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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers shaping the travel industry and ordinarily hard to reach. Each episode features one-on-one conversations with industry leaders giving listeners firsthand insight as they delve into a variety of timely topics.
Episodes
Tuesday Aug 31, 2021
Why Your Clients Should Explore More on Aurora Expeditions
Tuesday Aug 31, 2021
Tuesday Aug 31, 2021
Lisa Bertini, national sales director-North America for Aurora Expeditions, talks with James Shillinglaw of Insider Travel Report about her Australian-based expedition cruise line, which has two ships offering Antarctica programs plus some very usual sailings to destinations around the world. Aurora Expeditions, which is more than 30 years old, was actually founded by an intrepid explorer, Greg Mortimer, whom one of its ships is named after. Bertini describes the Aurora's ships, their itineraries and how the expedition cruise line is emerging from the pandemic. For more information, visit www.aurora-expeditions.com.
Tuesday Aug 31, 2021
How American Airlines Gets Your Seabourn Clients to Their Ships
Tuesday Aug 31, 2021
Tuesday Aug 31, 2021
Steve Smotrys, vice president-global sales, for Seabourn, and Louis de Joux, managing director-leisure and group sales, and president of American Airlines Vacations, talk with James Shillinglaw of Insider Travel Report about their new partnership designed to get your Seabourn clients to their luxury cruise ship in the most expedient and comfortable way. They want to make sure your customers get the same experience in the air as on the ship. For more information, visit www.seabourn.com or www.aa.com.
Monday Aug 30, 2021
ASTA’s Zane Kerby on Last Week’s Global Convention and More
Monday Aug 30, 2021
Monday Aug 30, 2021
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), is interviewed by James Shillinglaw of Insider Travel Report about ASTA’s first major global convention since the pandemic shut travel down last year. Kerby deems the conference, which took place last week in Chicago at the Hyatt Regency, a success; details what ASTA has done and continues to do for its travel agency and travel advisor members; and previews what it will do in the future, including what events it’s planning. For more information, visit www.asta.org.
Monday Aug 30, 2021
How The Boca Raton in Florida Is Turning Into a Top Luxury Resort Once Again
Monday Aug 30, 2021
Monday Aug 30, 2021
Daniel Hostetler, president and CEO of The Boca Raton, talks with James Shillinglaw of Insider Travel Report, about how he plans to return this famed Florida luxury resort complex to its former glory, with a complete refurbishment of its five hotels, including rooms, public areas, restaurants, and recreational facilities. Hostetler, who formerly headed up the Ocean House Collection in Rhode Island, has an ambitious plan to completely recreate the property and make it a top resort on the East Coast of Florida. For more information, visit www.TheBocaRaton.com.
Monday Aug 30, 2021
Discover Explora Journeys-the Newest Luxury Cruise Line in the Market
Monday Aug 30, 2021
Monday Aug 30, 2021
Chris Austin, chief sales officer for Explora Journeys, talks with James Shillinglaw of Insider Travel Report, about this new luxury line, a sister brand to MSC Cruises, set to debut in 2023 with the first of four 922-guest ships. Austin describes the Explora difference, what the brand will bring to the luxury cruise market, key selling points, and how travel advisors can profit by booking the company’s new ships. For more information, visit www.explorajourneys.com.
Friday Aug 27, 2021
An Atlantis Resort Powerhouse Grows in Dubai
Friday Aug 27, 2021
Friday Aug 27, 2021
Tim Kelly, managing director and executive vice president of Atlantis Dubai, talks with James Shillinglaw of Insider Travel Report about how his massive resort complex has grown since Atlantis the Palm was launched in 2008 on Dubai’s artificial Palm Island. Kelly also details the next phase of that grow when the new Atlantis Royal Residences opens later this year. It’s all part of making the mythological Atlantis a reality in the United Arab Emirates. For more information, visit www.atlantis.com, www.atlantisthepalms.com or www.atlantisroyalresidences.com.
Friday Aug 27, 2021
How Lindblad Is Growing Expedition Cruising Right Now
Friday Aug 27, 2021
Friday Aug 27, 2021
Dolph Berle, the relatively new CEO of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about how his pioneering expedition cruise line is growing with two new ships, a greater variety of itineraries beyond the classic Antarctica sailings and how he hopes to build on the legacy of the legendary Sven Lindblad, who remains as co-chair and the company’s visionary and developer of new destinations. For more information, visit www.expeditions.com.
