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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Thursday Aug 04, 2022
Thursday Aug 04, 2022
Alejandro Rodriquez, Blue Diamond Resorts’ director of marketing, talks with Taya Collins of Insider Travel Report about the Royalton Grenada’s reopening, new amenities and features. The all-inclusive resort’s offerings include beachfront suites with exclusive DreamBed bedding, four restaurants, three pools, spa, sports and fitness facilities. For more information, visit www.royaltonresorts.com/resorts/grenada.
Wednesday Aug 03, 2022
Wednesday Aug 03, 2022
Mirella Veder, director of sales at Lux Ari Atoll Resort & Villas, talks with James Shillinglaw of Insider Travel Report on the last stop on a press trip to the Maldives last month. She describes her very family oriented property with features 193 water and beach villas, a large spa and great dining options, in addition to a famed whale shark expedition. For more information, visit www.luxresorts.com.
Tuesday Aug 02, 2022
Tuesday Aug 02, 2022
Ross Sanders, general manager of Anantara Kihavah Maldives, talks with James Shillinglaw of Insider Travel Report in the property’s unique underwater Sea restaurant (which is why we’re so blue!). Sanders details the resort’s 80 overwater and beach villas, the famed spa, the underwater restaurant, great experiences like swimming with the manta rays and much more at this fabulous luxury resort. For more information, visit www.anantara.com/en/maldives.
Monday Aug 01, 2022
Monday Aug 01, 2022
David DiGregorio, managing director of CornerSun Destination Marketing, representing Visit Maldives, talks with James Shillinglaw about Joali Maldives, the first resort visited on a recent press fam trip to the Maldives. Joali Maldives, which opened in 2018 and is located on Muravandhoo Island Raa Atoll, features 73 luxury beach and water villas, a large spa, and multiple fine dining experiences. For more information, visit www.joali.com or www.visitmaldives.com.
Friday Jul 29, 2022
Friday Jul 29, 2022
Travis Pittman, CEO and co-founder of TourRadar, talks with Alan Fine of Insider Travel Report about his adventure booking platform, which lists 2,500 tour operators and 50,000 private, group, and tailor-made adventures in more than 160 countries. Pittman explains how TourRadar will handle all the contracts and drudgery of booking, then pay a commission, even on products that do not usually offer them. Pittman also invites travel advisors to "Adventure Together," a free hybrid conference in Vienna and online, taking place Oct. 18 and 19. For more information, visit www.tourradar.com/adventure-together and www.TourRadar.com.
Friday Jul 29, 2022
Friday Jul 29, 2022
Jim Tedesco, vice president of sales for Apple Leisure Group Vacations (ALGV), talks with Alan Fine of Insider Travel Report about the support ALGV has planned for travel advisors through their business development managers and programs like “Get Paid to Upgrade,” and ALGV360. Tedesco also outlines the new celebrity-driven "Ask a Travel Advisor” campaign and more. For more information, visit www.algvacations.com/bdmfinder.
Thursday Jul 28, 2022
Thursday Jul 28, 2022
Patricia Muhardjo, cruise director on Emerald Cruises' ninth and newest ship, Emerald Luna, talks with Alan Fine of Insider Travel Report about what sets Luna apart from her sister ships, and what sets Emerald apart from other cruise lines, especially its food, complimentary beer and wine at lunch and dinner, as well as its included tours, Emerald active tours, and "Discover More" tours. For more information, visit www.emeraldcruises.com.
Thursday Jul 28, 2022
Thursday Jul 28, 2022
Grenada Tourism Authority CEO Petra Roach talks with Insider Travel Report about how Grenada is open and ready for business. Grenada also is pushing a travel incentive program for travel advisors who book the island destination and has developed an 11-module training course for advisors. For more information, visit www.puregrenada.com or http://expert.puregrenada.com.
Wednesday Jul 27, 2022
Wednesday Jul 27, 2022
Michael Gigl, region manager of North America & Australia for the Austrian National Tourist Office, talks with Olivia Liveing of Insider Travel Report about the state of tourism in Austria and what the future of tourism looks like coming out of the pandemic. For more information, visit www.austria.info/en.
Wednesday Jul 27, 2022
Wednesday Jul 27, 2022
Zane Kirby, president and CEO of the American Society of Travel Advisors (ASTA), talks with Alan Fine of Insider Travel Report at the christening of Emerald Cruises newest ship, Emerald Luna, about her new godmother, Vanessa McGovern, chief sales and marketing officer of Gifted Travel Network, and her work with ASTA on its executive committee and board of directors. Kirby also gives his take on the recent changes in the way COVID is being handled for travelers returning to the U.S. and traveling on cruise ships. For more information, visit www.asta.com.
