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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Dec 23, 2022
Dec 23, 2022
8 min
Keith Sproule, executive director of Abercrombie & Kent Philanthropy, talks with Alan Fine of Insider Travel Report about how the luxury tour company's products support 56 projects in 26 countries, in Africa, Asia and Latin America. These products improve education, health, job creation and conservation in the areas visited. For more information, visit www.AbercrombieKent.com.
Dec 23, 2022
Dec 23, 2022
12 min
Sandrine Camia, deputy director at Monaco Government Tourist Authority, sits down with James Shillinglaw of Insider Travel Report to talk about why Monaco continues to be one of the prototypical luxury destinations, with famed luxury hotels, restaurants, museums and a royal family known throughout the world. This interview is part of our coverage of ILTM Cannes, held Dec. 4-7 in France. For more information, visit www.visitmonaco.com.
Dec 22, 2022
Dec 22, 2022
11 min
Elizabeth Crabill, CEO of CIE Tours andvice chair of the U.S. Tour Operators Association (USTOA) executive committee, talks with Alan Fine of Insider Travel Report about her company's 90th anniversary as a leader of tours to Ireland, Britain, Italy and Iceland; the “90 Shades of Green” travel advisor sweepstakes; recent commendations and CIE Tours' continued desire to be sustainable. For more information, visit www.CIETours.com.
Dec 22, 2022
Dec 22, 2022
7 min
Parveen Chander Kumar, executive vice president-sales and marketing for Taj Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about Taj’s growth and expansion plans, where it’s heading next, what makes for a Taj luxury experience India-style and more. This interview is part of our coverage of ILTM Cannes, held Dec. 4-7 in France. For more information, visit www.tajhotels.com.
Dec 21, 2022
Dec 21, 2022
11 min
Trapper Martin and Shane Smartt,owners of Trapper Martin, Shane Smartt & Associates, talk with Alan Fine of Insider Travel Report about winning the Bobbye Haupt Franchise of the Year Award at the annual Dream Vacations/CruiseOne conference on Norwegian Encore. Starting 11 years ago with CruiseOne, Martin explains how he started the franchise, braved COVID, moved to Dream Vacations, was joined by Smartt and became a leading seller by almost literally helping everyone. For more information, visit www.dreamvacationsfranchise.com and www.dreamvacations.com.
Dec 21, 2022
Dec 21, 2022
8 min
Julien Munoz, senior vice president-sales and marketing-EMEA for Radisson Hotel Group, talks with James Shillinglaw of Insider Travel Report, about how Radisson Collection, the growing group of luxury properties, is taking the industry by storm and giving the name “Radisson” a new meaning around the world. For more information, visit www.radissoncollection.com.
Dec 20, 2022
Dec 20, 2022
6 min
Daria Triolo, director of marketing and communications at Hotel Borgo San Felice, a Relais & Chateaux property, talks with James Shillinglaw of Insider Travel Report about this brilliant relatively new hotel that's housed in an medieval village in the Chianti region near Siena. Triolo details the accommodations, the dining and what guests can do at the property. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.borgosanfelice.it,
Dec 20, 2022
Dec 20, 2022
10 min
Sheelagh Wylie, Visit Britain's chief marketing officer for the Americas, gives Alan Fine of Insider Travel Report a look at undiscovered and unexpected Britain, including sailing a hot tub down the Thames River or surfing in Wales and Cornwall. Wylie also talks about new flights, big events, as well as Britain's exploding culinary scene and its "maker" economy, excelling at making gin, whiskey, wine and more. It's all part of a renewed Visit Britain campaign to "See Britain Differently." For more information, visit www.VisitBritain.com.
Dec 19, 2022
Dec 19, 2022
6 min
Daniel Hostettler, president and CEO of The Boca Raton in Florida, talks with James Shillinglaw of Insider Travel Report about what’s opened at the property since we visited this past spring, including a new hotel tower, new restaurants and other amenities. This is part of our report from ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.thebocaraton.com.
Dec 19, 2022
Dec 19, 2022
5 min
Michael Shapiro, cruise director of Atlas Ocean Voyages' World Traveller, talks with David Cogswell of Insider Travel Report about how the on-board experience of an Atlas expedition ship is entirely different from a megaship. For more information, visit www.AtlasOceanVoyages.com.
