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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers shaping the travel industry and ordinarily hard to reach. Each episode features one-on-one conversations with industry leaders giving listeners firsthand insight as they delve into a variety of timely topics.
Episodes
Friday Oct 30, 2020
Discover the Pleasures of The Preserve Club in Rhode Island
Friday Oct 30, 2020
Friday Oct 30, 2020
Paul Mihailides, owner of The Preserve Club & Residences in Rhode Island, talks with James Shillinglaw about his unique 3,500-acre property featuring a wide variety of activities. From shooting clays to indoor target practice, from golf to tennis, from hunting to fishing, from zip lines to hiking and even two Hobbit Houses—it's all available at The Preserve. Book one of a number of multiple room residences and enjoy fine dining in the clubhouse. Now managed by Ocean House Management Collection, the property is an oasis in the middle of Rhode Island's forests. For more information, visit www.thepreserveri.com or www.ohmcollection.
Thursday Oct 29, 2020
How to Enjoy the Quintessential New England Inn
Thursday Oct 29, 2020
Thursday Oct 29, 2020
Trisha Pérez Kennealy, owner of the Inn at Hastings Park in Lexington, Mass., talks with James Shillinglaw of Insider Travel Report about the experience delivered by her property, which is focused very much on culinary arts. Guests can stay in the main building, the barn or one other annex and go sightseeing at the site of the Battle of Lexington, which kicked off the Revolutionary War, go biking or just enjoy the individually decorated rooms and suites. The inn, now part of the Ocean House Management Collection, delivers all that and more. For more information, visit www.innathastingspark.com or www.ohmcollection.com.
Thursday Oct 29, 2020
How to Assess Risk in the Destinations Your Clients Visit
Thursday Oct 29, 2020
Thursday Oct 29, 2020
Michael Becker, CEO of GeoSure, talks with James Shillinglaw of Insider Travel Report about his unique company, which calculates the risk travelers face in destinations around the world down to the area, region and even neighborhood. GeoSure, which also includes COVID-19 information, provides this data to top travel companies, but you and your clients can get access to it right now by downloading a free app. For more information, visit www.geosureglobal.com.
Wednesday Oct 28, 2020
How the Mexican Caribbean Has Brought Tourism Back
Wednesday Oct 28, 2020
Wednesday Oct 28, 2020
Dario Flota, CEO of Quintana Roo Tourism Board in Mexico, talks with James Shillinglaw of Insider Travel Report, about how the Mexican Caribbean Region, which includes Cancun and the Riviera Maya, has brought tourism back despite the coronavirus pandemic; what hotels, resorts, attractions, and archeological sites have reopened; a new health and wellness marketing campaign. This interview took place just after Hurricane Delta grazed the region, causing little damage, but before Hurricane Zeta also passed over the area, again causing little damage. For more information, visit www.mexicancaribbean.com.
Wednesday Oct 28, 2020
Discover the Ocean House Empire in Rhode Island
Wednesday Oct 28, 2020
Wednesday Oct 28, 2020
Daniel Hostetler, president and managing director of Ocean House Management Group, talks with James Shillinglaw of Insider Travel Report during a visit to the famed Ocean House hotel in Watch Hill, R.I. Hostetler details the latest updates to his luxury resort, how it’s adapted to new health and safety protocols, and new additions to the property. He also describes the entire OHM Collection, which now includes the Preserve Club & Residences in Rhode Island, the Inn at Hastings Park in Lexington, Mass., the Weekapaug Inn and Watch Hill Inn just minutes from Ocean House itself. For more information, visit www.ohmcollection.com.
Tuesday Oct 27, 2020
Discover Avoya Travel’s Plans for the Future Beyond COVID
Tuesday Oct 27, 2020
Tuesday Oct 27, 2020
Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about why his innovative host agency sees light at the end of the COVID-19 tunnel, when cruising will be back, how Avoya is positioned to get through the crisis, and how it is using new technology and marketing programs to help its independent agency affiliates deal with the downturn. Anderson also reveals Avoya’s new proposal to change the way travel suppliers pay commissions to advisors. For more information, visit www.avoyatravel.com.