Tuesday Jul 26, 2022
Tuesday Jul 26, 2022
Vanessa McGovern, chief sales and marketing officer of Gifted Travel Network, a Virtuoso agency, talks with Alan Fine of Insider Travel Report about what it is like to be a the godmother of Emerald Luna, Emerald's ninth ship to commence sailing, how she formed her company, the large part ASTA plays in her world and why the Scenic and Emerald products are so important to her business. For more information, visit www.EmeraldCruises.com/Agent-Portal.
Tuesday Jul 26, 2022
Tuesday Jul 26, 2022
Jessica Thompson, general manager of the Voco Franklin, talks with James Shillinglaw on Insider Travel Report, about the history, renovation and rebranding of her historic New York hotel and what's to come under the Voco brand. For more information, visit www.ihg.com/voco/hotels/us/en/new-york/nycvo/hoteldetail or www.ihg.com.
Monday Jul 25, 2022
Monday Jul 25, 2022
Ann Chamberlin, vice president of sales for Scenic and Emerald Cruises for the U.S., talks with Alan Fine of Insider Travel Report about how the cruise line, known for its value, has become an upscale disrupter. Chamberlin shares highlights of the new Emerald Luna's decor, public spaces and food, as well as how travel advisors can experience Emerald's Star Ships. For more information, visit www.EmeraldCruises.com/Agent-Portal.
Monday Jul 25, 2022
Monday Jul 25, 2022
Yann Gilett, general manager of the Hotel Martinez in Cannes, talks with Alan Fine of Insider Travel Report about the property's objective to make Cannes, a previously conservative destination, the most attractive LGBTQIA+ destination on the Côte D'Azur, even over Nice and Monaco. Gilett explains how travel advisors can better work with "the community" to make that happen. For more information, visit Hotel Martinez.
Friday Jul 22, 2022
Friday Jul 22, 2022
Andre Girondeau, chief operating officer of Melia Hotels International, gives James Shillinglaw of Insider Travel Report an update on Melia, including its existing hotels, new properties planned, and new airline service from United taking guests to Spain’s Majorca and Tenerife islands, where Melia has many resort properties. For more information, visit www.melia.com.
Friday Jul 22, 2022
Friday Jul 22, 2022
Leanne Harris of Walk Brisbane talks with James Shillinglaw of Insider Travel Report about the modern and historic Australian city of Brisbane. Last month Harris took us on a walking tour of the city to highlight its many attractions and reasons to visit. Unfortunately, Harris has closed her tour company now, but this video still provides great information on Brisbane. This is the final video from our Down Under Answers travel advisor fam trip. For more information on Brisbane, visit www.visitbrisbane.com/au.
Thursday Jul 21, 2022
Thursday Jul 21, 2022
Stefan Lechner, director of sales for The Dilly, talks with Alan Fine of Insider Travel Report at the recent PROUD Experiences conference about how the London hotel meets the needs of LBGTQ+ travelers. For more information, visit www.thedillylondon.com and www.proudexperiences.com.
Thursday Jul 21, 2022
Thursday Jul 21, 2022
Chad Croft, international sales manager for Tangalooma Island Resort, talks with James Shillinglaw of Insider Travel Report about his island getaway just off the coast of Brisbane. A favorite of Australians, Tangalooma offers accommodations, dining and a full slate of activities, including helicopter rides, ATV excursions, dolphin encounters and much more. It’s all part of a recent Down Under Answers travel advisor fam trip. For more information, visit www.tangalooma.com or www.duatravel.com.
Wednesday Jul 20, 2022
Wednesday Jul 20, 2022
Nick Snyder, senior concept designer, talks with James Shillinglaw of Insider Travel Report about the rotational dining experience World of Marvel on the new Disney Wish, one of three new restaurants aboard the ship. He details the interactions guests have with Ant Man, the Wasp, Spiderman and more during a thoroughly entertaining meal. For more information, visit www.disneycruise.com.
Wednesday Jul 20, 2022
Wednesday Jul 20, 2022
Jeremy Nordcamp, general manager of the Crystalbrook Vincent in Brisbane, talks with James Shillinglaw of Insider Travel Report about his modern boutique hotel located next to the Story Bridge. Themed by local artist “Vincent,” the property is a virtual art gallery of his work and features great dining and a rooftop bar with spectacular views. It’s all part of a recent fam trip organized by Down Under Answers. For more information, visit www.crystalbrookcollection.com or www.duatravel.com.