Thursday Aug 26, 2021
How Spain and Portugal Are Coming Back as We Emerge From the Pandemic
Thursday Aug 26, 2021
Thursday Aug 26, 2021
Virginia Irurita founder and executive partner of Made for Spain and Portugal, talks with James Shillinglaw of Insider Travel Report, about how travel is coming back to the destinations that her company sells. Here destination management company focused on Spain and Portugal is seeing stronger bookings for the luxury market. Irurita also describes the way Madrid is becoming more popular than ever, with the addition of even more luxury hotels, great dining and a highly accessible downtown district. For more information, visit www.madeforspainandportugal.com.
Thursday Aug 26, 2021
Discover the Brand New Four Seasons in the Heart of Madrid
Thursday Aug 26, 2021
Thursday Aug 26, 2021
Adrian Messerli, regional vice president and general manager of the Four Seasons Madrid, talks with James Shillinglaw of Insider Travel Report about his brand new luxury property located in a historic bank building in the very center of Madrid. Messerli describes the fabulous rooms and suites, the rooftop Dani restaurant, and an incredible four story spa with pool that makes this Four Seasons a wonderful place to book your clients. For more information, visit www.fourseasons.com.
Wednesday Aug 25, 2021
Discover the Family-Focused Nickelodeon Riviera Maya in Mexico
Wednesday Aug 25, 2021
Wednesday Aug 25, 2021
Marilyn Cairo, vice president of global sales for Premier Worldwide Marketing, representing Karisma Hotels and Resorts, talks with James Shillinglaw of Insider Travel Report about the brand new Nickelodeon Hotels & Resorts Riviera Maya, the perfect resort for a family vacation. Cairo details all the famous Nickelodeon characters that guests can meet during their stay, how the Aqua Nick waterpark has quickly become a favorite for kids and adults, the range of family friendly accommodations, and how the Nickelodeon theme carries over into the dining experience on the property. For more information, visit www.karismahotels.com/nickelodeon-hotels-resorts/riviera-maya.
Wednesday Aug 25, 2021
What’s to Eat on Atlas Ocean Voyages’ New World Navigator
Wednesday Aug 25, 2021
Wednesday Aug 25, 2021
Victor Hugo, executive chef aboard World Navigator, talks with James Shillinglaw of Insider Travel Report about what your clients will find to dine on aboard this new luxe-adventure ship from Atlas Ocean Voyages. Hugo details the wide variety of cuisine offered at the indoor and outdoor main restaurant, Porto, as well as the 7 Aft Grill located near the pool, and the daily snacks at Paula’s Pantry. For more information, visit www.atlasoceanvoyages.com.
Tuesday Aug 24, 2021
How Virtuoso Has Updated Its Luxury Travel Marketing Programs
Tuesday Aug 24, 2021
Tuesday Aug 24, 2021
Helen McCabe-Young, vice president of marketing for Virtuoso, talks with James Shillinglaw of Insider Travel Report about what’s new with the luxury travel network’s marketing, including updated features and functionality for Wanderlist, the group’s tool to help luxury travelers plan and dream about their future vacations. McCabe-Young also details other marketing programs, such as an updated logo, a revamped website, new direct and email marketing and much more to help Virtuoso agency members and preferred partners. For more information, visit www.virtuoso.com.
Tuesday Aug 24, 2021
Discover What’s Onboard Atlas Ocean Voyages’ New World Navigator
Tuesday Aug 24, 2021
Tuesday Aug 24, 2021
Luis Santos, hotel manager for the new World Navigator, talks with James Shillinglaw of Insider Travel Report about this new luxe adventure ship from Atlas Ocean Voyages. Santos details the range of accommodations, the dining, the service and everything else that’s offered onboard to keep guests pampered and comfortable during their expedition cruise. For more information, visit www.atlasoceanvoyages.com.
Monday Aug 23, 2021
Monday Aug 23, 2021
As our world opens up to travel again, Tourism Cares, the non-profit group focusing on sustainable travel, has introduced a new series, “Robin Tauck: In Conversation on the Future of Travel,” featuring respected travel and tourism leaders talking about how to create a brighter future for travel. In this edition of those interviews, Tauck, chairman of Tourism Cares, talks with James Shillinglaw, editor in chief and co-founder of Insider Travel Report, and Arnie Weissmann, editor in chief of Travel Weekly and editorial director of Northstar Travel Group. For more information on Tourism Cares, visit www.tourismcares.org.
