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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
3 hours ago
3 hours ago
Peter Greenberg, travel editor for CBS News among other travel-related ventures, talks with James Shillinglaw of Insider Travel Report, about his new “Hidden Uganda” travel documentary, which premiers this weekend on many PBS stations across the country. Part of a series of TV programs exploring new and off-the-beaten-track destinations, “Hidden Uganda” provides a look at the culture, the food, the wildlife and natural attractions of this African country in a way only Greenberg can deliver. For more information, visit www.petergreenberg.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
4 hours ago
4 hours ago
Jill Wheelan, brand ambassador for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the new Love by Britto restaurant on Sun Princess and Star Princess. Wheelan, the actress who played Vicki Stubing, the daughter of Captain Merrill Stubing, on “The Love Boat” TV series, set on a Princess ship, was at last week’s Princess event, a pop-up Love by Britto restaurant on New York’s Chelsea Pier. She gives her take on the new restaurant and a lot more about the new generation of Princess ships. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
2 days ago
2 days ago
David Neeleman, CEO and founder of Breeze Airways, talks with James Shillinglaw of Insider Travel Report, about how his domestic point-to-point airline is now profitable after three years and despite the pandemic. Neeleman, who founded three successful airlines and revived a third during his career, also offers his thoughts on the future of the airline business as it consolidates and divides into different kinds of carriers. For more information, visit www.flybreeze.com.
3 days ago
3 days ago
Robert Welsh, owner Small Car Big City in London, talks with James Shillinglaw about his classic Mini Cooper tours of London. On a VisitBritain tour operator fam, Welsh showcased the multiple tour programs focused on film locations throughout the city. In our case, we toured Paddington to visit locations for the “Paddington” movies, drawing attention to ourselves with our Mini Cooper vehicles. For more information, visit https://smallcarbigcity.com.
3 days ago
3 days ago
Master chef Rudi Sodamin and renowned artist Romero Britto talk with James Shillinglaw of Insider Travel Report about their signature restaurant aboard Sun Princess (and soon Star Princess). Sodamin and Romero combined to create a dining experience that would meet the demands of couples in love everywhere. And last week they launched a three-day pop-up Love By Britto in New York’s Chelsea Pier to showcase their creation. For more information, visit www.princess.com.
4 days ago
4 days ago
Vicky Miller, the new CEO of VisitScotland, talks with James Shillinglaw of Insider Travel Report about the latest visitor numbers and the tourism campaigns the country has in the U.S. She details the many attractions Scotland has, highlighting the connections to film and TV series that help promote the country, and how Scotland has focused on sustainable tourism. For more information, visit www.visitscotland.com.
4 days ago
4 days ago
David Toso, a guide and investor in Top Tasting Tours in London, takes James Shillinglaw of Insider Travel Report on a walking tour of London featuring the famed hotel where the Rolling Stones stayed before their concerts, a stroll past the Royal Albert Hall and through Kensington, and afternoon tea at the Orangery in the park. For more information, visit www.toptastingtours.com.
5 days ago
5 days ago
Walaa Badour, cruise director, Egyptologist and tour director on AmaLilia, talks with Alan Fine of Insider Travel Report about AmaWaterways' Nile River itineraries. Badour describes the full 12-day itinerary, including stops in Cairo, Luxor, Aswan and Abu Simbel, featuring guided tours of historic sites, museum visits, cultural experiences and Nile River cruising. Badour also explains AmaWaterways' approach to accessibility, service, exclusive excursions and the Egyptian government's safety measures for travelers. For more information, visit www.amawaterways.com.
5 days ago
5 days ago
John Lovell, president of Travel Leaders Network (TLN), talks with James Shillinglaw of Insider Travel Report at TLN’s annual media briefing about his network’s record sales in 2024 and why this is still the Golden Age for travel advisors. Lovell details what’s been selling on land and at sea for TLN’s agencies and why the future looks bright for their business, with help from TLN’s Agent Profiler lead generation tool, Agent Universe intranet, SNAP booking tool, Cruise Complete and more. For more information, visit www.travelleadersnetwork.com or www.travelleaders.com.
