121.9K
Downloads
2043
Episodes
Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Thursday Mar 02, 2023
Thursday Mar 02, 2023
Peter Frost-Pennington of Muncaster Castle in the Lake District of England, gives James Shillinglaw of Insider Travel Report a great tour of his family’s castle, which is now been run by his son Ewen (and both overseen by Peter’s wife Iona, who they say is the real power behind the throne). Peter showcases the Great Hall, the Portrait Gallery, the Dining Room and the opulent Library in this updated medieval castle. For more information, visit www.muncaster.co.uk.
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
Danielle Davis, vice president of communications at Destination DC, talks with James Shillinglaw of Insider Travel Report about the upcoming Cherry Blossom Festival in our nation's capital, the perfect time to visit Washington, which has an abundance of new hotels, museum exhibits and other attractions to thoroughly engage your clients. For more information, visit www.washington.org.
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
Jan Wilkinson, owner of the Honister Slate Mine in the Lake District of England, talks with James Shillinglaw of Insider Travel Report about her mine, the last wokring slate mine in the U.K., which also serves as a tourist attraction offering tours, a zip line, rope bridge and Via Ferrata climbing cable for the more adventurous. For more information, visit https://honister.com.
Tuesday Feb 28, 2023
Tuesday Feb 28, 2023
Candace Cancino, the new general manager of Virgin Hotels New York, talks with James Shillinglaw about Virgin’s entry into the New York hotel scene with a property featuring lots of “rooms with a view” of New York, a hip new restaurant and bar, and another trendy eatery, pool and spa on the way this spring. For more information, visit www.virginhotelsnewyork.com.
Tuesday Feb 28, 2023
Tuesday Feb 28, 2023
Ewan Frost-Pennington, who is inheriting the responsibility of running Muncaster Castle from his mother and father, talks with James Shillinglaw of Insider Travel Report about his castle in the Lake District of England. Frost-Pennington reveals how he gave up a tech job in California to return to his roots and now focuses on how keep up and renovate the castle, which includes a lavish dining room, Great Hall and library, plus a bird sanctuary for owls, falcons, eagles and more. There will even be rooms available for rent in the castle very soon. For more information, visit www.muncaster.co.uk.
Monday Feb 27, 2023
Monday Feb 27, 2023
John Waggoner, founder and chairman of American Queen Voyages, talks with Alan Fine of Insider Travel Report about how his river, lake and ocean cruise line is being reinvented with a new president and executive team to offer a multitude of luxury cruise experiences. For more information, visit www.aqvoyages.com.
Monday Feb 27, 2023
Monday Feb 27, 2023
Francine Bolt, sales and marketing director for Visit Lake District and Cumbria, talks with James Shillinglaw of Insider Travel Report on cruise on of Lake Windemere about the many attractions of her region, from the lake itself to great inns and resort to castles, museums, gardens and much more. For more information, visit www.visitlakedistrict.com.
Friday Feb 24, 2023
Friday Feb 24, 2023
James Wood, marketing manager for Visit Liverpool, talks with James Shillinglaw of Insider Travel Report about the many attractions of this magnificent city, including, of course, everything related to the Beatles. Beyond that, Wood showcases Liverpool Cathedral, football (soccer), the city’s maritime heritage, architecture, as well as what’s to come, including hosting Eurovision 2023. For more information, visit www.visitliverpool.com.
Friday Feb 24, 2023
Friday Feb 24, 2023
Carmen Roig, vice president of sales for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about Princess Plus and Princess Premier and how to sell them to your clients. These programs offer complimentary drinks, free Wi-Fi, crew appreciation and more to deliver a truly more inclusive cruise experience. Princess just upgraded with Princess Premier offering free specialty dining, fitness classes and additional benefits. Plus you get commission on both programs. For more information, visit www.princess.com and effective March 1, the brand new www.princesspartners.com.