Monday Oct 26, 2020
How Travel Leaders Network Will “Bridge to the Future”
Monday Oct 26, 2020
Monday Oct 26, 2020
Roger Block, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report about the mega-consortium’s just completed virtual show “Bridge to the Future,” as well as major new products and services introduced for travel advisors, including agency matchmaking, host agency search and a fam trip program. Block also discusses a new push to get more travel advisors to start charging fees as well as an effort by Travel Leaders Network to change to current commission structure so advisors can get compensated sooner for the products they sell. For more information, visit www.travelleadersnetwork.com.
Monday Oct 26, 2020
Experience the Empire State Building's New Museum & Tour
Monday Oct 26, 2020
Monday Oct 26, 2020
Jean-Yves Ghazi, president of the Empire State Building Observatory, talks with Alan Fine of Insider Travel Report about the new $165 million immersive museum experience to augment the famed observation deck tours of one of the world's most famous buildings. Don't miss the King Kong, ironworker and elevator experiences in this video. For more information, visit www.esbnyc.com.
Friday Oct 23, 2020
How The Travel Corporation Is Staying Sustainable Amid COVID
Friday Oct 23, 2020
Friday Oct 23, 2020
Brett Tollman, CEO of The Travel Corporation (TTC), and Shannon Guihan, chief Treadright and sustainability officer, talk with James Shillinglaw of Insider Travel Report about the recent launch of “How Tread Right,” a new five year sustainability strategy for TTC’s tour, hotel and cruise brands, overseen by TTC’s non-profit Treadright Foundation. The strategy matches sustainable travel experiences and practices with each TTC brand and aims to prove that sustainability remains a major focus for the company even amid the coronavirus pandemic. For more information, visit www.ttc.com/hwtr.
Thursday Oct 22, 2020
Why Qatar Airways Is Boosting Its U.S. Flight Schedule This Year
Thursday Oct 22, 2020
Thursday Oct 22, 2020
Eric Odone, senior vice president of the Western Region for Qatar Airways, talks with Alan Fine of Insider Travel Report about the airline's success in reducing the spread of COVID-19 and how Qatar is opening U.S. gateways strategically to feed other destinations using existing partners American Airlines and JetBlue. Starting in December, Qatar's new gateway, San Francisco, will support a new partner next year, Alaska Airlines.
Wednesday Oct 21, 2020
How Rosenlund Travel Survived Even the Pandemic of 1918
Wednesday Oct 21, 2020
Wednesday Oct 21, 2020
Elizabeth Rossi, president of Rosenlund Travel Service, Inc, talks with Alan Fine of Insider Travel Report about her travel agency, founded in 1912 by her grandfather, and how it has survived all these years, including her father's death, when competing travel agencies kindly lent staff to help her mother out for over a year. Rossi was recently recognized by the American Society of Travel Advisors (ASTA) for protecting her clients and keeping a legacy business going throughout the current pandemic. For more information, visit www.rosenlundtravel.com.
Tuesday Oct 20, 2020
Discover a Unique Children's Program at Palmaia in Mexico
Tuesday Oct 20, 2020
Tuesday Oct 20, 2020
Laura Diaz, who oversees the children's program at Palmaia-the House of Aia all-inclusive resort, talks with James Shillinglaw of Insider Travel Report about the Waldorf method where kids are encouraged to creatively play and develop their imaginations—no video games and movies here. It's all part of Palmaia's wellness concept for guests, including families. For more information, visit www.thehouseofaia.com.
Monday Oct 19, 2020
How to Sell the Palmaia Wellness Resort on the Riviera Maya
Monday Oct 19, 2020
Monday Oct 19, 2020
Karen Collado, sales director for Palmaia-the House of Aia, talks with James Shillinglaw of Insider Travel report about how this wellness resort on the Riviera Maya in Mexico is back in business after being shut down for three months due to the pandemic. Collado talks about the main features of the property that travel advisors can sell and how it is marketing the resort to the trade. For more information visit www.thehouseofaia.com.
