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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Tuesday Dec 13, 2022
Tuesday Dec 13, 2022
Charles Richez, general manager of Hotel Barrière Le Majestic in Cannes and area general manager of Hôtel Barrière Le Gray d'Albion Cannes, Les Neiges Courchevel and Le Carl Gustaf St. Barth. Le Majestic is the property that plays host to the Cannes Film Festival every year in May as well as the ILTM Cannes in December. But Richez also oversees Barrière hotels in St. Barth and on the slopes of Courchevel. For more information, visit www.hotelsbarriere.com.
Tuesday Dec 13, 2022
Tuesday Dec 13, 2022
Monday Dec 12, 2022
Monday Dec 12, 2022
Michael Ungerer, CEO of Explora Journeys, talks with James Shillinglaw of Insider Travel Report about how his new luxury lifestyle startup cruise line is progressing to its projected launch in July 2023. Ungerer talks about why Explora delayed the debut of Explora I for two months, what itineraries are being planned for the ship, the range of dining options, what the entertainment will be onboard and much more. This is the first video interview from our extensive coverage of ITLM Cannes, which took place Dec 5-8. For more information, visit www.explorajourneys.com.
Monday Dec 12, 2022
Monday Dec 12, 2022
Aref Sayegh, general manager of the Grand Hotel Cancun by Kempinski, talks with Alan Fine of Insider Travel Report about the former Ritz-Carlton property that is now part of the Kempinski collection. For more information, email aref.sayegh@kempinski.com or visit www.Kempinski.com.
Friday Dec 09, 2022
Friday Dec 09, 2022
Alisson Andrade, advisor to Embratur, Brazil's marketing company, talks with James Shillinglaw of Insider Travel Report about new visitation protocols, new flights and new tourism campaigns for his country, including "Fish in Brazil and be hooked." For more information, visit www.visitbrasil.com.
Friday Dec 09, 2022
Friday Dec 09, 2022
Andrea Grisdale, CEO and founder of Italy specialist IC Bellagio talks with James Shillinglaw of Insider Travel Report about why she joined the World Travel & Tourism Council, which used to be a group for only the largest travel companies; what she thought about last week’s WTTC Global Summit; and the value of the WTTC and its annual event to her destination management company. For more information, visit www.icbellagio.com or www.wttc.org.
Thursday Dec 08, 2022
Thursday Dec 08, 2022
Mike Anderson, co-CEO of host agency Avoya Travel, talks with Dawn Barclay of Insider Travel Report about the group's new technology enhancements unveiled at its 2022 conference aboard Celebrity Beyond. Avoya has long been considered at the cutting edge of technology, dating back to its Live Leads program, so it’s latest innovations show just how it kept developing software and hardware even during the pandemic. For more information, visit www.avoyatravel.com.
Thursday Dec 08, 2022
Thursday Dec 08, 2022
Clayton Reid, CEO of MMGY Global, talks with James Shillinglaw at last week’s World Travel & Tourism Council Global Summit in Riyadh, Saudi Arabia, about how his marketing and strategic planning firm sees travel recovering from the pandemic and forging ahead despite the threats of inflation, recession and war. Reid, who served on one of the panels at the WTTC Global Summit, provides an optimistic view of the travel industry’s prospects. For more information, visit www.mmgyglobal.com and www.wttc.org.
Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Kristy Angellotti, North American head of trade relations for South African Tourism, talks with Alan Fine of Insider Travel Report about what's new in South Africa, including new flights, destination highlights, resources available for travel advisors, and her new role with the organization. For more information, visit www.SouthAfrica.net.
Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Matthew Upchurch, chairman and CEO of luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about last week’s World Travel & Tourism Council Global Summit in Riyadh, Saudi Arabia, the first time WTTC has held the event in that country. Upchurch details why WTTC is such an essential organization, why he joined in the first place, and why he is playing an active role in the group. Upchurch also gives us his impressions of Saudi Arabia as it reopens to the world of travel and tourism. For more information, visit www.virtuoso.com and www.wttc.org.
Tuesday Dec 06, 2022
Tuesday Dec 06, 2022
Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report about this year's USTOA economic impact survey, which revealed a number of things, including the realistic non-sugar-coated figures of a travel resurgence and the surprise emergence of the Middle East as a top destination. Dale also explains to naysayers why spending carbon to attend a sustainability conference is not a misuse of resources. For more information, visit www.ustoa.com.