Thursday Feb 23, 2023
Thursday Feb 23, 2023
Cindy D’Aoust, president and CEO of American Queen Voyages (AQV), talks with Alan Fine of Insider Travel Report aboard the American Queen about how she is working to transform the river, lake and expedition cruise line into an even more luxury experience. AQV is focusing on delivering even better regional cuisine, more entertainment and better shore excursions. For more information, visit www.aqvoyages.com.
Thursday Feb 23, 2023
Thursday Feb 23, 2023
Paul Askew, chef patron of The Art School restaurant in Liverpool, talks with James Shillinglaw of Insider Travel Report about how British food in the city can now be considered eligible for Michelin-star status. Askew delivers an incredible fine dining concept with his team that is second to none. For more information, visit https://theartschoolrestaurant.co.uk.
Wednesday Feb 22, 2023
Wednesday Feb 22, 2023
Hedda Felin, CEO of Hurtigruten Norway, talks with James Shillinglaw of Insider Travel Report about her cruise line is launching two special Norwegian coastal cruises, Svalbard Express and North Cape Express, using a completely refurbished ship. These cruises will be dedicated to leisure guests as opposed to Norwegians being ferried between coastal towns and will offer premium services and elevated cuisine. For more information, visit www.hurtigruten.com.
Wednesday Feb 22, 2023
Wednesday Feb 22, 2023
Margo Storey, a Blue Badge tour guide for Liverpool, takes James Shillinglaw of Insider Travel Report on a tour of historic Liverpool, including Beatles attractions, the old warehouse port district now revived with stores and apartments, the Three Graces historic buildings, shopping areas, churches and much more. For more information, visit www.HeartOfLiverpoolTours.co.uk or www.visitliverpool.com.
Tuesday Feb 21, 2023
Tuesday Feb 21, 2023
Julia Baird, John Lennon’s sister and honorary chairman of Strawberry Field, talks with James Shillinglaw about this essential attraction for Beatles fans visiting Liverpool. Strawberry Field, run by the Salvation Army, features an interactive museum focused on Lennon and the Beatles, a café, a store and a meditative garden with the famous “Strawberry Field” gate. Proceeds go to disadvantaged adults and kids to help them become part of society. And Baird also reveals her favorite Lennon song. For more information, visit www.strawberryfieldliverpool.com.
Monday Feb 20, 2023
Monday Feb 20, 2023
Disney executives Lynn Clark and Javier Moreno talk with Dawn Barclay of Insider Travel Report about Disney Studio's 100th Anniversary Bash in Anaheim, Calif.,, including Disney's World of Color 1, Wondrous Journeys; Mickey & Minnie's Runaway Railway; and the upcoming Pixar Place Hotel. For more information, visit www.disneyworld.com.
Friday Feb 17, 2023
Friday Feb 17, 2023
Robin Moore, guide and member of the college of interpreters for Liverpool Cathedral, gives James Shillinglaw of Insider Travel Report a tour of this iconic building, which is indeed the largest cathedral in England with some unique features. The cathedral also is a working religious building with daily services, choral music, concerts, dinners and even a café. It’s one of great cultural attractions in Liverpool, one of the destinations we visited on a recent VisitBritain fam trip. For more information, visit www.liverpoolcathedral.org.uk.
Thursday Feb 16, 2023
Thursday Feb 16, 2023
Brian King, president of Caribbean and Latin America for Marriott International, talks with James Shillinglaw of Insider Travel Report about the hotel giant’s exponential growth in the region, with new luxury hotels, even more all-inclusive resorts and other Marriott brands. King details Marriott’s strategy and what’s to come in a region so popular with vacationers. For more information, visit www.marriott.com.
Wednesday Feb 15, 2023
Wednesday Feb 15, 2023
Patricia Yates, CEO of VisitBritain, talks with James Shillinglaw of Insider Travel Report, about the latest Britain travel marketing campaigns, key events your clients might want to book around, and new attractions and activities outside of London. This year Britain will showcase the coronation of King Charles III and much more in its messaging to travel advisors and travelers. For more information, visit www.visitbritain.com.