Monday Aug 23, 2021
How Virtuoso Is Meeting the Demands of Its Members Today
Monday Aug 23, 2021
Monday Aug 23, 2021
David Kolner, senior vice president-strategy for Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas about what the luxury travel network is providing to its travel agency members as we emerge from the pandemic. From restructured events to a new guide to entry requirements for countries, from new productivity and booking tools to new exclusive hotel offers, Kolner details what's new at Virtuoso. For more information, visit www.virtuoso.com.
Monday Aug 23, 2021
What Your Clients Will Experience Onboard and Onshore with World Navigator
Monday Aug 23, 2021
Monday Aug 23, 2021
Alberto Aliberti, president of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about the excursions, onboard programs and entertainment aboard his brand new luxe adventure ship World Navigator, which just went into service earlier this month. Aliberti talks about the expeditions the ship will feature in every destination, including the Antarctic, as well as the nightly entertainment and daytime activities onboard, including fascinating lectures and insights delivered by the expedition team. For more information, visit www.atlasoceanvoyages.com.
Friday Aug 20, 2021
Discover Atlas Ocean Voyages’ New World Navigator
Friday Aug 20, 2021
Friday Aug 20, 2021
Alberto Aliberti, president of Atlas Ocean Voyages, talks with James Shillinglaw about his line’s new World Navigator, a revolutionary luxe-adventure ship that made its debut earlier this month. Aliberti details the many new features of the vessel, including its accommodations, dining, activities and expedition program. The first of five planned Atlas Ocean ships, World Navigator is now sailing on Greece and Egypt itineraries before moving to the Caribbean for its official christening this fall. For more information, visit www.atlasoceanvoyages.com.
Friday Aug 20, 2021
Get the Godmother Tour of Tauck’s New Andorinha on the Douro River
Friday Aug 20, 2021
Friday Aug 20, 2021
Jennifer Tombaugh, president of Tauck and co-godmother of Tauck’s new Andorinha, talks with James Shillinglaw about this brand new river ship designed specifically for Portugal’s Douro River. Tombaugh details the many features of this new vessel, including a new sun deck, a new dining and lounge area. She also talks about what this will mean to Tauck as it expands its river cruise product. For more information, visit www.tauck.com.
Thursday Aug 19, 2021
Discover Tauck's New Andorinha Riverboat on the Douro in Portugal
Thursday Aug 19, 2021
Thursday Aug 19, 2021
Dan Mahar, CEO of Tauck, talks with James Shillinglaw of Insider Travel Report at the christening of Tauck's new Andorinha riverboat earlier this month on Portugal's Douro River. Mahar details the many new features of this revolutionary riverboat, Tauck's first in Portugal, from the unique sundeck, with a collapsible Arthur's restaurant and large pool, to the atrium-like, two-deck lounge and restaurant. For more information, visit www.tauck.com.
Thursday Aug 19, 2021
Meet Travel's Big Money Man, Greg O'Hara
Thursday Aug 19, 2021
Thursday Aug 19, 2021
Greg O'Hara, founder and senior managing director of Certares, talks with James Shillinglaw of Insider Travel Report aboard Atlas Ocean Voyages' first ship, World Navigator. O'Hara, whose firm is an investor in Atlas Ocean Voyages, talks about Certares' strategy in financing multiple travel companies, including Internova Travel Group, American Express Business Travel, G Adventures, AmaWaterways and more. Certares recently helped rescue bankrupt Hertz Corporation, making it one of the most active investment firms in the travel industry. O'Hara describes his firm's strategy to provide capital to distressed travel companies and invest in new travel ventures and more. For more information, visit www.certares.com.
Wednesday Aug 18, 2021
Virtuoso’s CEO on the Pandemic and the Future of Luxury Travel
Wednesday Aug 18, 2021
Wednesday Aug 18, 2021
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report about how his luxury travel network just pulled off the largest travel conference of the year and how Virtuoso has helped its members get through the pandemic crisis. Upchurch also reveals what advance travel bookings look like for his group for the rest of this year and into 2022 and beyond, and how the pandemic has impacted luxury travel and travel in general for the next decade and beyond. For more information, visit www.virtuoso.com.
Wednesday Aug 18, 2021
The Master of the Douro Turns to the High Seas with World Navigator
Wednesday Aug 18, 2021
Wednesday Aug 18, 2021
Mario Ferreira, CEO of Atlas Ocean Voyages, Mystic Cruises and DouroAzul, talks with James Shillinglaw of Insider Travel Report aboard the brand new World Navigator about the many features and amenities of this luxury expedition vessel from Atlas Ocean. Ferreira is known for building and operating river cruise ships on the Douro River in Portugal and on rivers in the rest of Europe. Now he's taking to the oceans with World Navigator, the first of five vessels planned for Atlas Ocean, with cruises around the world ending this year in Antarctica. For more information, visit www.atlasoceanvoyages.com.