Tuesday Dec 06, 2022
Tuesday Dec 06, 2022
Arnold Donald, chair of the World Travel & Tourism Council (WTTC) and former Carnival Corp. CEO, talks with James Shillinglaw of Insider Travel Report about last week's WTTC Global Summit in Riyadh, Saudi Arabia. Donald reveals why WTTC selected Saudi Arabia, what was accomplished at the meeting, the largest ever Global Summit, and offers his own impressions of Saudi Arabia as it opens up to travel and tourism. For more information, visit www.wttc.org.
Monday Dec 05, 2022
Monday Dec 05, 2022
Alexandra Hansen, a polar historian, anthropologist member of the expedition team on Silversea's new Silver Endeavour, talks with James Shillinglaw about the scenery, wildlife and history of Antarctica, infusing her infectious enthusiasm for a region of the world that many aspire to visit but few people really know. Get your clients excited by hearing Hansen describe the wonders of an Antarctica adventure. For more information, visit www.silversea.com.
Monday Dec 05, 2022
Monday Dec 05, 2022
Paul Hobson, president of Sahara Las Vegas, talks with James Shillinglaw of Insider Travel Report about how the famed resort, one of the last original properties on the Strip, is marking seven decades of offering great accommodations, dining, casino gaming and much more to guests seeking a true Las Vegas experience. For more information, visit www.saharalasvegas.com.
Friday Dec 02, 2022
Friday Dec 02, 2022
Marieke Egan, expedition leader on the new Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about how Silversea delivers the consummate expedition experience at every stop during the ship’s Antarctica sailings, from Zodiac landings to see penguins and seals to whale watching to iceberg hunting and much more. For more information, visit www.silversea.com.
Friday Dec 02, 2022
Friday Dec 02, 2022
Lisa Paul, senior vice president of Spyscape NYC, talks with Taya Collins of Insider Travel Report about this innovative museum and attraction in midtown Manhattan that showcases extraordinary gadgets for espionage, from Enigma machines to a U2 spy plane camera to Edward Snowden's telepresence robot and micro-bugging devices. Visitors can also get rated for just how good a spy they are as they explore the highly interactive museum. For more information, visit www.spyscape.com.
Thursday Dec 01, 2022
Thursday Dec 01, 2022
Drew Daly, senior vice president and general manager of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about how Cruises, Inc. travel advisors in most cases are now hosted by Dream Vacations and CruiseOne advisors looking to grow their businesses. Daly also details new programs and tools for advisors that were revealed at the Dream Vacations and CruiseOne national conference. For more information, visit www.DreamVacationsFranchise.com.
Thursday Dec 01, 2022
Thursday Dec 01, 2022
Felicity Aston, godmother of Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about what she likes about Silversea’s newest luxury expedition ship. More importantly Aston details why her experience as a Polar explorer (she skied to the South Pole) relates so well to a ship that will be focused on Polar cruises. For more information, visit www.silversea.com.
Wednesday Nov 30, 2022
Wednesday Nov 30, 2022
Conrad Combrink, Silversea's senior vice president of expeditions, turnaround operations and destination management, talks with James Shillinglaw of Insider Travel Report on the newly christened Silver Endeavour in Antarctica about how the ship will fundamentally change Silversea’s expedition itineraries and experiences for guests. For more information, visit www.silversea.com.
Wednesday Nov 30, 2022
Wednesday Nov 30, 2022
Debbie Fiorino, chief operating officer for World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about "Forward," this year's national conference, the successful dissolution of Cruis Inc., the growth of Dream Vacations and CruiseOne, along with new travel advisor promotions, programs and technology. For more information, visit www.DreamVacationsFranchise.com.
Tuesday Nov 29, 2022
Tuesday Nov 29, 2022
Captain Niklas Peterstam, master of the Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about his year-old, newly revamped luxury expedition, what capabilities it brings to the table for Silversea, and what accommodations and amenities guests will find when they they do a polar cruise on the vessel. For more information, visit www.silversea.com.
Tuesday Nov 29, 2022
Tuesday Nov 29, 2022
Brad Tolkin. co-CEO and chairman of World Travel Holdings (WTH), parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the future of travel, current bookings, how the recession may affect pricing, but not demand, how his company sacrificed to stay afloat, and how much the industry needs travel advisors. For more information, visit www.DreamVacationsFranchise.com.