Monday Oct 19, 2020
Why Hurtigruten Is Splitting Into Two Cruise Units
Monday Oct 19, 2020
Monday Oct 19, 2020
John Downey, president-Americas for Hurtigurten, talks with James Shillinglaw of Insider Travel Report in an exclusive interview about the news last week that the expedition and Norwegian coastal cruise line is splitting into two units, as well as why it is pausing Antarctica sailings though March. For more information, visit www.hurtigruten.us.
Friday Oct 16, 2020
How to Eat Well (and Healthy) at Palmaia on the Riviera Maya
Friday Oct 16, 2020
Friday Oct 16, 2020
Eugenio Villafana, executive chef at Palmaia-the House of Aia, talks with James Shillinglaw of Insider Travel report about the cuisine he serves at this wellness resort on the Riviera Maya in Mexico. As the property returns after being shut down for three months due to the pandemic. Villafana reviews what guests can expect from his four restaurants, many of which offer plant-based, vegan and vegetarian options (with meat added if guests want). Hear him describe Lec, specializing in Mexican cuisine; Ume, featuring Asian food; Mar de Olivo, a Mediterranean restaurant; and Su Casa, an outdoor eatery open for breakfast, lunch and dinner. For more information visit www.thehouseofaia.com.
Thursday Oct 15, 2020
Mexico's Palmaia Wellness Resort Gets Back to Business
Thursday Oct 15, 2020
Thursday Oct 15, 2020
Javier Martinez, general manager of Palmaia-the House of Aia, talks with James Shillinglaw about how his all-inclusive (gifted) wellness resort got through its suspension of operations due to COVID, how it has retooled and revised the experiences it offers, and how it is offering guests, including families, more chances to return to their roots with workaway programs, innovative kids programs and healthy culinary options. For more information, visit www.thehouseofaia.com.
Wednesday Oct 14, 2020
Report From an Iberostar Fam Trip to Cancun
Wednesday Oct 14, 2020
Wednesday Oct 14, 2020
Mabel Rodriguez, a travel advisor in Staten Island, N.Y., with Wayne, N.J.-based Rubys Travel, talks with James Shillinglaw of Insider Travel Report about her first fam trip back during the pandemic to Iberostar Selection Cancun and Iberostar Coral Level Cancun. She describes how the resorts are doing a good job implementing health and safety protocols, the accommodations, the pool and beach and her favorite dining venues, as well as what clients she would book into the properties. For more information, visit www.iberostaragents.com or www.iberostar.com.
Wednesday Oct 14, 2020
Discover the Kimberly-New York’s Newly Reopened Luxury Boutique
Wednesday Oct 14, 2020
Wednesday Oct 14, 2020
Mujo Perezic, vice president and general manager of the Kimberly, talks with James Shillinglaw of Insider Travel Report about how his luxury boutique hotel on New York City’s East Side just reopened after being closed due to the coronavirus pandemic. The property features a famed rooftop restaurant and bar, classic luxury accommodations and great service, all in a location close to major city attractions. For more information, visit www.kimberlyhotel.com.
Tuesday Oct 13, 2020
A Fam Trip Report on Iberostar in Cancun
Tuesday Oct 13, 2020
Tuesday Oct 13, 2020
Lenore Passarella, a Staten Island, N.Y.-based independent travel advisor affiliated with Rubys Travel in Wayne, N.J., talks with James Shillinglaw of Insider Travel Report about her impressions of Iberostar Coral Level in Cancun and sister resort Iberostar Selection in Cancun, including the rooms, suites, dining options, and new health and safety protocols. This is the seventh in a series of video interviews on Iberostar's properties in Cancun and the Riviera Maya. For more information, visit www.iberostaragents.com or www.iberostar.com.