Dec 16, 2022
Dec 16, 2022
6 min
Tom Kiely, CEO of Visit West Hollywood, talks with James Shillinglaw of Insider Travel Report about West Hollywood’s new luxury hotels, new high-end dining options, great shopping and much more, which is turning the destination into a luxury hot spot. This is part of our series of interviews from ILTM Cannes, held Dec. 4-7 in Cannes, France. For more information, visit www.visitwesthollywood.com.
Dec 16, 2022
Dec 16, 2022
15 min
Ruben Rodriguez, president of MSC Cruises U.S.A., talks with Alan Fine of Insider Travel Report about the naming of MCS Seascape in Manhattan earlier this month, the importance of New York as a homeport, why the U.S. market is so important to MSC Cruises, the five ships that will be deployed in the U.S. and much more. For more information, visit www.MSCBook.com or www.MSCCruises.com.
Dec 15, 2022
Dec 15, 2022
10 min
Tanya Springer, vice president of sales for Atlas Ocean Voyages, talks with David Cogswell of Insider Travel Report about how the expedition cruise company is reaching, training and enabling travel advisors to relay the message about the new breed of expedition cruising to clients who have yet to discover one of the hottest trends in the travel industry. For more information visit www.AtlasOceanVoyages.com.
Dec 15, 2022
Dec 15, 2022
6 min
Josh Fluhr, newly appointed senior vice president and global managing director for Edition Hotels, talks with James Shillinglaw of Insider Travel Report about how his Marriott-owned luxury brand has expanded dramatically in the last few years and where it's heading next. Fluhr details the attributes of the Edition brand and how travel advisors should be selling it. For more information, visit www.editionhotels.com.
Dec 14, 2022
Dec 14, 2022
6 min
Jean-Marie Le Gall, general manager of Fouquet’s Paris talks with James Shillinglaw of Insdier Travel Report about the last luxury hotel to still be owned by a French family in Paris. Le Gall provides an update on the property, including the latest in accommodations, dining and more, but he also gives us a small preview of Fouquet’s New York, the U.S. outpost of Barriere Group. This is part of our coverage of ILTM Cannes, held earlier this month. For more information, visit www.hotelsbarriere.com.
Dec 14, 2022
Dec 14, 2022
11 min
James Rodriguez, president and CEO of Atlas Ocean Voyages, talks with Insider Travel Report’s David Cogswell about the birth of Atlas Ocean Voyages in 2019, and the company's second coming in 2022 in a different market niche, reborn as an upper-premium yacht-style adventure cruise product. For more information visit www.AtlasOceanVoyages.com.
Dec 13, 2022
Dec 13, 2022
6 min
Charles Richez, general manager of Hotel Barrière Le Majestic in Cannes and area general manager of Hôtel Barrière Le Gray d'Albion Cannes, Les Neiges Courchevel and Le Carl Gustaf St. Barth. Le Majestic is the property that plays host to the Cannes Film Festival every year in May as well as the ILTM Cannes in December. But Richez also oversees Barrière hotels in St. Barth and on the slopes of Courchevel. For more information, visit www.hotelsbarriere.com.
Dec 13, 2022
Dec 13, 2022
9 min
Dec 12, 2022
Dec 12, 2022
7 min
Michael Ungerer, CEO of Explora Journeys, talks with James Shillinglaw of Insider Travel Report about how his new luxury lifestyle startup cruise line is progressing to its projected launch in July 2023. Ungerer talks about why Explora delayed the debut of Explora I for two months, what itineraries are being planned for the ship, the range of dining options, what the entertainment will be onboard and much more. This is the first video interview from our extensive coverage of ITLM Cannes, which took place Dec 5-8. For more information, visit www.explorajourneys.com.
Dec 12, 2022
Dec 12, 2022
24 min
Aref Sayegh, general manager of the Grand Hotel Cancun by Kempinski, talks with Alan Fine of Insider Travel Report about the former Ritz-Carlton property that is now part of the Kempinski collection. For more information, email aref.sayegh@kempinski.com or visit www.Kempinski.com.
Dec 9, 2022
Dec 9, 2022
4 min
Alisson Andrade, advisor to Embratur, Brazil's marketing company, talks with James Shillinglaw of Insider Travel Report about new visitation protocols, new flights and new tourism campaigns for his country, including "Fish in Brazil and be hooked." For more information, visit www.visitbrasil.com.
