Sep 28, 2020
Meet the New President of Windstar Cruises
Monday Sep 28, 2020
Monday Sep 28, 2020
Christopher Prelog, the new president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report about his career in cruising, which saw him start as a waiter on a luxury cruise ship before advancing to operational posts until he was named president last week. Prelog also details Windstar’s Star Plus renovation initiative for its three motorized yachts and what changes Windstar will make to itineraries when it restarts in 2021. For more information, visit www.windstarcruises.com.
Monday Sep 28, 2020
Find a Bit of English Luxury at The Chesterfield Palm Beach
Monday Sep 28, 2020
Monday Sep 28, 2020
Natalie Le Clerc, general manager of The Chesterfield Palm Beach, talks with James Shillinglaw about her Red Carnation boutique hotel in the heart of one of Florida's most exclusive communities, featuring luxurious decor, a Leopard Bar and even English afternoon tea. For more information, visit www.chesterfieldpb.com.
Friday Sep 25, 2020
The View of Travel From Vacation Express
Friday Sep 25, 2020
Friday Sep 25, 2020
Rene Jongmans, president of Vacation Express, talks with James Shillinglaw about his Atlanta-based tour wholesaler focused on the Mexico, the Caribbean and Costa Rica, including its major products and services, resorts, how the company has survived the coronavirus crisis, and how he sees travel emerging in late 2020 and into 2021. For more information, visit www.vacationexpress.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Wednesday Sep 23, 2020
Travel Quest Network’s New Agency Hosting Program
Wednesday Sep 23, 2020
Wednesday Sep 23, 2020
Jason Block, CEO of Travel Quest Network and Bonnie Lee, president, talk with James Shillinglaw of Insider Travel Report about their host agency’s new Associate Agency Program, which aims to recruit small agencies to become members of the network so they can benefit from its services and run their businesses better. For more information, visit www.travelquestnetwork.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Tuesday Sep 22, 2020
What AAA Diamonds Is Doing During the Crisis
Tuesday Sep 22, 2020
Tuesday Sep 22, 2020
Scott Hammerle, AAA Diamonds program director, talks with James Shillinglaw of Insider Travel Report about the updated hotel and restaurant program, how AAA is handling the coronavirus crisis as hotels have been closed, and when the next Diamonds program ratings will be released. For more information, visit www.aaa.com/diamonds.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Monday Sep 21, 2020
Discover Kensington Tours’ New Resort Collection
Monday Sep 21, 2020
Monday Sep 21, 2020
Alison Hickey, president of Kensington Tours, talks with James Shillinglaw of Insider Travel Report about her company’s new Resort Collection programs available at top hotels and resorts in several different regions of the world. For more information, visit www.kensingtontours.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Monday Sep 21, 2020
How to Work Better From Home in the Age of COVID
Monday Sep 21, 2020
Monday Sep 21, 2020
Karen Mangia, vice president-customer and market insights for Salesforce, who has just written a book on “Working From Home: Making the New Normal Work for You,” talks with James Shillinglaw of Insider Travel Report about how travel advisors, many of whom have been working from home for years, can find new ways to more effectively operate their home-based businesses during the pandemic. To get the book, visit www.wiley.com/en-us/Working+From+Home:+Making+the+New+Normal+Work+for+You-p-9781119758921
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Sunday Sep 20, 2020
How One Host Agency Is Finding New Sources of Income
Sunday Sep 20, 2020
Sunday Sep 20, 2020
Jack Ezon, founder and managing partner for Embark Beyond, talks with James Shillinglaw of Insider Travel Report about how his next wave host travel agency is developing new programs, such as Embark World Academy and Embark Longer, to generate new sources of income. Embark World Academy helps younger travelers virtually experience unique educational programs developed by luxury resorts around the world. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Thursday Sep 17, 2020
Why Marriott Is Backing the New “Let’s Go There” Campaign
Thursday Sep 17, 2020
Thursday Sep 17, 2020
Brian King, global officer for Marriott International, and co-chair of the U.S. Travel Association’s new “Let’s Go There” campaign, talks with James Shillinglaw of Insider Travel Report about why now is the right time to get Americans thinking about traveling again, how the campaign will roll out and how travel advisors can use it to get their own clients to book. For more information, visit www.letsgothere.travel.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Wednesday Sep 16, 2020
How the Borgata is Back in Business in Atlantic City
Wednesday Sep 16, 2020
Wednesday Sep 16, 2020
Melonie Johnson, president and chief operating officer for The Borgata, talks with James Shillinglaw of Insider Travel Report about how her marquee Atlantic City casino resort, owned by MGM Resorts, is coming back from the COVID-19 crisis, what facilities are open, and how business has been so far. Johnson also talks about her role breaking barriers as the first African-American woman to head up a major casino resort. For more information, visit www.theborgata.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Wednesday Sep 16, 2020