Tuesday Aug 17, 2021
How Spain's Melia Hotels Is Growing Around the World
Tuesday Aug 17, 2021
Tuesday Aug 17, 2021
Andre Gerondeau, chief operating officer for Melia Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about how his company is recovering from the pandemic downturn, where it's growing, how it is differentiating its brands, and how it is showcasing its premium hotel brands. For more information, visit www.melia.com.
Tuesday Aug 17, 2021
The Divani Collection in Greece is a One-Stop Luxury Hotel Empire
Tuesday Aug 17, 2021
Tuesday Aug 17, 2021
Spyros Maganiotis, commercial director Divani Collection Hotels, talks with Alan Fine of Insider Travel Report about his collection of seven luxury hotels in Greece, but more specifically, the three hotels in Athens that travel advisors can book for clients who would like experience historic Athens two blocks from the Acropolis, modern Athens for shopping and nightlife, and seaside Athens on the Greek Riviera. For more information, visit www.divani.com.
Monday Aug 16, 2021
How Norwegian Cruise Line Started Its Comeback Sailing in Alaska
Monday Aug 16, 2021
Monday Aug 16, 2021
Harry Sommer, president and CEO of Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about Norwegian Encore's first U.S. voyage to Alaska, how Norwegian has maintained the quality of the cruise experience while protecting passenger health, with a glimpse of the updated onboard hospital and ICU, as well as the partnerships Norwegian developed with the people of Hoonah and Ketchikan to create two new ports offering a variety of experiences. Sommer also offers his take on the recent Florida court decision permitting Norwegian to ask guests if they have been vaccinated. For more information, visit www.ncl.com.
Monday Aug 16, 2021
How Luxury Will Change in the New Age of Post- Pandemic Travel
Monday Aug 16, 2021
Monday Aug 16, 2021
Leaders of some of the top consortia and marketing groups focused on luxury travel offer their assessment on what has changed in luxury travel and what has changed for luxury travel advisors after the pandemic. Will luxury travel return quickly? Will it emerge in the same way? James Shillinglaw, editor-in-chief of Insider Travel Report moderates a panel with Matthew Upchurch, chairman and CEO of Virtuoso; Alex Sharpe, president and CEO of Signature Travel Network; Gabe Rizzi, president of Internova Travel Group and David Harris, president and CEO of Ensemble Travel Group. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
Friday Aug 13, 2021
Tourism Cares’ Robin Tauck Talks with CLIA’s Kelly Craighead
Friday Aug 13, 2021
Friday Aug 13, 2021
As our world opens up to travel again, now is the time for leaders to unite and rebuild travel and tourism for the better. Tourism Cares, the non-profit group focusing on sustainable travel, has introduced a new series, “Robin Tauck: In Conversation on the Future of Travel,” featuring respected travel and tourism leaders talking about how create a brighter future for travel. In this edition, Tauck, chairman of Tourism Cares, talks with Kelly Craighead, president and CEO of Cruise Lines International Association (CLIA). For more information on Tourism Cares, visit www.tourismcares.org.
Thursday Aug 12, 2021
How Luxury Guided Vacations Have Evolved
Thursday Aug 12, 2021
Thursday Aug 12, 2021
They used to be called luxury tours and now they are luxury guided vacations. What makes them different from other tours and what experiences do they offer that you can’t find anywhere else. And how can travel advisors sell even more luxury guided vacations? James Shillinglaw, editor-In-chief of InsiderTravelReport.com moderates a panel including Jennifer Tombaugh, president of Tauck; Guy Young, president of Luxury Gold and Insight Vacations; Keith Baron, president-U.S. of Abercrombie & Kent U.S.A.; Sherwin Banda, president of African Travel Inc.; and Helen Giontsis, president of Kensington Tours. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
Wednesday Aug 11, 2021
How Luxury Hotels Have Evolved During the Pandemic and What the Future Holds
Wednesday Aug 11, 2021
Wednesday Aug 11, 2021
Is business beginning to return in the luxury hotel space and does this vary by country? What is the most important feedback hotels are getting from guests coming to stay now? How can hoteliers and travel advisors communicate what is open and what is not available at a hotel or resort at the moment? And how can travel advisors help hotels today? Join moderator Peter Bates, president of Strategic Vision, Inc. with panelists Jonathan Raggett, managing director at Red Carnation Hotels Collection; Chris Hamaway, executive vice president and chief sales and marketing officer at Montage International; Andrea Filippi, vice president of global sales at Belmond; and Rick Harvey Lam, senior vice president of global luxury brand management for Accor. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
Tuesday Aug 10, 2021
Geoffrey Kent and the Luxury Tour Market Past, Present & Future
Tuesday Aug 10, 2021
Tuesday Aug 10, 2021
Geoffrey Kent, president and CEO of Abercrombie & Kent and one of the founders of luxury guided vacations, talks with James Shillinglaw about how he helped create the category and how he is still looking to innovate in the future. Discover the past, present and future of luxury touring with tour veteran Geoffrey Kent. This interview was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show. For more information, visit www.abercrombiekent.com.
