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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes

Jan 25, 2024
Jan 25, 2024
6 min
Juan Carlos Cardona, general manager of Banyan Tree Mayakoba, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury beach resort on the Riviera Maya in Mexico. Part of the famed Mayakoba resort complex, the Banyan Tree has seen a major renovation more and is famed for its Thai restaurant and other great amenities. For more information, visit www.banyantree.com/mexico/mayakoba.

Jan 24, 2024
Jan 24, 2024
5 min
Nicholas Egloff, director of sales and marketing for Olivier Bertrand's collection of luxury Parisian hotels—Relais Christine, Saint James Paris, and the new Chateau des Fleurs and Hotel Norman, talks with James Shillinglaw of Insider Travel Report about his properties and what’s to come, including one more hotel in 2024 and two more in 2025. For more information, visit www.relais-christine.com, www.saint-james-paris.com, www.chateaudesfleurs.paris and www.hotelnorman.com

Jan 23, 2024
Jan 23, 2024
31 min
Sarah Kopit, editor in chief of Skift, talks with James Shillinglaw of Insider Travel Report about the 12 megatrends that the editors of her online travel news and travel research publication, owned by Rafat Ali, have identified that will influence travel for 2024. For more information, visit https://skift.com/megatrends-2024.

Jan 23, 2024
Jan 23, 2024
6 min
Alessandro Montoni of Resort Valle dell'Erica talks with James Shillinglaw of Insider Travel Report about his beachside Sardinian luxury resort that is the perfect spot to relax for families, couples and singles. Part of hotel group Delphina Hotels & Resorts, the property is positioned as an escape where your clients can stay after touring around Italy. For more information, visit www.hotelvalledellerica.com or www.delphinahotels.co.uk.

Jan 22, 2024
Jan 22, 2024
9 min
Heli Mende, commercial director for The Hotel Maria, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her brand new luxury property in the heart of Helsinki. A member of Preferred Hotels & Resorts, The Hotel Maria is housed in a historic building but features the newest amenities and comforts. It’s already the new “place to stay” in Finland’s capital. For more information, visit www.hotelmaria.fi.

Jan 22, 2024
Jan 22, 2024
42 min
Bill McGee, senior fellow for aviation and travel at the American Economic Liberties Project, talks with James Shillinglaw of Insider Travel Report about the Boston federal judge’s decision to nix JetBlue’s acquisition of Spirit Airlines on competitive grounds. McGee, whose group opposed the merger, says the combination would have resulted in higher fares and less service around the country, meaning your clients would have fewer affordable options when they want to fly. McGee spoke before JetBlue and Spirit appealed the judge’s ruling. For more information on American Economic Liberties Project, visit www.economiclliberties.us.

Jan 19, 2024
Jan 19, 2024
9 min
Jamari Douglas, vice president of marketing, PR and communications for Bermuda Tourism Authority, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his island nation is working to grow its already extensive luxury hotel products and experiences. Douglas details why Bermuda is still considered one of most accessible luxury destinations for U.S. travelers. For more information, visit www.gotobermuda.com

Jan 19, 2024
Jan 19, 2024
13 min
Sara Maestrelli, owner and visionary behind the brand new Violino d'Oro, talks with James Shillinglaw of Insider Travel Report during last month’s ILTM Cannes luxury show. Maestrelli, whose family-owned Collezione Em has a number of luxury boutique hotels, describes how her latest project in Venice came together and opened late last year. For more information, visit https://violinodoro.com or https://collezioneem.com.

Jan 18, 2024
Jan 18, 2024
6 min
Evan Altman, senior vice president of sales and marketing for Auberge Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his boutique collection of hotels is growing in the U.S., Caribbean, Mexico and now Europe. For more information, visit www.aubergeresorts.com.

Jan 18, 2024
Jan 18, 2024
7 min
Parveen Chander Kumar, executive vice president-sales & marketing for Indian Hotels Company Ltd., talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury Taj brand. Kumar details how Taj is growing and what’s new at existing properties in India and beyond. For more information, visit www.ihcltata.com or www.tajhotels.com

Jan 17, 2024
Jan 17, 2024
10 min
Markos Chaidemenos, managing director and owner of newly renamed Canaves Collection, gives James Shillinglaw of Insider Travel Report an update on his luxury properties in Mykonos at last month’s ILTM Cannes luxury show. Chaidemenos talks about what’s new at his hotels and villas, which offer some of the best accommodations and views in the famed Greek Island. For more information, visit www.canaves.com.