What Seatrade Has Planned for Its Virtual and Live Cruise Conferences
Wednesday Sep 16, 2020
Wednesday Sep 16, 2020
Chiara Giorgi, global brand director for Seatrade Cruise, talks with Alan Fine of Insider Travel Report about the initial failure of cruising to start up in the U.S., the sputtering yet more successful start in Europe, as well as the new Seatrade Cruise Virtual conference scheduled for Oct. 5-8, 2020, which will include a panel of CEOs from Norwegian Cruise Line, Carnival Corporation, Royal Caribbean Group and MSC Cruises. Giorgi also previews the 35th edition of the Seatrade Cruise Global Conference, now scheduled for April 12-15, 2021 in Miami. For more information, visit www.seatradecruiseevents.com and www.seatradecruiseglobal.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Wednesday Sep 16, 2020
Learn All About the ATMEX Adventure Travel Mexico Virtual Show
Wednesday Sep 16, 2020
Wednesday Sep 16, 2020
Antonio del Rosal, coordinator of ATMEX (Adventure Travel Mexico) 2020, talks with James Shillinglaw about this virtual event, set for Oct. 25-28, which is being “hosted” by Loreto in Baha California Sur. Del Rosal details the adventure travel operators and destinations exhibiting, seminars and speakers, special activities, and how U.S. travel advisors can sign up to attend. For more information, visit www.atmex.org/en.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Monday Sep 14, 2020
Why The Travel Corporation Is Reorganizing Its Sales Team
Monday Sep 14, 2020
Monday Sep 14, 2020
Jon Grutzner, president of Insight Vacations and Luxury Gold, talks with James Shillinglaw about why The Travel Corporation is reorganizing its travel agency sales team to sell its premium and luxury brands. Dubbed The Velvet Collection, these brands include African Travel., Insight Vacations, Luxury Gold, Red Carnation Hotels, Uniworld Boutique River Cruises, and U by Uniworld.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Monday Sep 14, 2020
Meet the Man Behind Silversea’s S.A.L.T. and S.A.L.T. Podcasts
Monday Sep 14, 2020
Monday Sep 14, 2020
Adam Sachs, a three-time James Beard Award-winning food, travel and lifestyle writer and editor, and former editor in chief of Saveur magazine, talks with Alan Fine of Insider Travel Report about Silversea Cruises, the new ship Silver Moon, the culinary adventure called S.A.L.T. for Sea and Land Taste, and the new S.A.L.T. podcast series on Spotify, Apple Music, Google Play. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Sunday Sep 13, 2020
Meet the New CEO of Youth Tour Operator Contiki
Sunday Sep 13, 2020
Sunday Sep 13, 2020
Adam Armstrong, the new CEO of Contiki, talks with James Shillinglaw about his mission to evolve the famed youth travel brand designed for travelers age 18-35, how the company has dealt with the coronavirus crisis, what a Contiki tour is today, new programs planned for 2021, and how the company plans to work with travel advisors here in the U.S. For more information, visit www.contiki.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Saturday Sep 12, 2020
Getting Americans Traveling Again with “Let’s Go There”
Saturday Sep 12, 2020
Saturday Sep 12, 2020
Roger Dow, president and CEO of the U.S. Travel Association, talks with James Shillinglaw of Insider Travel Report about the new “Let’s Go There” campaign, backed by 75 major U.S. travel companies and organizations. The campaign aims to get Americans to start thinking about traveling again as we emerge from the coronavirus pandemic and is based on consumer research that shows travelers are ready to make travel plans. For more information, visit www.letsgothere.travel.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Thursday Sep 10, 2020
Meet the New Apple Leisure Group Vacations President
Thursday Sep 10, 2020
Thursday Sep 10, 2020
Ray Snisky, the new president of Apple Leisure Group Vacations (ALGV), talks with James Shillinglaw of Insider Travel Report about his transition from Funjet president to his current position, the mission he has been given, what ALGV has done to help travel advisors through the pandemic, what destinations are coming back, as well as Ascend, ALGV’s upcoming virtual conference in October. For more information, visit www.appleleisuregroup.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Tuesday Sep 08, 2020
Discover Long Island for That Great Getaway Trip
Tuesday Sep 08, 2020
Tuesday Sep 08, 2020
Kristen Jarnagin, president and CEO of Discover Long Island, talks with James Shillinglaw of Insider Travel Report about why Long Island is so special for a domestic getaway for New Yorkers or other visitors coming from nearby states. She reviews top accommodations, natural and historic attractions, activities and events, and top dining. Plus Jarnagin describes Discover Long Islands moves to hire a new health and wellness ambassador and launch a new Downtown Deals pass for visitors. For more information, visit www.discoverlongisland.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on Youtube by searching for the podcast's title.