Dec 9, 2022
Dec 9, 2022
8 min
Andrea Grisdale, CEO and founder of Italy specialist IC Bellagio talks with James Shillinglaw of Insider Travel Report about why she joined the World Travel & Tourism Council, which used to be a group for only the largest travel companies; what she thought about last week’s WTTC Global Summit; and the value of the WTTC and its annual event to her destination management company. For more information, visit www.icbellagio.com or www.wttc.org.
Dec 8, 2022
Dec 8, 2022
11 min
Mike Anderson, co-CEO of host agency Avoya Travel, talks with Dawn Barclay of Insider Travel Report about the group's new technology enhancements unveiled at its 2022 conference aboard Celebrity Beyond. Avoya has long been considered at the cutting edge of technology, dating back to its Live Leads program, so it’s latest innovations show just how it kept developing software and hardware even during the pandemic. For more information, visit www.avoyatravel.com.
Dec 8, 2022
Dec 8, 2022
9 min
Clayton Reid, CEO of MMGY Global, talks with James Shillinglaw at last week’s World Travel & Tourism Council Global Summit in Riyadh, Saudi Arabia, about how his marketing and strategic planning firm sees travel recovering from the pandemic and forging ahead despite the threats of inflation, recession and war. Reid, who served on one of the panels at the WTTC Global Summit, provides an optimistic view of the travel industry’s prospects. For more information, visit www.mmgyglobal.com and www.wttc.org.
Dec 7, 2022
Dec 7, 2022
4 min
Kristy Angellotti, North American head of trade relations for South African Tourism, talks with Alan Fine of Insider Travel Report about what's new in South Africa, including new flights, destination highlights, resources available for travel advisors, and her new role with the organization. For more information, visit www.SouthAfrica.net.
Dec 7, 2022
Dec 7, 2022
19 min
Matthew Upchurch, chairman and CEO of luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about last week’s World Travel & Tourism Council Global Summit in Riyadh, Saudi Arabia, the first time WTTC has held the event in that country. Upchurch details why WTTC is such an essential organization, why he joined in the first place, and why he is playing an active role in the group. Upchurch also gives us his impressions of Saudi Arabia as it reopens to the world of travel and tourism. For more information, visit www.virtuoso.com and www.wttc.org.
Dec 6, 2022
Dec 6, 2022
12 min
Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report about this year's USTOA economic impact survey, which revealed a number of things, including the realistic non-sugar-coated figures of a travel resurgence and the surprise emergence of the Middle East as a top destination. Dale also explains to naysayers why spending carbon to attend a sustainability conference is not a misuse of resources. For more information, visit www.ustoa.com.
Dec 6, 2022
Dec 6, 2022
12 min
Arnold Donald, chair of the World Travel & Tourism Council (WTTC) and former Carnival Corp. CEO, talks with James Shillinglaw of Insider Travel Report about last week's WTTC Global Summit in Riyadh, Saudi Arabia. Donald reveals why WTTC selected Saudi Arabia, what was accomplished at the meeting, the largest ever Global Summit, and offers his own impressions of Saudi Arabia as it opens up to travel and tourism. For more information, visit www.wttc.org.
Dec 5, 2022
Dec 5, 2022
8 min
Alexandra Hansen, a polar historian, anthropologist member of the expedition team on Silversea's new Silver Endeavour, talks with James Shillinglaw about the scenery, wildlife and history of Antarctica, infusing her infectious enthusiasm for a region of the world that many aspire to visit but few people really know. Get your clients excited by hearing Hansen describe the wonders of an Antarctica adventure. For more information, visit www.silversea.com.
Dec 5, 2022
Dec 5, 2022
18 min
Paul Hobson, president of Sahara Las Vegas, talks with James Shillinglaw of Insider Travel Report about how the famed resort, one of the last original properties on the Strip, is marking seven decades of offering great accommodations, dining, casino gaming and much more to guests seeking a true Las Vegas experience. For more information, visit www.saharalasvegas.com.
Dec 2, 2022
Dec 2, 2022
9 min
Marieke Egan, expedition leader on the new Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about how Silversea delivers the consummate expedition experience at every stop during the ship’s Antarctica sailings, from Zodiac landings to see penguins and seals to whale watching to iceberg hunting and much more. For more information, visit www.silversea.com.