Jan 17, 2024
Jan 17, 2024
7 min
Kush Kapoor, director of Roseate Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his collection of six Iuxury hotels in India, England and Scotland. Offering Indian hospitality in urban locations, Roseate is the perfect option in these destinations. For more information, visit www.roseatehotels.com.

Jan 16, 2024
Jan 16, 2024
21 min
Josef Forstmayr, managing director of Round Hill Hotel & Villas in Jamaica, talks with James Shillinglaw of Insider Travel Report about his luxury property, which has played host to the rich and famous for 70 years. Forstmayr provides an update on the resort, which continues to cater to luxury travelers with service and style. For more information, visit www.roundhill.com.

Jan 16, 2024
Jan 16, 2024
9 min
Ben Trodd, the new chief operating officer for Aman, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his famed luxury chain of boutique properties is expanding to cities and resort locations around the world. He also provides an update and what’s to come with Aman. For more information, visit www.aman.com.

Jan 16, 2024
Jan 16, 2024
8 min
Fulvio de Bonis, president and founder of Imago Artis Travel, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his destination management company specializing in luxury Italy vacations. De Bonis tells you how his company can help your clients discover Italy in a whole new way. For more information, visit www.iatravel.com.

Jan 15, 2024
Jan 15, 2024
7 min
Feisal Jaffer, global head or LXR Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month month’s ILTM Cannes luxury show, about how his Hilton Luxury Brand, which offers a locally influenced hotel experience, is now on the growth path in countries around the world. For more information, visit www.LXRHotels.com.

Jan 15, 2024
Jan 15, 2024
8 min
Craig Erasmus, vice president-operations for Fairmont Africa & Mantis, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Fairmon’t Africa collection of hotels and resorts and sister brand Mantis, a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Mantis is launching the first luxury houseboat on Lake Kivu, Rwanda giving tourists a new way to travel between the primates on one side of the lake and the gorillas on the other. For more information, visit www.fairmont.com or www.mantiscollection.com.

Jan 12, 2024
Jan 12, 2024
10 min
Anuraag Bhatnagar, CEO of The Leela Palaces, Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his chain of properites in India offers some of the most sumptuous accommodations, dining and spas in the world. Bhatnagar details the growth of The Leela around India and explains why it’s the perfect choice for your luxury clients. For more information, visit www.theleela.com.

Jan 12, 2024
Jan 12, 2024
13 min
Anderson Hernandez, senior vice president of Contact Centers & Operations for ALG Vacation, talks with Alan Fine of Insider Travel Report about how his department prepares for the busy vacation season. Discover the tips and tricks that Anderson and his team use to keep travel advisors prepared for the peak vacation season. For more information, visit www.ALGVacations.com.

Jan 12, 2024
Jan 12, 2024
5 min
Dino Michael, senior vice president and global head of Hilton Luxury Brands, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how Hilton is expanding its lifestyle and luxury brands around the world. These brands include the famed Waldorf-Astoria, Conrad and LXR. For more information, visit www.hilton.com.

Jan 11, 2024
Jan 11, 2024
9 min
Robert-Jan Woltering, managing director of De L’Europe Amsterdam, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how he moved back home from Mexico to his native Holland to run this landmark hotel, a luxury property that he had long wanted to manage. Woltering also details what he’s doing to revamp the hotel, working to upgrade its dining and bar outlets. For more information, visit www.deleurope.com.

Jan 11, 2024
Jan 11, 2024
6 min
Satomi Yamamoto Sakaguchi, director-marketing for The Okura Tokyo, talks with James Shillinglaw of Insider Travel Report about why her more than 500-room property is the perfect choice for your Tokyo-bound luxury clients. Sakaguchi describes the accommodations, the multiple dining options and other amenities that make her property a city unto itself. For more information, visit https://theokuratokyo.jp/en.