Tuesday Jul 19, 2022
Tuesday Jul 19, 2022
Javier Moreno, senior vice president of Disney Destination Sales Solutions (including Disney Cruise Line) talks with James Shillinglaw of Insider Travel Report about how you can better sell the brand new Disney Wish cruise ship. Moreno focuses on the family style accommodations, the new rotational dining concepts, the amazing kids clubs, equally amazing adult bars and upscale restaurants, as well as the unique entertainment throughout the ship. For more information, visit www.disneycruise.com.
Tuesday Jul 19, 2022
Tuesday Jul 19, 2022
Kayla Ousley, director of education for Lone Pine Koala Sanctuary, talks with James Shillinglaw of Insider Travel Report about Brisbane’s unique wildlife experience, which allows you to hold a koala, feed kangaroos and more. It was all part of a Down Under Answers fam trip in June. For more information, visit https://lonepinekoalasanctuary.com or www.duatravel.com.
Monday Jul 18, 2022
Monday Jul 18, 2022
Simon Mayle, event director for PROUD Experiences, talks with Alan Fine about this second successful conference on LBGTQ+ travel, which brought together top suppliers and top travel buyers who specialize in the market. For the second time, this event was held in Brooklyn, N.Y., at the 1 Hotel Brooklyn Bridge. For more information, visit www.proudexperiences.com.
Monday Jul 18, 2022
Monday Jul 18, 2022
Cassie Saunders, a guide with Black Card Cultural Tours, talks with James Shillinglaw about her company’s tours that tell the sometimes dark history of Australia’s indigenous peoples. Located in Brisbane, this operator provides an important bridge for Australia’s self-awareness about its past. And it was all part of a Down Under Answers fam trip in June. For more information, visit www.blackcard.com/au or www.duatravel.com.
Friday Jul 15, 2022
Friday Jul 15, 2022
Thomas Mazloum, president of Disney Signature Experiences, which includes Disney Cruise Line, talks with James Shillinglaw of Insider Travel Report about the just christened Disney Wish, the fifth ship in the Disney Cruise fleet with two more to come. Mazloum details the design details, starting with the Grand Hall, the rotational dining concepts, the upscale restaurants, the accommodations, the kids clubs and so much more. For more information, visit www.disneycruise.com.
Friday Jul 15, 2022
Friday Jul 15, 2022
Anthony Ryan, CEO of the Brisbane Economic Development Association, talks with James Shillinglaw of Insider Travel Report about the many tourist attractions of his Australian city on the river, including great dining, shopping, boutique hotels, history, sporting events and new developments getting the town ready for the 2032 Olympics. It’s all tied into new United Airlines service to Brisbane from San Francisco and much more. For more information, visit www.brisbane.qld.gov.au or www.choosebrisbane.com.au.
Thursday Jul 14, 2022
Thursday Jul 14, 2022
Adam Penberthy, owner of City Winery Brisbane, talks with James Shillinglaw of Insider Travel Report about the dining, drinking and nightlife available in this charming city. City Winery is the first urban winery in Brisbane a hub of social life located right near the Brisbane River. Adam is a native to the city and tells us all about Brisbane and its many attractions. For more information, visit www.citywinery.com/au.
Thursday Jul 14, 2022
Thursday Jul 14, 2022
Mauricio Patino, general manager of Innside by Melia New York NOMAD, talks with James Shillinglaw of Insider Travel Report about his unique property in the heart of Manhattan, the first Melia branded hotel in the city. Patino showcases the rooms, dining and art available at this city “inn” that make this an accessible and comfortable option for your clients visiting New York. For more information, click on Innside by Melia New York NOMAD.
Wednesday Jul 13, 2022
Wednesday Jul 13, 2022
Oliver Philpott, vice president of aviation marketing and partnerships at Brisbane Airport, talks with James Shillinglaw of Insider Travel Report about how his facility is expanding to meet demand with United launching a new flight from San Francisco to Brisbane and the impending Olympics in 2032, which will mean a lot more service. For more information, visit www.bne.com.au.
Wednesday Jul 13, 2022
Wednesday Jul 13, 2022
Nastassia Welter, vice president of sales for The Summit One Vanderbilt, talks with James Shillinglaw of Insider Travel Report about a new attraction that breaks the mold—awakening your senses, your curiosity, and your imagination 93 floors above the heart of New York City. Best of all, you can sell this attraction to groups and individual clients. For more information, visit https://summitov.com.
Tuesday Jul 12, 2022
Tuesday Jul 12, 2022
Jacqueline “Jackie” Volkart, general manager of not one but two Ritz-Carltons—The Ritz-Carlton South Beach and The Ritz-Carlton Bal Harbor—talks with James Shillinglaw of Insider Travel Report about her hospitality career, her hotels and how she was recognized as Ritz-Carlton’s general manager of the year. For more information, visit www.ritzcarlton.com.