Tuesday Feb 14, 2023
Tuesday Feb 14, 2023
Susanne Traudt, general manager of The Bloomsbury Hotel, talks with James Shillinglaw of Insider Travel Report about her very English hotel in a great area of London. Owned and managed by the Doyle Collection, an Irish hotel company, The Bloomsbury features a library dedicated to Irish authors, a great restaurant and, of course, a wonderful place to have tea. For more information, visit www.doylecollection.com or www.thebloomsburyhotel.com.
Monday Feb 13, 2023
Monday Feb 13, 2023
Alex Von Ulmenstein, hotel manager at The Kensington Hotel, talks with James Shillinglaw of Insider Travel Report about his so very perfect English hotel set in one of the trendiest areas London. It's English, yet it's owned and managed by an Irish company, the Doyle Collection, one of three properties in London. For more information, visit www.doylecollection.com/kensington.
Monday Feb 13, 2023
Monday Feb 13, 2023
Roger Block, president of Travel Leaders Network (TLN), gives Dawn Barclay of Insider Travel Report an update on his consortium, which is the largest in the U.S. in terms of number of member agencies. Block details what TLN has accomplished over the past year, what sales look like for 2023, and what the future holds. For more information, visit www.travelleaders.com.
Friday Feb 10, 2023
Friday Feb 10, 2023
Ana Poulalion, head snorkel guide and dive instructor for Aurora Expeditions on the Sylvia Earle, talks with Alan Fine of Insider Travel Report about how guests can swim with Antarctic penguins and seals up to twice daily depending on the weather. Poulalion shows the equipment that keeps guests toasty warm in the icy water, and explains how the program allows its members to enjoy all ship landings, but with the added bonus of swimming in the surrounding sea as well. For more information, visit www.Aurora-Expeditions.com.
Thursday Feb 09, 2023
Thursday Feb 09, 2023
Julia Simpson, president and CEO of the World Travel & Tourism Council (WTTC), talks with James Shillinglaw of Insider Travel Report about the recently concluded Global Summit in Saudi Arabia, held in late November 2022. Simpson details how the summit helped Saudi open up to the world as it showcased the vast improvements to the country’s infrastructure, as well as how Saudi Arabia is a model for how travel and tourism can develop. Simpson also talks about what WTTC will focus on now and in the future, particularly sustainability and the value of travel and tourism to every country in the world. For more information, visit www.wttc.org.
Wednesday Feb 08, 2023
Wednesday Feb 08, 2023
Osman Ozpolat, hotel director on Aurora Expeditions' Sylvia Earle, talks with Alan Fine of Insider Travel Report about the ship's suites and room types, public spaces, dining, gym and sauna, and how it is possible to tour Antarctica in a sustainable way. For more information, visit www.Aurora-Expeditions.com.
Tuesday Feb 07, 2023
Tuesday Feb 07, 2023
Roger Kirkwood, Aurora Expeditions' expedition leader on the Sylvia Earle, talks with Alan Fine of Insider Travel Report about how Aurora doesn't just take guests for an expedition, but tries to make them explorers themselves. For more information, visit www.Aurora-Expeditions.com.
Monday Feb 06, 2023
Monday Feb 06, 2023
During this panel, originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26 and moderated by James Shillinglaw of Insider Travel Report, top expedition cruise and adventure tour executives tell you what to book in expedition and adventure this year and beyond. They detail the products, the target clients, and the trends in adventure and expedition travel. Panelists include Cara Matthew, regional sales manager for Quark Expeditions; Anthony Iozzia, regional sales director for Atlas Ocean Voyages; Becky Helms, sales director-East, Hurtigruten; Kent Phillips business development manager, Exodus Travels; and Kimberly Stirdivant Wason, director of partnerships at Tour Radar.