Jan 10, 2024
Jan 10, 2024
11 min
Thomas Goval, acting general manager Burgenstock Hotels & Resort Lake Lucerne, gives James Shillinglaw of Insider Travel Report an update on his resort complex perched on the mountain overlooking the lake. Interviewed at last month’s ILTM Cannes luxury show, Goval showcases the four hotels that make up the resort, the dining and mega-spa that makes Burgenstock so special. For more information, visit www.burgenstockresort.com.

Jan 10, 2024
Jan 10, 2024
8 min
Nikheel Advani, co-founder, chief operating officer and principal for Grace Bay Resorts in the Turks & Caicos, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his boutique properties located on what is perhaps the number one beach in the world. With Grace Bay Club, Point Grace, Rock House and South Bank, Grace Bay Resorts ahs a property to suit nearly every luxury client seeking a beachside retreat. For more information, visit www.gracebayresorts.com.

Jan 9, 2024
Jan 9, 2024
11 min
Philip Koserowski, senior vice president & chief marketing officer at The Leading Hotels of the World, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Leading Hotels’ newest members and how the group is expanding around the world. Koserowski also talks about Leading’s loyalty program and more. For more information, visit www.lhw.com.

Jan 9, 2024
Jan 9, 2024
9 min
Karine Lanctot, senior partnership manager for Samarataine, the famed French department store, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about the store’s upscale shopping program that you can book for your clients. With shopping being one of the top activities in Paris, this is how you can fulfill their wish list. For more information, email karine.lanctot@dfs.com or visit www.dfs.com.

Jan 8, 2024
Jan 8, 2024
9 min
Alejandro Larrondo, general manager of the newly opened Hilton Cancun Mar Caribe, talks with Dawn Barclay of Insider Travel Report about the all-inclusive property's history, target market, amenities, marketing plan and plans for the future. Larrondo emphasizes the hotel's strategic location, proximity to the airport and various attractions in Cancun. For more information, click on Hilton Cancun Mar Caribe.

Jan 8, 2024
Jan 8, 2024
11 min
Arnaud Champenois, senior vice president-global brand, marketing and communications for Belmond, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Belmond’s blueprint for 2024 and what it expects will be a "year of transformation’ for the luxury hospitality company. For more information, visit www.belmond.com.

Jan 8, 2024
Jan 8, 2024
8 min
Ian Di Tullio, chief commercial officer for Minor Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the growth of Minor and its many hotel brands, especially Anantara, Tivoli and NH Collection. Owned by a serial entrepreneur Bill Heinecke, Bangkok-based Minor is now expanding rapidly in Europe, the Middle East, Asia and even the Americas. For more information, visit www.minorhotels.com.

Jan 5, 2024
Jan 5, 2024
10 min
Agapi Sbokou, co-owner and co-CEO of PHĀEA, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about her collection of luxury resorts on Crete, including PHĀEA Blue Palace and Cretan Malia Park. Discover these properties ithat have everything your clients want in a Greek island experience. For more information, visit www.phaea.com.

Jan 5, 2024
Jan 5, 2024
11 min
Heather Wooden, an Inteletravel travel advisor, ambassador, and mentor with Quality Time Adventures in Olive Branch, Miss., talks with Dawn Barclay of Insider Travel Report during the host agency's 2023 InteleTravelQuest conference last month about the importance of being an InteleTravel ambassador and raising the host agency’s profile in the eyes of consumers and travel professionals. Wooden also discusses the benefits of attending Inteletravel conferences. For more information, visit www.InteleTravel.com.

Jan 4, 2024
Jan 4, 2024
8 min
Eric De Neef, global chief commercial officer for Radisson Hotel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about how how the Radisson Collection of luxury hotels is expanding around Europe, the Middle East and beyond. While Radisson is a mid-market brand here in the U.S., in Europe and elsewhere in the world it is a fast growing luxury brand. For more information, visit https://www.radissonhotels.com/en-us/brand/radisson-collection.

Jan 4, 2024
Jan 4, 2024
6 min
Ann Jones, an InteleTravel advisor, mentor and ambassador with TWB TravelGroup in Bowie, Md., talks with Dawn Barclay of Insider Travel Report at last month’s InteleTravelQuest 2023 about why she joined the host agency, why she has stayed with it, and how it compares to the other hosts. For more information, visit www.InteleTravel.com.