Tuesday Oct 13, 2020
Atlas Ocean Voyages Gets Ready for a Summer Debut
Tuesday Oct 13, 2020
Tuesday Oct 13, 2020
Alberto Aliberti, president of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about this new luxe-adventure cruise line, which is on schedule for a July 2021 launch. World Navigator just floated out from its shipyard in Portugal and the keel has been laid for sister ship World Traveller. Aliberti reveals the itineraries that World Navigator will sail on in its first year, the included multi-day Max Shore excursions, and details of all the unique inclusions offered by the line. For more information, visit www.atlasoceanvoyages.com.
Monday Oct 12, 2020
How Panama is Reopening to All International Travelers
Monday Oct 12, 2020
Monday Oct 12, 2020
Ivan Eskildsen, minister of tourism for Panama, talks with Alan Fine of Insider Travel Report about the Oct. 12, 2020 reopening of his country, his hope that the CDC will lower its Level 3 warning, and the new protocols in place for international visitors, including a government program to host visitors who test positive for the coronavirus. For more information, visit www.visitpanama.com/information/travel-guidelines.
Sunday Oct 11, 2020
Discovering Iberostar Cancun on a Travel Advisor Fam Trip
Sunday Oct 11, 2020
Sunday Oct 11, 2020
Effie Beshere-Walthall, owner of On Deck Travel in Orlando, and Kirsten Velden Brown, owner of Flip Flops to Formal Travel in New Smyrna Beach, Fla., talk with James Shillinglaw of Insider Travel Report about their fam trip to Iberostar Selection Cancun and Iberostar Coral Level Cancun. Hear their impressions of these resorts and other Iberostar properties in Mexico. This is the fifth in a series of videos on the Iberostar fam trip.
Friday Oct 09, 2020
How Storytelling Can Help You Sell the South Pacific
Friday Oct 09, 2020
Friday Oct 09, 2020
Renata “Ren” West, founder of Pacific Storytelling, talks with James Shillinglaw of Insider Travel Report about his new company, which seeks to educate travel advisors and travelers about the indigenous cultures of the South Pacific so they can better appreciate their journey to these exotic destinations. For more information, visit www.pacificstorytelling.com.
Friday Oct 09, 2020
How to Hold a Wedding at Iberostar in Mexico
Friday Oct 09, 2020
Friday Oct 09, 2020
Aurea Gonzalez, weddings manager for Iberostar resorts in Mexico, talks with James Shillinglaw of Insider Report at the Iberostar Paraiso Maya about how weddings business is coming back and how she organizes programs to provide couples with the weddings of their dreams even during these pandemic times. This is part of a series of videos on Iberostar resorts in Cancun and the Riviera Maya. For more information, visit www.Iberostaragents.com.
Thursday Oct 08, 2020
Discover the Insider Secrets of the World with Context Travel
Thursday Oct 08, 2020
Thursday Oct 08, 2020
Evan Frank, CEO of Context Travel, talks with James Shillinglaw of Insider Travel Report about his unique upscale company, which provides tours led by a network of scholars and experts delivering a new way to see destinations around the world. In this time of COVID-19 pandemic Context also is delivering a new virtual experience called Context Conversations and Context Journeys that you can use to inspire your clients to travel in the future. For more information, visit www.contexttravel.com.
Thursday Oct 08, 2020
Exploring Iberostar Cancun on a Travel Advisor Fam
Thursday Oct 08, 2020
Thursday Oct 08, 2020
Erin and Kevin Johnson, owners of Live Love Travel in McKinney, Texas, speak with James Shillinglaw of Insider Travel Report about their first experience at an Iberostar resort, in this case the Iberostar Selection Cancun and Iberostar Coral Level Cancun. Take a tour with the Johnsons as they describe the many features of this property. This is the third in a series of videos on the Iberostar fam trip. For more information, visit www.iberostaragents.com. If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wednesday Oct 07, 2020
An Update on Iberostar Resorts for Travel Advisors
Wednesday Oct 07, 2020
Wednesday Oct 07, 2020
Justyna Chelstowski, business development manager for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about her presentation to travel advisors on the fam trip she led to Iberostar Selection Cancun and Iberostar Coral Level, where she provided an update on the company’s resorts in Mexico, the Caribbean and elsewhere in the world. This is the third in a series of videos based on the fam trip to Cancun. For more information, visit www.iberostaragents.com.