Dec 2, 2022
Dec 2, 2022
8 min
Lisa Paul, senior vice president of Spyscape NYC, talks with Taya Collins of Insider Travel Report about this innovative museum and attraction in midtown Manhattan that showcases extraordinary gadgets for espionage, from Enigma machines to a U2 spy plane camera to Edward Snowden's telepresence robot and micro-bugging devices. Visitors can also get rated for just how good a spy they are as they explore the highly interactive museum. For more information, visit www.spyscape.com.
Dec 1, 2022
Dec 1, 2022
8 min
Drew Daly, senior vice president and general manager of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about how Cruises, Inc. travel advisors in most cases are now hosted by Dream Vacations and CruiseOne advisors looking to grow their businesses. Daly also details new programs and tools for advisors that were revealed at the Dream Vacations and CruiseOne national conference. For more information, visit www.DreamVacationsFranchise.com.
Dec 1, 2022
Dec 1, 2022
15 min
Felicity Aston, godmother of Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about what she likes about Silversea’s newest luxury expedition ship. More importantly Aston details why her experience as a Polar explorer (she skied to the South Pole) relates so well to a ship that will be focused on Polar cruises. For more information, visit www.silversea.com.
Nov 30, 2022
Nov 30, 2022
23 min
Conrad Combrink, Silversea's senior vice president of expeditions, turnaround operations and destination management, talks with James Shillinglaw of Insider Travel Report on the newly christened Silver Endeavour in Antarctica about how the ship will fundamentally change Silversea’s expedition itineraries and experiences for guests. For more information, visit www.silversea.com.
Nov 30, 2022
Nov 30, 2022
13 min
Debbie Fiorino, chief operating officer for World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about "Forward," this year's national conference, the successful dissolution of Cruis Inc., the growth of Dream Vacations and CruiseOne, along with new travel advisor promotions, programs and technology. For more information, visit www.DreamVacationsFranchise.com.
Nov 29, 2022
Nov 29, 2022
9 min
Captain Niklas Peterstam, master of the Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about his year-old, newly revamped luxury expedition, what capabilities it brings to the table for Silversea, and what accommodations and amenities guests will find when they they do a polar cruise on the vessel. For more information, visit www.silversea.com.
Nov 29, 2022
Nov 29, 2022
15 min
Brad Tolkin. co-CEO and chairman of World Travel Holdings (WTH), parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the future of travel, current bookings, how the recession may affect pricing, but not demand, how his company sacrificed to stay afloat, and how much the industry needs travel advisors. For more information, visit www.DreamVacationsFranchise.com.
Nov 28, 2022
Nov 28, 2022
16 min
Barbara Muckermann, chief commercial officer for Silversea Cruises, talks with James Shillinglaw about Silver Endeavour , which was just christened in Antarctica this month. Muckermann details how the new luxury ship, which was acquired earlier this year from the assets of the former Crystal Cruises, provides Silversea with a true polar ship and gives the line more flexibility in developing itineraries. She also talks about the upcoming Silver Nova and Silver Ray as Silversea continues its rapid growth. For more information, visit www.silversea.com.
Nov 28, 2022
Nov 28, 2022
9 min
Tina Bradley, owner of Wish You Were Here Vacations LLC in Florida, a leading Avoya independent agency, talks with Dawn Barclay of Insider Travel Report about the programs that have helped her business skyrocket since joining the host agency in 2015. For more information, visit www.avoyatravelnetwork.com.
Nov 25, 2022
Nov 25, 2022
10 min
Steve Hirshan, senior vice president of sales for Avoya Travel, talks with Dawn Barclay of Insider Travel Report about new sales and marketing initiatives being launched by the host agency network in 2023 and beyond. Those new initiatives are focused on expanding Avoya's sales base well beyond cruises into tours and all-inclusive resorts. For more information, call 800-396-8507 or visit www.avoyatravel.com.
Nov 24, 2022
Nov 24, 2022
8 min
Manya duHoffmann, vice president of sales and marketing for Triumph Hotels, gives James Shillinglaw of Insider Travel Report a tour of The Evelyn, a hotel that dates from 1905 but has been completely renovated with more to come. This boutique property also is located in the fashionable NoMad neighborhood, full of trendy restaurants, bars and entertainment. For more information, visit www.theevelyn.com or www.triumphhotels.com.