Monday Nov 28, 2022
Monday Nov 28, 2022
Barbara Muckermann, chief commercial officer for Silversea Cruises, talks with James Shillinglaw about Silver Endeavour , which was just christened in Antarctica this month. Muckermann details how the new luxury ship, which was acquired earlier this year from the assets of the former Crystal Cruises, provides Silversea with a true polar ship and gives the line more flexibility in developing itineraries. She also talks about the upcoming Silver Nova and Silver Ray as Silversea continues its rapid growth. For more information, visit www.silversea.com.
Monday Nov 28, 2022
Monday Nov 28, 2022
Tina Bradley, owner of Wish You Were Here Vacations LLC in Florida, a leading Avoya independent agency, talks with Dawn Barclay of Insider Travel Report about the programs that have helped her business skyrocket since joining the host agency in 2015. For more information, visit www.avoyatravelnetwork.com.
Friday Nov 25, 2022
Friday Nov 25, 2022
Steve Hirshan, senior vice president of sales for Avoya Travel, talks with Dawn Barclay of Insider Travel Report about new sales and marketing initiatives being launched by the host agency network in 2023 and beyond. Those new initiatives are focused on expanding Avoya's sales base well beyond cruises into tours and all-inclusive resorts. For more information, call 800-396-8507 or visit www.avoyatravel.com.
Thursday Nov 24, 2022
Thursday Nov 24, 2022
Manya duHoffmann, vice president of sales and marketing for Triumph Hotels, gives James Shillinglaw of Insider Travel Report a tour of The Evelyn, a hotel that dates from 1905 but has been completely renovated with more to come. This boutique property also is located in the fashionable NoMad neighborhood, full of trendy restaurants, bars and entertainment. For more information, visit www.theevelyn.com or www.triumphhotels.com.
Wednesday Nov 23, 2022
Wednesday Nov 23, 2022
Jeff Anderson, co-CEO of Avoya Travel Network, talks with Dawn Barclay of Insider Travel Report at the host agency's 2022 conference aboard the Celebrity Beyond about how Avoya turned lemons into lemonade during COVID. Anderson details the host agency's "super-exhilarating" growth momentum, new programs being launched, and why Avoya selected Travel Leaders Network after it was forced to find another agency group after the American Express Retail Network dissolved. For more information, call 800-396-8507 or visit www.avoyatravel.com.
Wednesday Nov 23, 2022
Wednesday Nov 23, 2022
David Manning, president and CEO of Xstream Travel of Allen, Texas, talks with Dawn Barclay of Insider Travel Report during American Marketing Group's Travel Market 2022 about how TRAVELSAVERS eased his transition from the wrestling world to the travel world. Manny details the consortium's programs that have skyrocketed his agency to success. For more information, visit www.xstreamtravel.com or www.travelsavers.com.
Tuesday Nov 22, 2022
Tuesday Nov 22, 2022
Anthony Stice, vice president of dining and beverage operations on the new Rotterdam, talks with Alan Fine of Insider Travel Report about the 150th anniversary of the original Rotterdam crossing from the Netherlands to New York City. On the recent recreation of that crossing, Slice hosted Throwback Happy Hours, where the drinks were priced as they were 150 years ago at 25 and 50 cents. This will happen again on the New York to Rotterdam crossing set for April 4, 2023. For more information, visit www.hollandamerica.com.
Tuesday Nov 22, 2022
Tuesday Nov 22, 2022
Kyle Stewart, director of Scott and Thomas Personalized Travel in Pittsburgh, Pa., talks with Dawn Barclay of Insider Travel Report during American Marketing Group's Travel Market 2022 about why he chose to affiliate with NEST and which programs led him to become one of NEST's rising stars. Stewart also reveals how he turned his own child into a world traveler and discusses how he uses supplier promotions to pique potential clients' interest. For more information, visit www.scottandthomas.com.
Monday Nov 21, 2022
Monday Nov 21, 2022
Filippos Venetopoulos, CEO of Variety Cruises, talks with James Shillinglaw of Insider Travel Report about a new marketing campaign championing his small ship cruising company’s sustainable practices wherever it operates. Venetopoulos also reveals Variety’s plans to expand well beyond its Greek routes to the exotic islands of Tahiti this coming January. For more information, visit www.varietycruises.com.
Monday Nov 21, 2022
Monday Nov 21, 2022
Rudi Sodamin, master chef of Holland America Line, talks with Alan Fine of Insider Travel Report about the historic 150th anniversary crossing of the Rotterdam, commemorating the first Rotterdam ship's crossing from its namesake city in the Netherlands to New York City. As part of the celebration, Sodamin uncovered Holland America menus dating back more than 100 years, and from them, recreated both the look and taste of the recipes that were almost lost to posterity. The master chef invites guests to sample these historic dishes on the reverse crossing, from New York to Rotterdam, scheduled for April 4, 2023. For more information, visit www.hollandamerica.com.