Tuesday Jul 12, 2022
Tuesday Jul 12, 2022
Tonya Kreft, associate director of sales for Queensland for Adina Hotel & Apartments, talks with James Shillinglaw of Insider Travel Report about the beautifully restored Adina Apartment Hotel in the heart of Brisbane, Australia. It’s the perfect place to stay with access to all of the city’s myriad attractions. For more information, visit www.adinahotels.com.
Monday Jul 11, 2022
Monday Jul 11, 2022
Lorenzo Gianuzzi, managing director of Forte Village, gives James Shillinglaw an update on his resort on the island of Sardinia, featuring nearly 10 different accommodation options, nine pools, a beach, and 16 restaurants and bars (including Michelin-starred options). There’s also a soccer school run by Real Madrid, a kids’ club and a major spa, among other recreational options. Gianuzzi also talks about Forte Village’s sister property Palazzo Fiuggi near Rome, a boutique property offering a major wellness program. For more information, visit www.fortevillageresort.com.
Monday Jul 11, 2022
Monday Jul 11, 2022
Joel Gordon, regional general manager for the Crystalbrook Collection overseeing the Flynn, Riley and Bailey hotels in Cairns, Australia, talks with James Shillinglaw of Insider Travel Report about his unique group of boutique properties located in the gateway to the Great Barrier Reef. With award-winning restaurants and a wide range of accommodation options, these hotels are the perfect solution for your clients visiting Cairns. For more information, visit www.crystalbrookcollection.com.
Friday Jul 08, 2022
Friday Jul 08, 2022
Friday Jul 08, 2022
Friday Jul 08, 2022
Craig Squire, owner of Ochre Restaurant, Modern Australian, in Cairns, talks with James Shillinglaw of Insider Travel Report about how Australian cuisine has evolved to make the country one of the world's great foodie destinations. Ochre, part of a new wave of great Australian restaurants, was one of the places visited by last month's Down Under Answers travel advisor fam trip. For more information, visit https://ochrerestaurant.com.au.
Thursday Jul 07, 2022
Thursday Jul 07, 2022
Mark Olsen, CEO of Tourism Tropical North Queensland in Australia, talks with James Shillinglaw of Insider Travel Report during a visit to Cairns, gateway to the Great Barrier Reef. Olsen describes a region that encompasses the famed Great Barrier Reef, rainforests, indigenous tourism attractions, the Outback and lively cities like Cairns. For more information, visit https://tourism.tropicalnorthqueensland.org.au.
Thursday Jul 07, 2022
Thursday Jul 07, 2022
Ginger Taggart, vice president-IHG global marketing and brand management, talks with James Shillinglaw of Insider Travel Report about IHG's relatively new voco hotel brand, first introduced in 2018 just before the pandemic. The brand now has more than 30 properties worldwide, including two in New York and even more to come. Taggart details why IHG launched the brand, who the target guests are, what makes for a voco hotel. For more information, visit www.ihg.com/voco/hotels.
Wednesday Jul 06, 2022
Wednesday Jul 06, 2022
Taryn Agius, owner of Cairns Premier Reef & Island Tours, talks with James Shillinglaw of Insider Travel Report about how to experience Australia’s Great Barrier Reef on one of her two boats—Ocean Freedom. Agius provided travel advisors on a Down Under Answers fam trip with a unique diving and snorkeling excursion just off the coast of Cairns. For more information, visit www.cairnspremierreefislandtours.com.
Wednesday Jul 06, 2022
Wednesday Jul 06, 2022
Michael Edwards, managing director of Explore Worldwide, talks with Alan Fine of Insider Travel Report about his global adventure travel company with 40 years of experience offering more than 500 trips in 120 countries. Edwards details new U.K., wildlife and food tours, as well as solar eclipse tours, which will be taking place across North America this year. For more information, visit www.exploreworldwide.com.
Tuesday Jul 05, 2022
Tuesday Jul 05, 2022
Jeff Adam, vice president of Down Under Answers, talks with James Shillinglaw of Insider Travel Report about a fam trip the two traveled on last month to Cairns and Brisbane in Queensland with a group of travel advisors. Adam details the fam trip, which covered everything from the Great Barrier Reef to the rainforests to the city of Brisbane and Tangalooma Island Resort. This is the kick off to a series of videos chronicling that trip. For more information, visit www.downunderanswers.com.