Nov 23, 2022
Nov 23, 2022
24 min
Jeff Anderson, co-CEO of Avoya Travel Network, talks with Dawn Barclay of Insider Travel Report at the host agency's 2022 conference aboard the Celebrity Beyond about how Avoya turned lemons into lemonade during COVID. Anderson details the host agency's "super-exhilarating" growth momentum, new programs being launched, and why Avoya selected Travel Leaders Network after it was forced to find another agency group after the American Express Retail Network dissolved. For more information, call 800-396-8507 or visit www.avoyatravel.com.
Nov 23, 2022
Nov 23, 2022
11 min
David Manning, president and CEO of Xstream Travel of Allen, Texas, talks with Dawn Barclay of Insider Travel Report during American Marketing Group's Travel Market 2022 about how TRAVELSAVERS eased his transition from the wrestling world to the travel world. Manny details the consortium's programs that have skyrocketed his agency to success. For more information, visit www.xstreamtravel.com or www.travelsavers.com.
Nov 22, 2022
Nov 22, 2022
6 min
Anthony Stice, vice president of dining and beverage operations on the new Rotterdam, talks with Alan Fine of Insider Travel Report about the 150th anniversary of the original Rotterdam crossing from the Netherlands to New York City. On the recent recreation of that crossing, Slice hosted Throwback Happy Hours, where the drinks were priced as they were 150 years ago at 25 and 50 cents. This will happen again on the New York to Rotterdam crossing set for April 4, 2023. For more information, visit www.hollandamerica.com.
Nov 22, 2022
Nov 22, 2022
11 min
Kyle Stewart, director of Scott and Thomas Personalized Travel in Pittsburgh, Pa., talks with Dawn Barclay of Insider Travel Report during American Marketing Group's Travel Market 2022 about why he chose to affiliate with NEST and which programs led him to become one of NEST's rising stars. Stewart also reveals how he turned his own child into a world traveler and discusses how he uses supplier promotions to pique potential clients' interest. For more information, visit www.scottandthomas.com.
Nov 21, 2022
Nov 21, 2022
15 min
Filippos Venetopoulos, CEO of Variety Cruises, talks with James Shillinglaw of Insider Travel Report about a new marketing campaign championing his small ship cruising company’s sustainable practices wherever it operates. Venetopoulos also reveals Variety’s plans to expand well beyond its Greek routes to the exotic islands of Tahiti this coming January. For more information, visit www.varietycruises.com.
Nov 21, 2022
Nov 21, 2022
4 min
Rudi Sodamin, master chef of Holland America Line, talks with Alan Fine of Insider Travel Report about the historic 150th anniversary crossing of the Rotterdam, commemorating the first Rotterdam ship's crossing from its namesake city in the Netherlands to New York City. As part of the celebration, Sodamin uncovered Holland America menus dating back more than 100 years, and from them, recreated both the look and taste of the recipes that were almost lost to posterity. The master chef invites guests to sample these historic dishes on the reverse crossing, from New York to Rotterdam, scheduled for April 4, 2023. For more information, visit www.hollandamerica.com.
Nov 18, 2022
Nov 18, 2022
9 min
Bill Zucker, vice president of public relations for Holland America Line, talks with Alan Fine of Insider Travel Report about the 150th anniversary of the original Rotterdam crossing from Rotterdam, Netherlands to New York City. It's a time when the legendary cruise line is reflecting on the legacy of bringing one out of every 10 immigrants to the U.S., and also to celebrate a partnership between Holland America with the Statue of Liberty and Ellis Island Foundation. New York City even issued a proclamation declaring Holland America Line Appreciation Day in Manhattan. For more information, visit www.hollandamerica.com.
Nov 18, 2022
Nov 18, 2022
10 min
Anne Scully, a famed luxury travel advisor and partner in Embark Beyond, talks with James Shillinglaw of Insider Travel Report about why she decided to join her out-the-box luxury host agency as a partner overseeing travel advisor development. Scully also talks about Embark’s very first conference at Baha Mar in the Bahamas, which proved to be a very different kind of event compared with more traditional host agency conferences. For more information, visit www.embarkbeyond.com.