Friday Nov 18, 2022
Friday Nov 18, 2022
Bill Zucker, vice president of public relations for Holland America Line, talks with Alan Fine of Insider Travel Report about the 150th anniversary of the original Rotterdam crossing from Rotterdam, Netherlands to New York City. It's a time when the legendary cruise line is reflecting on the legacy of bringing one out of every 10 immigrants to the U.S., and also to celebrate a partnership between Holland America with the Statue of Liberty and Ellis Island Foundation. New York City even issued a proclamation declaring Holland America Line Appreciation Day in Manhattan. For more information, visit www.hollandamerica.com.
Friday Nov 18, 2022
Friday Nov 18, 2022
Anne Scully, a famed luxury travel advisor and partner in Embark Beyond, talks with James Shillinglaw of Insider Travel Report about why she decided to join her out-the-box luxury host agency as a partner overseeing travel advisor development. Scully also talks about Embark’s very first conference at Baha Mar in the Bahamas, which proved to be a very different kind of event compared with more traditional host agency conferences. For more information, visit www.embarkbeyond.com.
Thursday Nov 17, 2022
Thursday Nov 17, 2022
Asta Lassesen, CEO of Hurtigruten Expeditions, talks with James Shillinglaw of Insider Travel Report about her cruise line, which just may be the first expedition-focused line in the business today, having been formed in Norway. Lassesen talks about the ships, the itineraries and what’s new for 2023. For more information, visit www.hurtigruten.com.
Thursday Nov 17, 2022
Thursday Nov 17, 2022
Eli Ashear, founder and managing partner for Embark Beyond, talks with James Shillinglaw of Insider Travel Report about the beginnings of his innovative luxury host travel agency, a Virtuoso member, and how it ended up having one of the most original first conferences in the business at Baha Mar in the Bahamas earlier this month. For more information, visit www.embarkbeyond.com.
Wednesday Nov 16, 2022
Wednesday Nov 16, 2022
Julie Danzinger, founder and managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report about her luxury host agency’s first Embark Immersion conference ever at Baha Mar in the Bahamas. Instead of a series of supplier presentations, Embark Beyond opted for larger group “think” interactive events addressing the challenges that travel advisors face in selling and marketing travel products to luxury clients. For more information, visit www.embarkbeyond.com.
Wednesday Nov 16, 2022
Wednesday Nov 16, 2022
Jonnie Torres, director of sales and marketing at the Sheraton Maui Resort & Spa, talks with James Shillinglaw of Insider Travel Report about her spectacular resort, which features a wide range of accommodations, multiple restaurants, a black sand beach and even a cliff diving show in the evening. It’s a great property to book either direct or through luxury wholesaler Journese. For more information, click on Sheraton Maui or visit www.journese.com.
Tuesday Nov 15, 2022
Tuesday Nov 15, 2022
Jack Ezon, founder and managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report about how his innovative, Virtuoso-affiliated host travel agency survived and evolved during the pandemic and why its first conference, Embark Immersion, at Baha Mar in the Bahamas earlier this month was so very different from other agency events. Embark Beyond s again pushed the envelope in creating an event that was unique in its delivery and truly reflected the goal to work hard, play hard. For more information, visit www.embarkbeyond.com.
Tuesday Nov 15, 2022
Tuesday Nov 15, 2022
Mike Kass, general manager of the Westin Maui Resort & Spa Kaanapali, talks with James Shillinglaw of Insider Travel Report about his luxury resort on the beach of one of the most coveted islands in the world. Kass details the newly renovated tower, revamped rooms, new dining, new poolscape and much more that combine to make this a definite bookable option for your clients heading to Maui. You can book the hotel with Marriott International or through a package purchased through luxury wholesaler Journese, which last month hosted a group of top-selling travel advisors at the Westin Maui. For more information, visit www.westinmaui.com or www.journese.com.
Monday Nov 14, 2022
Monday Nov 14, 2022
Michelle Fee, founder and CEO of Cruise Planners, talks to James Shillinglaw of Insider Travel Report about what her innovative host agency franchisor has developed and is planning for its members on the technology, marketing and training fronts. Cruise Planners is holding its annual travel conference this week aboard the new Norwegian Prima. For more information, visit www.cruiseplanners.com or www.cruiseplannersfranchise.com.