Monday Aug 09, 2021
How to Sell Silversea's New Silver Moon
Monday Aug 09, 2021
Monday Aug 09, 2021
Mary Jean Tully, founder and CEO of Tully Luxury Travel, talks with Alan Fine of Insider Travel Report about her impressions of Silversea Cruises' newest ship, Silver Moon, and how to sell it. Tully details the many new features of this luxury vessel and also offers her views on the future of luxury travel as we emerge from the pandemic. For more information, visit www.tullyluxurytravel.com and www.silversea.com.
Friday Aug 06, 2021
The Story Behind How Silversea Cruises Became Part of Royal Caribbean Group
Friday Aug 06, 2021
Friday Aug 06, 2021
Jason Liberty, executive vice president and chief financial officer of Royal Caribbean Group, talks with Alan Fine of Insider Travel Report about the strategy behind acquiring Silversea Cruises, why it was a good idea to complete the deal in the middle of the pandemic, and how the sale of Azamara fit into Royal Caribbean's strategy. For more information, visit www.royalcaribbeangroup.com.
Thursday Aug 05, 2021
Silversea's Brand New S.A.L.T. Program Finally Gets Served
Thursday Aug 05, 2021
Thursday Aug 05, 2021
Adam Sacks, director of Silversea Cruises' S.A.L.T. program (Sea and Land Taste), talks with Alan Fine of Insider Travel Report about Silversea's newest ship, Silver Moon, and its S.A.L.T. Kitchen, S.A.L.T. Bar, S.A.L.T. Lab and S.A.L.T. excursions, which fully immerse guests in culinary history, technique and indulgence. For more information, visit www.silversea.com.
Wednesday Aug 04, 2021
Join Silversea CEO Roberto Martinoli on a Private Tour of the New Silver Moon
Wednesday Aug 04, 2021
Wednesday Aug 04, 2021
Roberto Martinoli, President and CEO of Silversea Cruises, takes Alan Fine of Insider Travel Report on a private walking tour of his new luxury ship, Sliver Moon, currently cruising in Greece. Shipbuilder Martinoli highlights in detail both the differences between Silver Moon and her sister ship, Silver Muse, as well as his own favorite parts of the ship. For more information, visit www.silversea.com.
Tuesday Aug 03, 2021
AmaWaterways' CEO Discusses Luxury River Cruising Today
Tuesday Aug 03, 2021
Tuesday Aug 03, 2021
Rudi Schreiner, president, CEO, co-owner and co-founder of AmaWaterways, talks with James Shillinglaw about what makes a luxury river cruise today in terms of product, service and destinations. Schreiner is considered one of the fathers of river cruising and he’s upgraded his cruise line to put it firmly in the luxury space. This interview was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show. For more information, visit www.amawaterways.com.
Tuesday Aug 03, 2021
The CEO of Royal Caribbean Group Can Really Cook
Tuesday Aug 03, 2021
Tuesday Aug 03, 2021
Richard Fain, chairman and CEO of Royal Caribbean Group (RCG), talks with Alan Fine of Insider Travel Report about what RCG did to support Silversea's return to cruising, how the light at the end of the COVID tunnel is now merely foggy patches, and how he out-cooked Roberto Martinoli, Silversea's president and CEO. For more information, visit www.royalcaribbean.com and www.silversea.com.
Monday Aug 02, 2021
Silversea Celebrates the Debut of the New Moon
Monday Aug 02, 2021
Monday Aug 02, 2021
Silversea Cruises CEO Roberto Martinoli and Chief Commercial Officer Barbara Muckerman talk with Alan Fine of Insider Travel Report about their new ship Silver Moon, which began sailing the Greek islands round-trip out of Athens late last month. They focus on Silversea’s new S.A.L.T. culinary program, how their new ship delivers luxury even with COVID protocols and other new features of the vessel. For more information, visit www.silversea.com.