Friday Feb 03, 2023
Friday Feb 03, 2023
During this panel, originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26 and moderated by James Shillinglaw of Insider Travel Report, top destination executives talked about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. Panelists include Kristy Angellotti, head of trade relations-North America for South African Tourism; Anas Alsharief, executive director-trade marketing, Saudi Tourism Authority; Robin Basso, senior director-travel industry partnerships, Hawaii Visitors & Convention Bureau; and Julie Cuesta, executive vice president and managing director for Myriad Marketing (representing Rwanda, Madeira, Northern Territory (Australia) and Shizuok, Japan).
Thursday Feb 02, 2023
Thursday Feb 02, 2023
Shayna Zand, head of partnerships for WeTravel, talks with Alan Fine of Insider Travel Report about how WeTravel's nearly 150 employees on five continents, representing more than 30 nationalities, can help make the details and cash flow around travel advisors' adventure bookings so much easier to manage. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.wetravel.com.
Wednesday Feb 01, 2023
Wednesday Feb 01, 2023
Shannon Stowell, CEO of the Adventure Travel Trade Association (ATTA), talks with James Shillinglaw of Insider Travel Report, about the resources ATTA offers to tour operators, travel advisors and other ATTA members Stowell also describes how adventure travel has become so much more popular as we emerge from the pandemic. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.adventure.travel.
Tuesday Jan 31, 2023
Tuesday Jan 31, 2023
John Delaney, Lindblad Expeditions’ new chief sales officer, talks with James Shillinglaw of Insider Travel Report about his pioneering expedition company, which has long experience in developing adventure travel experiences. Delaney details the places Lindblad goes now and where it might go next, and how you can better sell expedition travel with new tools and resources he is developing. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.expedition.com.
Monday Jan 30, 2023
Monday Jan 30, 2023
Capt. Dan Blanchard, CEO and founder of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report about his company, which sells small ship adventure experiences to Alaska, Central America and Hawaii. Blanchard details how he developed his concept and explains why this is not just another cruise to Alaska. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.uncruise.com.
Friday Jan 27, 2023
Friday Jan 27, 2023
Katy Lee, director of operations at Anantara World Islands Dubai, talks with James Shillinglaw of Insider Travel Report about this year-old resort that offers a true island getaway from the bustle of Dubai. Lee details the rooms and suites, the restaurants, the activities, and a unique bird sanctuary and greenhouse unlike anything Insider has seen at a resort property, and how guests get to the property. Anantara World Islands also is the first resort to debut on World Islands, the series of artificial islands each in the form of a continent. For more information, www.anantara.com/en/world-islands-dubai.
Thursday Jan 26, 2023
Thursday Jan 26, 2023
Reuben Perez, general manager and senior vice president of Costa Cruises, talks with James Shillinglaw aboard Costa Toscana, the cruise line’s newest ship, about the staterooms, the top quality restaurants, the entertainment and much more. Perez also details the ship’s unusual and exotic itinerary out of Dubai visiting Qatar, Oman and Abu Dhabi. For more information, visit www.costacruises.com.
Wednesday Jan 25, 2023
Wednesday Jan 25, 2023
Richard Alexander, general manager of The Lana-Dorchester Collection in Dubai, talks with James Shillinglaw of Insider Travel Report about his new luxury hotel and residences, the first Dorchester Collection in the Middle East. Interviewed on the rooftop of the still-under-construction property, Alexander details the rooms and suites, the restaurants and bars, the pools and spa, and the location of this groundbreaking hotel. For more information, visit www.dorchestercollection.com/en/dubai/the-lana.
Tuesday Jan 24, 2023
Tuesday Jan 24, 2023
David Garner, vice president-commercial for Minor Hotels, talks with James Shillinglaw of Insider Hotel about how Minor’s many brands are expanding in the Middle East & Africa. Garner describes how such luxury brands as Anantara and Tivoli have opened around the region, including three in Dubai alone. He also highlights the growth of Minor’s other brands, including NH Hotels, NH Collection, Avanti, Oaks and more. For more information, visit www.minorhotels.com.