Monday Nov 14, 2022
Monday Nov 14, 2022
Nicole Mazza, chief marketing officer, and Kathryn Mazza-Burney, executive vice president of sales and service, for TRAVELSAVERS, NEST and The Affluent Traveler talk with Dawn Barclay of Insider Travel Report about the new programs and services their agency groups now offer to members. Interviewed at parent American Marketing Group’s biennial conference in Las Vegas last month, the Mazza sisters detail what’s new and innovative for their family own agency marketing organization, which caters to traditional agencies, home-based advisors and luxury travel specialists. For more information, visit www.travelsavers.com, www.jointhenext.com and www.theaffluenttraveler.com.
Friday Nov 11, 2022
Friday Nov 11, 2022
Angela Vento, general manager of the Wailea Beach Resort, gives James Shillinglaw of Insider Travel Report a tour of her luxury property, one of the best hotels in Maui. Vento details the accommodations, dining, pools and beaches of the fabulous resort, which you can book through Journese, the luxury wholesaler. For more information, visit www.waileabeachresort.com or www.journese.com.
Friday Nov 11, 2022
Friday Nov 11, 2022
Silvia Ferret, director of marketing and public relations for Fairmont Mayakoba, talks with Alan Fine of Insider Travel Report about the luxury property's newly renovated beach club which is broken into four parts that represent the earth, sky, water and air, plus renovations, new restaurants, travel advisor programs and a whole lot more. For more information, visit www.fairmont.com/mayakoba.
Thursday Nov 10, 2022
Thursday Nov 10, 2022
Andrew Rogers, veteran general manager of The Ritz Carlton, Kapalua, Maui, talks with James Shillinglaw of insider Travel Report about his famed resort, which has undergone a complete renovation and features an unparalleled golf course, pool complex and beaches designed to satisfy the most demanding luxury client. It's all part of our series of Maui resorts that you can book through Journese. For more information, click on Ritz-Carlton Maui Kapalua or visit www.journese.com.
Thursday Nov 10, 2022
Thursday Nov 10, 2022
Dana Staniunas, director of recreation at the Massanutten Resort, talks with Taya Collins of Insider Travel Report about the year round amenities and activities available at this expansive luxury resort. For more information, visit www.massresort.com.
Wednesday Nov 09, 2022
Wednesday Nov 09, 2022
Jonathan Feiler, group wine director for Ocean House Collection, talks with James Shillinglaw of Insider Travel Report about how he developed the wine programs for both Ocean House in Watch Hill, R.I., and the Weekapaug Inn in Westerly, R.I. This Culinary Institute of America graduate is now overseeing these programs at both Relais & Chateaux properties, which have some of the best wine cellars around. For more information, visit www.oceanhouseri.com or www.weekapauginn.com.
Wednesday Nov 09, 2022
Wednesday Nov 09, 2022
Andrew Brooks, executive chef at the Weekapaug Inn in Westerly, R.I., chats with James Shillinglaw of Insider Travel Report about the dining options available at this sister property to Ocean House just down the road. Brooks talks about his culinary philosophy focused on local ingredients and farm-to-table fare and how he’s developed his menu in what is his second stint at the inn. One thing’s for certain, you clients aren’t going to go hungry when they stay at the Weekapaug. For more information, visit www.weekapauginn.com.
Wednesday Nov 09, 2022
Wednesday Nov 09, 2022
Bernold Schroeder, CEO of Kempinski Hotels, talks with Alan Fine of Insider Travel Report about his company's 150th anniversary and its 80 international hotels with 20 in the pipeline. Schroeder also showcases his newest hotels, the David in Tel Aviv and the brand's first hotel in North America, the Grand Hotel Cancun by Kempinski opening on Dec. 15, 2022. He also discusses a new Kempinski website upgrade and loyalty program. For more information, visit www.Kempinski.com.
Tuesday Nov 08, 2022
Tuesday Nov 08, 2022
Dant Hirsch, president and managing director of the Ocean House Collection, talks with James Shillinglaw of Insider Travel Report about this group of boutique properties in Rhode Island centered around Ocean House, the quintessential luxury beachfront hotel. Hirsch, now a little more than a year on the job, talks about the history of Ocean House and his vision for the collection. For more information, visit www.oceanhouseri.com or www.ohmcollection.com.