Tuesday Jul 05, 2022
Tuesday Jul 05, 2022
Joel Freyberg, vice president of the Doyle Collection and managing director of the Dupont Circle Hotel in Washington, D.C., talks with James Shillinglaw of Insider Travel Report about the changes he’s made to his luxury hotel since he arrived a little more than four years ago. These included a complete refurbishment of the rooms and suites, launching a new bar, The Doyle, and a new restaurant, The Pembroke, plus all the small amenities available to guests that Freyberg is known for. For more information, visit www.thedupontcirclehotel.com or www.doylecollection.com.
Monday Jul 04, 2022
Monday Jul 04, 2022
Antonio Bignone, managing director and co-founder of Serras Hotel Barcelona and the Serras Hotel Collection, talks with Alan Fine of Insider Travel Report about his five-star luxury boutique property, which is just a five-minute taxi ride from the cruise port and was the location of Picasso’s first art studio. Bignone gives us a complete tour, showcasing the views of Barcelona Harbor from the rooftop bar and restaurant. For more information, visit www.serrashotel.com.
Monday Jul 04, 2022
Monday Jul 04, 2022
Virginia Irurita, founder and executive partner of Made for Spain & Portugal, a luxury destination management company specializing in custom private journeys in Spain and Portugal, talks with Alan Fine of Insider Travel Report about how a tour of Barcelona is possible for someone with impaired mobility. Irurita’s company has safely put a wheelchair on a hot air balloon, so it was comparatively easy for them to assemble a wheelchair, a chauffeured Mercedes, and an art historian to guide us on a visit to Barcelona’s Gothic quarter, Picasso's museum, Gaudi's apartments and La Sagrada Familia. Irurita also talks about what's new and hot in Spain and Portugal. For more information, visit www.madeforspainandportugal.com.
Friday Jul 01, 2022
Friday Jul 01, 2022
Ernest White II, television producer and travel TV host, talks with Alan Fine of Insider Travel Report about his travel docu-series "Fly Brother with Ernest White II" on PBS stations, Create TV, PBS.org, and Revry, as well as his "Fly Brother Radio Show." White tells how he slowly created his media company and presence while circumnavigating the globe six times, and more recently surviving COVID with the rest of the travel industry. For more information, visit www.flybrother.net or www.flybrother.com.
Friday Jul 01, 2022
Friday Jul 01, 2022
Ivan Eskildsen, minister of tourism for Panama, talks with James Shillinglaw of Insider Travel Report about how his country is developing a strategy to feature indigenous and sustainable tourism beyond the beaches and the bustle of Panama City. Interviewed at the recent Travel Leaders Network EDGE conference, Eskildsen describes how Panama is trying to highlight its culture and people for travelers. For more information, visit www.tourismpanama.com.
Thursday Jun 30, 2022
Thursday Jun 30, 2022
Cindy Tyo of North Dakota’s Travel Travel, the recipient of the Travel Leaders Network’s Associate of the Year Award for 2022, talks with James Shillinglaw of Insider Travel Report about her award and her travel agency. The award honors the top travel agency among hundreds of Travel Leaders Network associate member locations nationwide. For more information, visit www.travelleaders.com.
Thursday Jun 30, 2022
Thursday Jun 30, 2022
Guenter Steinbrunner, Windstar Cruises' fleet hotel general manager, and Richard Maier, the hotel general manager of Star Pride, talk with Alan Fine of Insider Travel Report about the similarities and differences between the three original Wind class ships and the three renovated Star class vessels, as well as the differences between the original Star class suites and those in the new inserted section as a result of the $250 million dollar upgrade and stretch. For more information, visit AdvisorHub.WinstarCruises.com or www.windstarcruises.com.
Wednesday Jun 29, 2022
Wednesday Jun 29, 2022
Peter Tobler, director of food and beverage for Windstar Cruises, talks with Alan Fine of Insider Travel Report about the changes he has implemented on all six of the lines ships and in each of the restaurants based on what he has learned from sailing since cruising resumed. Tobler observes there's a trend toward plant-based foods, and foods without sugar, oil or salt (SOS). For more information, visit www.windstarcruises.com.
Wednesday Jun 29, 2022
Wednesday Jun 29, 2022
Sara Butruff of Minnesota’s Galaxy Travel talks with James Shillinglaw of Insider Travel Report about getting the Golden Legacy Award, the agency group's highest honor given to a travel advisor who exhibits outstanding professionalism and commitment to both Travel Leaders and to the travel industry as a whole. The award, which Butruff received last month at Travel Leaders' EDGE conference, honors an associate whose career achievements best exemplify the entrepreneurial spirit and highest quality standards of the franchise system. For more information, visit www.travelleaders.com.