Monday Jan 23, 2023
Monday Jan 23, 2023
Andrea DeMarco, the new president of Regent Seven Seas Cruises, talks with Alan Fine of Insider Travel Report about her goals for Regent moving forward. Having been Regent's chief sales and marketing officer for 16 months, DeMarco plans to help travel advisors better sell the ultra-luxury cruise line, as well as find ways to elevate Regent's product offerings. DeMarco also discusses the current set of travel advisor tools available online, and gives a preview of the first Faberge Egg to reside at sea. For more information, visit www.rssc.com.
Friday Jan 20, 2023
Friday Jan 20, 2023
Edwin Frizzell, regional vice president for Accor Central Canada and general manager, of the Fairmont Royal York, talks with James Shillinglaw of Insider Travel Report about his famed luxury hotel in downtown Toronto. Frizzell details the key location, dining outlets, rooms and more, including recent updates to suites, club floors and bars of this historic property that remains the place to stay when visiting Toronto for business or leisure. For more information, visit www.fairmont.com/royal-york-toronto.
Thursday Jan 19, 2023
Thursday Jan 19, 2023
Manolo Fresta, senior director of sales and revenue for Lefay Resorts, talks with James Shillinglaw of Insider Travel Report about her boutique luxury resorts on the shores of Lake Garda and in the mountains of the Dolomites. These properties in diverse locations are the essence of the Italian resort experience. This is the final in our series of video interviews highlighting great resorts and luxury products at ILTM Cannes 2022, held Dec. 4-7 in France. For more information, visit www.lefayresorts.com.
Wednesday Jan 18, 2023
Wednesday Jan 18, 2023
Delia Monfrecola, group commercial director for the Shedir Collection, talks with James Shillinglaw of Insider Travel Report about her group of Italian boutique luxury hotels, most of them Rome. Shedir includes Vilon Roma, Maalot Roma, Umiltà 36 , Palazzo Roma (opening in spring 2023) and even Capri Tiberio Palace in Capri. It all adds up to a collection of upscale properties located in some of the best spots in Rome and Capri. This is part of our continuing coverage of ILTM 2022 in Cannes, held Dec. 4-8 in France., For more information, visit https://shedircollection.com.
Tuesday Jan 17, 2023
Tuesday Jan 17, 2023
Eva Mount, general manager of The BoTree, talks with James Shillinglaw of Insider Travel Report about her new London luxury hotel set to debut in July 2023. Mount details the unique features of this innovative 199-room property, located at the end of Marleybone Lane, which include designer suites with great views of the city, destination restaurants, a private screening room and a club with regular live music. This is part of our coverage of ILTM 2022, held in Cannes Dec. 4-8. For more information, visit www.thebotree.com.
Monday Jan 16, 2023
Monday Jan 16, 2023
Sally Glen, director of sales and marketing for Golden Rock Dive & Nature Resort talks with James Shillinglaw of Insider Travel Report about her luxury hideaway resort in the Dutch Caribbean on the tiny island of St. Eustatius. Glen details the features of the property and why it’s a good fit for your ultra-sophisticated luxury clients, especially those interested in diving. This is part of our coverage of ILTM Cannes, help Dec. 4-8, 2022 in France. For more information, visit www.goldenrockresort.com.
Friday Jan 13, 2023
Friday Jan 13, 2023
Willie Fernandez, chief marketing officer for Rental Escapes, talks with James Shillinglaw of Insider Travel Report about how his luxury villa rental company has grown over the past 10 years, the kinds of accommodations it offers, trends in the villa market as we emerge from the pandemic, and what programs it features for travel advisors so they can generate significant income from selling villa rentals. For more information, visit www.rentalescapes.com.