Monday Sep 07, 2020
Discover Kimpton’s Resort Empire in Key West
Monday Sep 07, 2020
Monday Sep 07, 2020
Cheryl Martin, general manager for Kimpton Key West, talks with James Shillinglaw of Insider Travel Report about her new resort complex, which includes not just one but five separate properties catering to slightly different markets but reflect the laid-back ambience of Key West. For more information, visit www.kimptonkeywest.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Sunday Sep 06, 2020
What’s the New Strategy for Omni Hotels
Sunday Sep 06, 2020
Sunday Sep 06, 2020
Peter Strebel, president of Omni Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about his company’s new strategic plan for growth in the leisure, corporate and meetings markets, even as it seeks to sell five properties and refocus on its core business. For more information, visit www.omnihotels.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Friday Sep 04, 2020
What Seabourn’s New President Has Planned for the Luxury Line
Friday Sep 04, 2020
Friday Sep 04, 2020
Josh Leibowitz, who was named president of Seabourn earlier this year, talks with James Shillinglaw of Insider Travel Report about when the luxury cruise line will begin cruising again, how the delay in launching the Seabourn Venture expedition ship has impacted itineraries around the world, how Seabourn is supporting its valued travel advisors during the crisis and more. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Friday Sep 04, 2020
Meet the Host of Travel TV's "All the Best with Zita Keeley"
Friday Sep 04, 2020
Friday Sep 04, 2020
Zita Keeley is a cook, author, world traveler, specialist in fine wines and a travel advisor, who just happens to have a "foodie" travel TV show currently available worldwide on Amazon Prime. She talks with Alan Fine of Insider Travel Report about how she developed her TV show and the plans she has for it during an unsure future for travel. For more information, visit www.amazon.com/All-Best-Zita-Keeley/dp/B089FKDW42 and www.allthebestwithzita.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on Youtube by searching for the podcast's title.
Wednesday Sep 02, 2020
How to Combine Two of the Largest Travel Agencies in the U.S.
Wednesday Sep 02, 2020
Wednesday Sep 02, 2020
Angie Licea, president of the Protravel International/Tzell Travel Group division of Internova Travel Group, talks with James Shillinglaw about her company’s strategy to mesh two of the largest luxury travel agencies in the country, including the choice of a single consortium partner, a new combined marketing department, common supplier relationships, new technology support and how to keep top travel advisors on the team.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Wednesday Sep 02, 2020
How Las Vegas is Coming Back Big Time!
Wednesday Sep 02, 2020
Wednesday Sep 02, 2020
Kelly Messina, senior director of leisure sales for the Las Vegas Convention and Visitors Authority, talks with James Shillinglaw of Insider Travel Report about how Las Vegas is back in business as we emerge from the coronavirus crisis, how LVCVA is already running travel advisor fam trips, and how it's staging the Only Vegas Virtual Expo for advisors on Wednesday, Sept. 9. To sign up for the show, visit https://attendee.onlyvegasvirtualxpo.com/count-down.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Tuesday Sep 01, 2020
How Globus Is Supporting Travel Advisors Through the Crisis
Tuesday Sep 01, 2020
Tuesday Sep 01, 2020
Scott Nisbet, CEO of the Globus Family of Brands, talks with James Shillinglaw of Insider Travel Report about how Globus has navigated through the coronavirus crisis, how it’s worked with travel advisors, particularly by implementing a new commission program, and how it’s refocused its tour brands on domestic U.S. vacations, including the Undiscovered U.S.A. For more information, visit www.globusfamilypartner.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Monday Aug 31, 2020
Monday Aug 31, 2020
Magali Dechelette, founder and CEO of Paris-based Family Twist, talks with James Shillinglaw of Insider Travel Report about how her luxury family travel specialist operator is marketing to customers and travel advisors using Treasure Boxes. No it’s not buried treasure, but a box with games, activities and more promoting Paris or Italy. It’s designed to get families excited about traveling in Europe again for 2021. For more information, visit www.family-twist.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.