Jan 4, 2024
Jan 4, 2024
11 min
Chris Austin, chief sales officer for Explora Journeys, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about where Explora is heading after the debut of its first ship last summer. The luxury line’s second vessel is due out in May this year, followed by four more vessels that will sail to destinations around the world. The entire fleet focuses on delivering a luxury residential lifestyle experience with fine cuisine and sophisticated entertainment. For more information, visit www.explorajourneys.com.

Jan 3, 2024
Jan 3, 2024
14 min
Tara Minson, executive vice president of host agency InteleTravel, speaks with Dawn Barclay of Insider Travel Report at last month’s InteleTravelQuest 2023 in Cancun, Mexico about the ideal InteleTravel travel advisor's profile, how the agency cultivates its talent, its new loyalty and recognition programs, and more. For more information, visit www.InteleTravel.com.

Jan 3, 2024
Jan 3, 2024
5 min
Roberto Protezione, general manager of Castelfalfi, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about his completely renovated luxury resort that encompasses an entire historic town in Tuscany, Italy on 2,700 acres. It offers a full range of accommodations, restaurants, golf and other activities for all kinds of guests in a former medieval town. For more information, visit https://www.castelfalfi.com.

Jan 3, 2024
Jan 3, 2024
7 min
Warren Nocon, executive vice president of Foley Entertainment Group, talks with James Shillinglaw of Insider Travel Report Hotel Californian at last month’s ILTM Cannes about his company’s Hotel Californian, a renovated luxury resort in Santa Barbara, Calif., that offers guests amazing accommodations, dining and access to the surrounding wine region. Nocon also details some of Foley’s other properties. For more information, visit www.hotelcalifornian or www.foleyentertainmentgroup.com.

Dec 28, 2023
Dec 28, 2023
14 min
James Ferrara, co-founder and president of host agency InteleTravel, talks with Dawn Barclay of Insider Travel Report during InteleTravelQuest 2023 at the Moon Palace in Cancun about the agency's record-breaking growth and its decision to change consortia from Ensemble back to Travel Leaders Network. Ferrara also details InteleTravel’s newest certification programs and a new loyalty program for both travel advisors and clients. For more information, visit www.inteletravel.com.

Dec 28, 2023
Dec 28, 2023
5 min
Rhys O’Connell, new general manager of the Mayfair House Hotel & Garden in Coconut Grove, Fla., talks with Amy Tate of Insider Travel Report about the hotel's history, its recent renovation, and the amenities it offers, including bike rentals and a poolside activations. O'Connell also details upcoming events in 2024 and the hotel's recent awards, including the being on the Condé Nast Hotlist. For more information, visit www.MayfairHouseMiami.com.

Dec 27, 2023
Dec 27, 2023
9 min
Tom Rowntree vice president-global luxury brands for InterContinental Hotels Group (IHG), talks with James Shillinglaw of Insider Travel Report at this month ILTM Cannes luxury travel show about the completely renovated Carlton Cannes, the iconic hotel on Boulevard de la Croissette in Cannes, known as the grand meeting point of the French Riviera. The Carlton Cannes, a Regent Hotel, NOW has updated public areas, redecorated and enlarged rooms and suites, new bars and restaurants, and even a whole new wing and courtyard. For more information, visit https://carltoncannes.com/en or www.ihg.com.

Dec 27, 2023
Dec 27, 2023
6 min
Andre Gerondeau, chief operating officer of Melia Hotels International, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show about how Melia is expanding its brands around the world and adding new lifestyle hotels. Gerondeau details Melia’s growth with the Gran Melia, Melia Collection, Me by Melia, Paradisus and new Zel brands, the latter formed in partnership with tennis pro Rafael Nadal. For more information, visit www.melia.com.

Dec 26, 2023
Dec 26, 2023
7 min
Lindsey Ueberroth, CEO of Preferred Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at this year’s ILTM Cannes luxury travel show about what’s new at Preferred. Ueberroth details how her hotel representative group is structured and showcases the new luxury properties that are being added this year and next. For more information, visit www.preferredhotels.com.