Friday Jan 13, 2023
Friday Jan 13, 2023
Abdullah Al-Zahrani. global brand development head at The Red Sea Development Co., talks with James Shillinglaw of Insider Travel Report about the sustainable resort complex his company is constructing on the Red Sea. This complex, one of the sol-called giga-projects in Saudi Arabia, will see its first resorts open this year, with name brand luxury hotels and much more. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.redseaglobal.com.
Thursday Jan 12, 2023
Thursday Jan 12, 2023
Cindy D’Aoust, president and CEO of American Queen Voyages, talks with James Shillinglaw of Insider Travel Report about her strategy for the river, lake, ocean and expedition cruise company, which now has a new executive team, new support for local communities, an even better relationship with travel advisors and much more. For more information, visit www.aqvoyages.com.
Thursday Jan 12, 2023
Thursday Jan 12, 2023
Markos Chaidemenos, managing director of Canaves Oia Resorts, talks with James Shillinglaw of Insider Travel Report about his family-owned properties in the iconic island destination of Santorini, Greece. His resorts include Canaves Oia Boutique Hotel, Canaves Oia Suites & Spa, Canaves Oia Sunday Suites, and Canaves Oia Epitome, all in the village of Oia, and Eden Villas by Canaves Oia at Imerovigli village. This is part of our continuing coverage of ILTM Cannes, held Dec. 4-8 in France. For more information visit www.canaves.com.
Wednesday Jan 11, 2023
Wednesday Jan 11, 2023
Stefan Leser, executive director of the Burgenstock Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels in Switzerland, which include the iconic mountaintop Burgenstock resort on Lake Lucerne, the Schweizerhof city hotel in Bern and the Royal Savoy urban resort in Lausanne. Leser provides an update on what’s new at every property and what his collection will do next. This is part of our coverage of ILTM Cannes, held in France Dec. 4-8. For more information, visit www.burgentockcollection.com.
Wednesday Jan 11, 2023
Wednesday Jan 11, 2023
Marcia Lawther, director of marketing for Four Seasons New Orleans, talks with James Shillinglaw of Insider Travel Report about the little over a year-old property that breathed new life into the city’s World Travel Center building. Now arguably the most luxurious property in New Orleans, the Four Seasons feature elegant suites with great views of the Mississippi, fine dining at two signature restaurants and the Chandelier Bar, which quickly developed reputation as a gathering spot for travelers and locals alike. For more information, visit www.fourseasons.com/neworleans.
Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
Leo Glazer, area general manager for Moxy Hotels, talks with James Shillinglaw about the brand new Moxy Lower East Side, the brand’s newest lifestyle hotel in New York City. The comfortable rooms that have everything you need, an Asian restaurant, a lobby bar, a piano bar, a nightclub and a rooftop bar, the Moxy Lower East Side is a one-stop shop for a grand evening in one of Manhattan’s trendiest areas. For more information, visit www.moxylowereastside.com.
Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
Luca Virgilio, general manager of The Dorchester, talks with James Shillinglaw about how his classic London luxury hotel has been completely renovated, with new rooms, public spaces and dining outlets. It’s a whole new world for a property steeped in the history of the city and the flagship of the Dorchester Collection. This is part of our coverage of ILTM Cannes, the luxury travel show held Dec. 4-8, 2022 in France. For more information, visit www.dorchestercollection.com.
Monday Jan 09, 2023
Monday Jan 09, 2023
Want to give your clients a thrilling “secret” dining experience? Michael Sinensky, founder of Simple Venue, talks with James Shillinglaw of Insider Travel Report about his growing chain of hidden sushi omakase restaurants housed in hotel suites (Hotel 32 32) and other unused venues around New York City and beyond. Simple Venue operates Sushi by Bo, taking 15 underutilized hotel and retail spaces and turning them into micro- or pop-up restaurants in New York, New Jersey, Chicago, Miami and Fort Lauderdale, with more to come. For more information, visit www.simplevenue.com.