Tuesday Oct 06, 2020
Jackie Friedman on the State of Host Agency Nexion
Tuesday Oct 06, 2020
Tuesday Oct 06, 2020
Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw about how her mega-host agency has fared during the COVID-19 pandemic, how members reacted to the just concluded CoNexion at Home virtual conference, new programs and tools developed by Nexion to support members, booking trends for 2021 and how she sees travel advisors emerging from the crisis. For more information, visit www.nexion.com.
Tuesday Oct 06, 2020
Discover Iberostar's Two Upscale Cancun Resorts
Tuesday Oct 06, 2020
Tuesday Oct 06, 2020
Lander Gonzalez, general manager of Iberostar Selection Cancun and Iberostar Coral Level, talks with James Shillinglaw of Insider Travel Report about both all-inclusive properties, one focused on families and groups in a pyramid-like structure and the other hosting couples in an upscale beachfront tower. It's all part of the renewed Iberostar Cancun portfolio that was showcased during a recent travel advisor fam trip. This is the second in a series of videos on that trip. For more information, visit www.iberostar.com.
Monday Oct 05, 2020
How Iberostar Is Showcasing Its Cancun Resorts
Monday Oct 05, 2020
Monday Oct 05, 2020
John Long, vice president-sales and marketing for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report to kick off a week plus of interviews of top travel advisors and Iberostar executives during a fam trip to Iberostar Coral Level and Iberostar Selection Cancun. These advisors experienced the accommodations, dining and new health and safety protocols at these resorts—and are now actively selling the properties to their clients. For more information, visit www.iberostar.com. If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Monday Oct 05, 2020
Get a Glimpse of Celestyal Cruises’ New Flagship
Monday Oct 05, 2020
Monday Oct 05, 2020
Leslie Peden, chief commercial officer for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about Celestyal Experience, his cruise line’s new flagship, which will begin cruising the Greek Islands and the rest of the Mediterranean next year. The ship, which Celestyal purchased from Costa Romantica earlier this year, will give the line a vessel with even more comforts, dining options, and opulent public areas that can offer even more exotic itineraries in the Mediterranean. For more information, visit www.celestyal.com. If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Friday Oct 02, 2020
World Travel Holdings' Brad Tolkin on the State of the Cruise Industry
Friday Oct 02, 2020
Friday Oct 02, 2020
Brad Tolkin, co-president and CEO of World Travel Holdings, parent company of Cruises Inc, CruiseOne and Dream Vacations, among other companies, talks again with Alan Fine of Insider Travel Report, offering his take on the CDC "no sail" order, the spark he is seeing in bookings for 2021, the many indicators of a turnaround for cruising, and how cruises will resume using the "travel bubble" concept being perfected by cruise lines currently operating in Europe. For more information, visit www.worldtravelholdings.com.
Thursday Oct 01, 2020
How Dragonslayer Gives You What You Need on COVID-19
Thursday Oct 01, 2020
Thursday Oct 01, 2020
Peter Wells, CEO of Dragonslayer, talks with James Shillinglaw of Insider Travel Report on how his new app provides updated information on local, state, federal and national entry and quarantine policies for visitors. The app, available on desktop and smartphones, promises to help travel advisors figure out how to get their clients into destinations around the world. For more information and a free trial, visit www.dragonslayertravel.com.
Thursday Oct 01, 2020
How Tourism in the Yucatan Is Back in Business
Thursday Oct 01, 2020
Thursday Oct 01, 2020
Michelle Fridman, minister of tourism for Mexico’s state of Yucatan, talks with James Shillinglaw of Insider Travel Report about how her region has reopened to tourism, with hotels and restaurants now back online and top archeological attractions, such as Chichen Itza, now open along with other top sites, all with COVID-19 health and safety protocols implemented for visitors.