Meet Ritz-Carlton’s General Manager of the Year

Jacqueline “Jackie” Volkart, general manager of not one but two Ritz-Carltons—The Ritz-Carlton South Beach and The Ritz-Carlton Bal Harbor—talks with James Shillinglaw of Insider Travel Report about her hospitality career, her hotels and how she was recognized as Ritz-Carlton’s general manager of the year. For more information, visit www.ritzcarlton.com.

If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube.