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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Wednesday Apr 27, 2022
Wednesday Apr 27, 2022
Disney’s chef du cuisine for concept development and the food and beverage concept development manager for Walt Disney World talk with Jason Leppert of Insider Travel Report about the exotic food and drink they have concocted for their space traveling guests on Star Wars Galactic Starcruiser. For more information, visit www.disneyworld.com.
Tuesday Apr 26, 2022
Tuesday Apr 26, 2022
Harry Sommer, president and CEO of Norwegian Cruise Lines, talks with Alan Fine of Insider Travel Report about what makes the new Norwegian Prima special, including her pop-star godmother Katy Perry, as well as NCL's major investment in the development of new ports in Alaska, and its recent plunge into the sale of non-fungible tokens (NFT) digital art. For more information, visit www.ncl.com.
Monday Apr 25, 2022
Monday Apr 25, 2022
Claire Behar, managing director of Cote D’Azur Tourism, gives James Shillinglaw of Insider Travel Report an update on this popular region of France, which now features new hotels and attractions in such cities as Nice, Cannes, Antibes and more as it emerges from the pandemic. For more information, visit https://cotedazurfrance.fr.
Friday Apr 22, 2022
Friday Apr 22, 2022
Anne-Laure Tuncer, director U.S.A. for Atout France, the French government tourism agency, talks with James Shillinglaw of Insider Travel Report about how France is emerging from the pandemic with no more visitor protocols to enter the country, how it is reinvesting in its tourism product with new programs, and why the country should continue to be on your hot list of European destinations to book in 2022. For more information, visit https://us.france.fr.
Thursday Apr 21, 2022
Thursday Apr 21, 2022
Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report on how her luxury travel agencies are emerging from the pandemic, what they are selling today, how GTC is adding to its executive team, and what’s next in luxury, entertainment and corporate travel. Licea’s group, part of Internova, owns some of the top luxury agenices in the business, including Protravel International, Tzell, R. Crusoe & Son, In the Know Experiences, Colletts Travel, Andrew Harper Travel and All Star Travel Group. For more information, visit www.globaltravelcollection.com.
Wednesday Apr 20, 2022
Wednesday Apr 20, 2022
Peter Greenberg, CBS News travel editor and PBS travel show producer, talks with James Shillinglaw of Insider Travel Report at the premiere of his new “Tanzania-The Royal Tour,” where Tanzania’s impressive female president, Samia Suluhu Hassan, offers Greenberg an intriguing and fascinating look at her East African country. The program is now debuting on PBS stations nationwide and will be available on Amazon Prime and Apple TV+. For more information, visit www.petergreenberg.com.
Tuesday Apr 19, 2022
Tuesday Apr 19, 2022
Peter Yeung, managing director of Walker Hotel Collection, talks to James Shillinglaw of Insider Travel Report about the Walker Hotel Greenwich Village, a boutique property located in the heart of Greenwich Village that reflects the “village” spirit, complete with a hideaway restaurant, fireplaces and uniquely decorated rooms and suites. Yeung also provides an update on another Walker property, Walker Hotel Tribeca, which we stayed at last year. For more information, visit www.walkerhotels.com.
Monday Apr 18, 2022
Monday Apr 18, 2022
Matthew Upchurch, chairman and CEO of luxury travel network Virtuoso, talks with James Shillinglaw about the recently completed Virtuoso Symposium on Silver Dawn, what luxury travel business looks like as we emerge from the pandemic and face the challenge of the war in Ukraine, the latest booking trends in luxury travel destinations and product, how his agency members have gotten through the pandemic, and Virtuoso’s strategic plan. For more information, visit www.virtuoso.com.
Friday Apr 15, 2022
Friday Apr 15, 2022
Chiara Giorgi, global brand and event director for Seatrade Cruise Events, talks with Alan Fine of Insider Travel Report about this year's Seatrade conference at the Miami Convention Center, April 25-28, 2022. Giorgi gives her take on the cruise industry and how current events have shaped it and the conference, from how people attend to the products and suppliers exhibiting. Travel advisors are invited on the final day, April 28, for free. For more information, email Events@SeaTradeCruise.com or visit www.SeaTradeCruise.com.
Friday Apr 15, 2022
Friday Apr 15, 2022
Bob Simpson, vice president of expedition cruising for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report about how A&K is expanding its luxury expedition cruise offerings for the 2023-24 seasons to all seven continents, including new itineraries in Europe, Africa and across the South Pacific. Simpson also talks about the popularity of Antarctica and Arctic sailings, which A&K offers on chartered Ponant vessels. For more information, visit www.abercrombiekent.com.
Thursday Apr 14, 2022
Thursday Apr 14, 2022
On the Discovery Princess' inaugural sailing, Cal Almaguer, newly appointed senior vice president of sales and service strategy and operations for Princess Cruises, and Carmen Roig, Princess' new vice president of sales, talk with Olivia Liveng of Insider Travel Report about what makes a Princess ship so special, including the Medallion Class technology which supports the human touch that begins at the call center, long before the voyage itself. For more information, visit www.princess.com.
Thursday Apr 14, 2022
Thursday Apr 14, 2022
Stefanie Schmudde, vice president of product development and operations for Abercrombie & Kent USA, talks with James Shillinglaw of Insider Travel Report at A&K’s Club 100 event for top travel agency sellers of its luxury programs. Schmudde details A&K’s many dedicated product categories, from tailored journeys to small group tours to Wings over the World and beyond, as well as new destinations and itineraries for this year and 2023. For more information, visit www.abercrombiekent.com.
Wednesday Apr 13, 2022
Wednesday Apr 13, 2022
Roberto Martinoli, president and CEO of Silversea Cruises, and Barbara Muckermann, chief commercial officer, talk with James Shillinglaw of Insider Travel Report about the new Silver Dawn, the last ship in the Muse class, which was christened in Lisbon late last month. They detail all the revolutionary features of this vessel, including a perfected S.A.L.T. (Sea, Air Land, Taste) culinary program and the new Otivm spa and wellness concept. For more information, visit www.silversea.com.
Wednesday Apr 13, 2022
Wednesday Apr 13, 2022
Jaclyn Leibl-Cote, president of Collette, talks with James Shillinglaw of Insider Travel Report about how the 100-year-old-plus, family run tour operator got through the pandemic and is now offering programs in countries around the world. Leibl-Cote also details the travel advisor-friendly policies Collette adopted to help its partners get through the crisis, including early commission, full refunds for clients and flexible bookings. For more information, visit www.gocollette.com.
Tuesday Apr 12, 2022
Tuesday Apr 12, 2022
Antonio Teijeiro, chief operating officer for Bahia Principe Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about how this all-inclusive chain is embarking on a new strategy of expansion with the opening later this year of the Cayo Levantado Resort in the Dominican Republic. Teijeiro details the history of this Spanish-based hotel company and how its Bahia Principe-branded resorts cater to families, couples and singles. For more information, visit www.bahia-principe.com.
Tuesday Apr 12, 2022
Tuesday Apr 12, 2022
Jason Liberty, new CEO of Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report aboard the new Silver Dawn about the structure of his mega-cruise company, the addition of two new Silversea ships in the last month, plus new vessels for Royal Caribbean International and Celebrity. Liberty details the expansion plans for the group as we emerge from pandemic and cruise bookings surge. For more information, visit www.royalcaribbeangroup.com.
Monday Apr 11, 2022
Monday Apr 11, 2022
Marilyn Cairo, vice president of global sales for Premier Worldwide Marketing, which represents Karisma Hotels & Resorts, gives Alan Fine of Insider Travel Report a tour of the Nickelodeon Hotels & Resorts Riviera Maya, as well as a scoop on Nickelodeon's "Summer of SpongeBob" promotion. starting April 12, 2022. Cairo suggests travel advisors obtain a new promotional toolkit of social media banners, website banners and email signatures to help encourage families to experience a ramped-up summer schedule of character activities and activations, along with special travel advisor incentives. For more information, visit www.KarismaTravelAgents.com and www.KarismaHotels.com.
Monday Apr 11, 2022
Monday Apr 11, 2022
Keith Baron, president and CEO of Abercrombie & Kent U.S.A., talks with James Shillinglaw of Insider Travel Report at last weeks’ A&K 100 Club event for top travel agency sellers of the luxury tour brand, the first such event to take place in more than three years because of the pandemic. Baron details A&K’s wide range of products, everything from luxury expedition cruises to private jet journeys to Tailor Made experiences, as well as what destinations are selling now in into 2023 for luxury travelers who are back now and eager to travel due to pent-up demand. For more information, visit www.abercrombiekent.com.
Friday Apr 08, 2022
Friday Apr 08, 2022
Leroy Browne, general manager of Sea Breeze Beach House, talks with Greg Shillinglaw of Insider Travel Report about the four-star, all-inclusive property on the southern coast of Barbados. Browne also shares his insider tips for travel advisors and the experiences available for guests outside the resort. For more information, visit www.sea-breeze.com.
Friday Apr 08, 2022
Friday Apr 08, 2022
John Pagett, president of Princess Cruises, talks with Olivia Liveng of Insider Travel Report about the changes and updates in the Princess family, including new ships, new executives, new Medallion Class experiences and a new Love Boat reality television show. For more information, visit www.princess.com.
Thursday Apr 07, 2022
Thursday Apr 07, 2022
Matt, a senior creative executive for Lucasfilm, talks with Jason Leppert of Insider Travel Report about how the design for Disney's Star Wars Galactic Starcruiser is different from any other Star Wars attraction. He also details how it follows more than the movies, but also the Star Wars novels and comics created to widen the backstory upon which it is all based. For more information, click on Star Wars Galactic Starcruiser.
Thursday Apr 07, 2022
Thursday Apr 07, 2022
Ellison “Tommy” Thompson, the newly appointed CEO of St. Kitts Tourism Authority, talks with Alan Fine of Insider Travel Report about the removal of the island's 24-hour "Vacation in Place" quarantine at an approved hotel under certain conditions, including an antigen test taken within 24 hours of travel. Thompson also talks about the increase in flights to St. Kitts, the new Sunset Hotel, and what to do on the island, from the relaxing to the adventurous. For more information, visit www.stkittstourism.kn.
Wednesday Apr 06, 2022
Wednesday Apr 06, 2022
Ann Chamberlin, vice president of sales for Emerald Cruises and Scenic Luxury Cruises, talks with James Shillinglaw of Insider Travel Report onboard the Emerald Sun river ship on the Danube about the Emerald brand, sister to Scenic’s luxury river and ocean discovery ships. Chamberlin details the attributes of the Emerald brand, a premium river ship company that just expanded by adding the first of two yachts. She also details why Emerald and Scenic so strongly supported last month’s ASTA Global River Cruise Expo in Budapest. For more information, visit www.emeraldcruises.com or www.scenicusa.com.
Wednesday Apr 06, 2022
Wednesday Apr 06, 2022
Paul Gauger, senior vice president of the Americas for VisitBritain, talks with Alan Fine of Insider Travel Report about how easy it is to travel to Britain now. With no testing requirements inbound (travelers still need to be aware of the rules to return to their own countries), and with mask wearing at the discretion of the traveler, all energy can again be focused on the visit and the experience, not the entry requirements. Gauger details VisitBritain’s new campaigns, including "Meanwhile in Britain” in partnership with British Airways. For more information, visit www.visitbritain.com.
Tuesday Apr 05, 2022
Tuesday Apr 05, 2022
Stephan Interthal, general manager of the Kempinski Hotel Corvinus Budapest, talks with James Shillinglaw about his five-star hotel located in the heart of Hungary’s capital city. Last month Kempinski Budapest played host to the ASTA Global River Cruise Expo, and Insider stayed once again at the property. Rosenthal tells us what has happened to the hotel during two years of pandemic and how he’s ready and open for business today. For more information, click on Kempinski Budapest.
Tuesday Apr 05, 2022
Tuesday Apr 05, 2022
Dame Judith Macgregor, interim chair of the British Tourist Authority, parent of VisitBritain, talks with James Shillinglaw of Insider Travel Report about the recent ExploreGB, which was held virtually last month, as well as the new marketing programs being developed by Visit Britain and the requirements to visit the destination today. For more information, visit www.visitbritain.com or www.visitbritain.org.
Monday Apr 04, 2022
Monday Apr 04, 2022
Wendy Anderson, executive creative director for live entertainment at Walt Disney World Resort, and Sarah Thatcher, creative director for interactive, talk with Jason Leppert of Insider Travel Report about how the immersive Star Wars Starcruiser resort came together as an extension to Galaxy's Edge at Disney's Hollywood Studios. The new hotel is built on the premise of guests being able to spend two days in the middle of a Star Wars story a. For more information, click on Star Wars Galactic Starcruiser.
Friday Apr 01, 2022
Friday Apr 01, 2022
Bob Lepisto, president of SeaDream Yacht Club, talks with James Shillinglaw of Insider Travel Report about how his luxury yacht cruise line has completely renovated the staterooms in its two small ships, SeaDream and SeaDream II, plus updated decking, soft goods and even added a double hot tub on the top. For more information, visit www.seadream.com.
Thursday Mar 31, 2022
Thursday Mar 31, 2022
Scott Sibella, president and CEO of Resorts World Las Vegas, talks with Alan Fine of Insider Travel Report, about his mega-resort on the strip, which has been open less than a year and is still the newest resort in Vegas. Sibella details the latest updates to the three hotels on the property, as well as their new theater, spa, direct tunnel to the conference center and more. For information, visit www.resortsworldlv.com.
Wednesday Mar 30, 2022
Wednesday Mar 30, 2022
Pam Hoffee, managing director of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report about her river cruise line’s support of ASTA’s successful Global River Cruise Expo in Budapest earlier this month. She also details the most recent updates to Avalon, including new itineraries, an extension of its active and adventure river cruises, and a brand new river ship coming out this spring. For more information, visit www.avalonwaterways.com.
Tuesday Mar 29, 2022
Tuesday Mar 29, 2022
Russell Miller, executive vice president of hotel operations at Atlantis-Paradise Island in the Bahamas, talks with David Cogswell of Insider Travel Report about what’s new at his mega-resort after two years of the pandemic, including revamped accommodations, new dining outlets and attractions, and even an upcoming new boutique property. For more information, visit www.atlantisbahamas.com.
Monday Mar 28, 2022
Monday Mar 28, 2022
Zsuzsa Szégner, director of international relations for Visit Hungary, talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Cruise Expo in Budapest about her country’s many attractions, themes for its tourism marketing campaign, how the war in Ukraine has affected the region and much more, including Hungary’s support for ASTA’s event. For more information, visit www.visithungary.com.
Friday Mar 25, 2022
Friday Mar 25, 2022
Bill Fletcher, senior director of consumer programs for Holland America Line, talks with Alan Fine of Insider Travel Report about why Holland America has an edge in Alaska, starting with its partnerships with the BBC, Food & Wine Magazine, and its 75 years of experience, dating back to before Alaska was a state. This longevity allows Holland America to get preferential treatment when it comes to giving its guests access to Denali Park and Glacier Bay. For more information, visit www.goHAL.com.
Friday Mar 25, 2022
Friday Mar 25, 2022
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report in Budapest about ASTA’s first Global River Cruise Expo, a highly successful event that the group just held on the Danube. The expo featured seven river cruise vessels that travel advisors could inspect; a major trade show with even more river cruise brands, destinations and tour operators; a general session and educational seminars. Best of all, it’s all going to be repeated next March 2 in Budapest in 2023. For more information, visit www.asta.org.
Thursday Mar 24, 2022
Thursday Mar 24, 2022
Mark Tamis, senior vice president of hotel operations for Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about Wonder of the Seas’ many dining options, some of the best entertainment at sea, accommodations, including a new Suite neighborhood, and much more. For more information, visit www.cruisingpoweror www.royalcaribbean.com.
Thursday Mar 24, 2022
Thursday Mar 24, 2022
Anne Harpold and Sharon Grant, top sellers of Holland America cruises and owners of Getaway Vaca of Grand Rapids, Mich., a Dream Vacation franchise, talk with Alan Fine of Insider Travel Report about how they decided to enter the travel business after they both completed careers as school principals, how they paid off their franchise fees on their first booking, and then added 11 independent contractors. For more information, visit Getaway Vaca on Facebook.
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
Matt Slippoy, general manager of the Thompson Central Park in New York, talks with James Shillinglaw of Insider Travel Report about his newly renovated upscale hotel, with more than 500 rooms, new (and existing) dining concepts, innovative accommodations and local experiences. This property was formerly the Parker Meridien. For more information, visit www.thompsoncentralpark.com.
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
Jay Schneider, chief product innovation officer at Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report about Royal Caribbean’s newest and biggest ship, Wonder of the Seas, and all the innovations and design improvements that have been made in the fifth Oasis class vessel, which can carry more than 6,900 guests. For more information, visit www.royalcaribbean.com or www.royalcaribbeangroup.com.
Tuesday Mar 22, 2022
Tuesday Mar 22, 2022
Fernando Delgado, Silversea's vice president-Ecuador, talks with Alan Fine of Insider Travel Report about exactly how Silver Origin, the cruise line's newest ship in the Galapagos, is able to offer a luxury expedition cruise that includes snorkeling, kayaking and hiking excursions and beginners classes. Delgado outlines the educational aspects of Silversea's voyages, especially how Sliversea invests in the people of the Galapagos. For more information, visit www.silversea.com.
Tuesday Mar 22, 2022
Tuesday Mar 22, 2022
Ruben Rodriguez, president-MSC Cruises U.S.A., talks with James Shillinglaw of Insider Travel Report about the planned introduction of MSC Meriviglia in April 23 in New York City. The ship will offer year-round cruises from the Brooklyn Cruise Terminal, sailing six- or 11-night itineraries to Canada, Bermuda, the Caribbean, and Ocean Cay MSC Marine Reserve, MSC’s private island. Rodriguez talks about this as well as MSC’s emergence from COVID and what lies ahead in terms of new ships and new routes. For more information, visit www.mscruisesusa.com.
Monday Mar 21, 2022
Monday Mar 21, 2022
Frank Marini, president and CEO of Railbookers Group (formerly Yankee Leisure Group), talks with James Shillinglaw of Insider Travel Report about why his company was just renamed to truly reflect the rail travel products it mostly sells. Marini also talks about the rise of rail travel and how Yankee evolved to focus on the rail tour category. For more information, visit www.railbookersgroup.com.
Friday Mar 18, 2022
Friday Mar 18, 2022
Jean-Luc Naret, executive director of The Set Collection, talks with James Shillinglaw of Insider Travel Report, about how his group of locally-inspired luxury hotels has grown from four to eight in just the first quarter of this year. The group now has three hotels in Europe, one in Israel, and four in China. The collection also is poised to expand even more under the direction of this veteran hotelier and former Michelin Guide executive. For more information, visit www.thesetcollection.com.
Friday Mar 18, 2022
Friday Mar 18, 2022
Alex Parakovnic, executive chef onboard the Scenic Eclipse, talks with James Shillinglaw of Insider Travel Report about all the incredible culinary choices his team provides to guests sailing on the luxury discovery yacht, even on a long Antarctica cruise. Scenic Eclipse features up to 10 restaurants serving a variety of cuisine, multiple bars and curated tasting menus. And it’s all overseen by Chef Alex. For more information, visit www.scenicusa.com.
Thursday Mar 17, 2022
Thursday Mar 17, 2022
James Shillinglaw of Insider Travel Report talks with Sarah Bomber, cruise director, and Beth Wilson Knight, assistant cruise director on Scenic Eclipse, the luxury discovery yacht that just completed its Antarctica season. On a small vessel geared to expedition cruises, it’s surprising to find a cruise team that delivers not just a full program of activities but also quality nightly entertainment—and it’s all part of the complete Scenic luxury experience. For more information, visit www.scenicusa.com.
Thursday Mar 17, 2022
Thursday Mar 17, 2022
Rosanne Zusman, chief commercial officer for CIE Tours, talks with James Shillinglaw of Insider Travel Report about the history of the Ireland-focused operator; how it’s survived through recessions, revolutions, wars and pandemics for the past 90 years; how the company has evolved to meet the demands of today’s global travelers; and how CIE works to help travel advisors better sell its vacation products. It’s all Ireland on this St. Patrick’s Day special interview. For more information, visit www.CIETours.com.
Wednesday Mar 16, 2022
Wednesday Mar 16, 2022
Miguel Sanz, director general of the Tourist Office of Spain (Turespana), talks with James Shillinglaw of Insider Travel Report about how Spain is emerging from the pandemic with a new tourism strategy aimed at attracting even more visitors from the U.S. Sanz details the latest entry requirements for the country, how Spain’s tourism has recovered so far, new air connectivity with the U.S., how much easier it is to get around the country using high-speed rail, and new luxury hotels popping up in Madrid and around the country. For more information, visit www.spain.info.
Wednesday Mar 16, 2022
Wednesday Mar 16, 2022
Gus Antorcha, president of Holland America LInes, talks with Alan Fine of Insider Travel Report about what sets his company apart, including new itineraries that allow U.S. guests to visit global destinations without ever taking an international flight. Antorcha also discusses Russia and the Ukraine and how Holland American is assisting its crew members in both locations. For more information, visit www.hollandamerica.com.
Wednesday Mar 16, 2022
Wednesday Mar 16, 2022
Tony Lumpkin, chief helicopter pilot, and Brandan Morris, chief submarine pilot, on Scenic Eclipse talk with James Shillinglaw of Insider Travel Report about the unique experiences they deliver to guests on an Antarctica cruise. No other expedition ship in Antarctica offers both helicopter flights and submarine adventures to the White Continent. For more information, visit www.scenicusa.com.
Tuesday Mar 15, 2022
Tuesday Mar 15, 2022
Jason Flesher, expedition operations director for Scenic, talks with James Shillinglaw of Insider Travel Report about the Scenic Eclipse discovery yacht cruise in Antarctica, how Scenic operates its expedition sailings, and what's to come for Scenic as it adds a second discovery yacht. For more information, visit www.scenicusa.com.
Tuesday Mar 15, 2022
Tuesday Mar 15, 2022
Vicki Freed, senior vice president of sales, trade support and service for Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about how to sell the new biggest ship in the world, which now includes a new suite neighborhood, a new southern cuisine restaurant and brand new entertainment. For information, visit www.cruisingpower.com or www.royalcaribbean.com.