Dec 26, 2023
Dec 26, 2023
6 min
Charles Richez, general manager of Le Majestic Cannes and area general manager of Let Gray d’Albion in Cannes, Les Neiges in Courcheval and Le Carl Gustaf in St. Barts, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show. Richez details the renovations made to Le Majestic, still considered the place to stay during ILTM, as well as what’s going on at the three other Barriere Group properties he oversees. For more information, visit www.hotelsbarriere.com.

Dec 25, 2023
Dec 25, 2023
8 min
Neto Moreira, area general manager-luxury brands for Accor in Rio, talks with James Shillinglaw of Insider Travel Report at this year’s ILTM Cannes luxury show about what Accor offers in Rio de Janeiro, including the Fairmont Rio Copacabana and the Santa Teresa MGallery Rio de Janeiro. Accor’s Luxury Cluster in Rio provides true luxury options for your clients in Brazil’s capital of fun. For more information, visit www.fairmont.com/copacabana-rio or www.santateresahotelrio.com.

Dec 25, 2023
Dec 25, 2023
8 min
Nathaniel Most, vice president of sales for Barriere Group, talks with James Shillinglaw of Insider Travel Report at this year’s ILTM Cannes about his company’s collection of 18 luxury properties in France, the Caribbean, U.S. and beyond. These include the famed Le Majestic in Cannes, Fouquet’s Paris, Le Normandy in Deauville, Fouquet’s New York, Les Neiges in Courcheval, and Le Carl Gustaf in St. Barts. For more information, visit www.hotelsbarriere.com.

Dec 22, 2023
Dec 22, 2023
6 min
Daniel Durazo, director of external affairs at Allianz Partners USA, talks with Alan Fine of Insider Travel Report about what Allianz’s new survey revealed about top domestic and international destinations for the holidays and how Americans often rely on travel advisors for trip planning. Durazo also discusses the partnership between Allianz and AK Travel Group, parent of Abercrombie & Kent and Crystal; the introduction of new covered reasons for trip cancellation; and upcoming enhancements to the Allianz travel app and claims portal. For more information, visit www.AllianzAdvantage.com.

Dec 22, 2023
Dec 22, 2023
8 min
Mohan Koka, veteran general manager of the Kimpton Surfcomber, talks with Amy Tate of Insider Travel Report about his quintessential Art Deco hotel in the heart of South Beach. Koka details the recently renovated rooms, hip bars and dining venues, and poolside cabanas that make the Surfcomber one of the most popular hotels on the beach. For more information, visit www.surfcomber.com or www.kimptonhotels.com.

Dec 21, 2023
Dec 21, 2023
3 min
Kathyrn Kelly, executive chef and director of culinary enrichment for Regent Seven Seas and Oceania Cruises, talks with James Shillinglaw of Insider Travel Report about the Culinary Arts Center on Regent’s brand-new Seven Seas Grandeur. Guests on the cruise have the chance to take cooking classes to help them learn how to make great food using simple culinary techniques—and yes we did take the course and we did eat the food. For more information, visit www.rssc.com.

Dec 21, 2023
Dec 21, 2023
4 min
Jenny Rafter, head of global leisure sales for Aer Lingus, talks with Alan Fine of Insider Travel Report about the airline’s achievements in 2023, including the introduction of new aircraft with extended flight range and new routes such as the resumption of Minneapolis-Dublin service and a new Denver-Dublin flight. Rafter also reminds travel advisors that Dublin and Shannon airports offer American citizens the convenience of pre-clearance back to the U.S. For more information, visit www.Aerlingus.com.

Dec 20, 2023
Dec 20, 2023
13 min
Bernhard Klotz, senior director-culinary for Regent Seven Seas Cruises and Oceania Cruises, talks with James Shillinglaw of Insider Travel Report about all the fantastic dining options aboard the brand new Seven Seas Grandeur. Klotz details the gourmet culinary offerings at the newly designed Compass Rose, Chartreuse, Prime 7, Pacific Rim, Sette Mari, La Veranda, and more, which together make the ship of the most luxurious dining venues in the world. For more information, visit www.rssc.com.