Thursday Feb 13, 2025
Thursday Feb 13, 2025
Tom Marchant, co-founder of London-based Black Tomato, talks with James Shillinglaw of Insider Travel Report about his luxury travel company offering bespoke experiences around the world. To celebrate 20 years in business, Black Tomato just launched a new product line, The Pursuit of Feeling, based on five emotional pillars and featuring 100 curated experiences. It’s featuring a new podcast and The Feelings Engine, where travelers play with new AI-powered tool to plan their next trip. For more information, visit www.blacktomato.com.
Thursday Feb 13, 2025
Thursday Feb 13, 2025
Walaa Badour, cruise director, Egyptologist and tour director on AmaLilia, talks with Alan Fine of Insider Travel Report about AmaWaterways' Nile River ships, AmaDahlia and AmaLilia. Badnour describes the accommodations, dining, entertainment and amenities on board, including a gym, spa and specialty restaurant. Badour also highlights the accessibility on the ships, themed parties, cultural performances and the Egyptian government's extensive safety measures. This is the first of a two-part interview. For more information, visit www.amawaterways.com.
Wednesday Feb 12, 2025
Wednesday Feb 12, 2025
Patricia Yates, CEO of Visit Britain, talks with James Shillinglaw of Insider Travel Report at a unique location, Hampton Court Palace, one that certainly has served as a location for many a movie. Indeed, Yates reveals details of her country’s new Starring Britain campaign using familiar movies to promote the destination. For more information, visit www.visitbritain.com.
Wednesday Feb 12, 2025
Wednesday Feb 12, 2025
James Shillinglaw of Insider Travel Report talks with the owners of Dear Strangers, a new mixology bar and restaurant on West 4th Street in Manhattan. Three experienced bartenders—Ivan Papic, Ivan Radulovic and Bratislav Glisic, all originally from Serbia—now co-own this lounge, which also offers some great savory and sweet food to go with innovative drinks. It’s a great place to recommend to your clients exploring Greenwich Village. For more information, visit https://dearstrangersnyc.com.
Wednesday Feb 12, 2025
Wednesday Feb 12, 2025
In this insightful interview, Willie Fernandez, chief marketing officer of Rental Escapes, sits down with James Shillinglaw of Insider Travel Report to discuss the world of luxury villa rentals. Fernandez shares his expertise on the growing demand for high-end, private villas, offering travelers an unmatched combination of space, privacy and personalized service. He also dives into the unique benefits of booking a villa through Rental Escapes, including tailored experiences, concierge services and handpicked properties in some of the world’s most sought-after destinations. For more information, visit www.rentalescapes.com.
Tuesday Feb 11, 2025
Tuesday Feb 11, 2025
Heather Bowen, owner of Polka Dots and Wishes Travel, talks with James Shillinglaw of Insider Travel Report on Valiant Lady about how she’s found success selling Virgin Voyages. Bowen, a top 10 selling travel advisor for the cruise line, focuses on the adults-only brand’s top dining, entertainment and Virgin vibe to convince travelers that Virgin is the only way to go. For more information, visit www.firstmates.com.
Tuesday Feb 11, 2025
Tuesday Feb 11, 2025
Manuela Fahringer, general manager of the Zemi Miches All-Inclusive, Curio Collection in the Dominican Republic, talks with James Shillinglaw of Insider Travel Report about her new resort in an increasingly popular region of this Caribbean paradise. Fahringer details the accommodations, the dining and the activities available at this luxury property, which is designed for families, couples and solo travelers. For more information, visit www.hilton.com/en/hotels/pujmiqq-zemi-miches-all-inclusive-resort.
Tuesday Feb 11, 2025
Tuesday Feb 11, 2025
Joshua Harrell, chief revenue officer of WorldVia, talks with James Shillinglaw of Insider Travel Report about his new book, “Travel Marketeering: A Complete Guide to Starting (or Refreshing) Your Travel Agency,: Harrell talks about his business background and why he was inspired to write the book, which is aimed at helping entrepreneurial agency owners or those new to the business. “Travel Marketeering” is a soup-to-nuts guide to starting, operating and marketing travel, an essential guide to finding success in the agency business. For more information, visit Harrell’s agency website at www.worldvia.com or buy the book on Amazon or Barnes & Noble.
Monday Feb 10, 2025
Monday Feb 10, 2025
Robert Huss, owner of Getaway Guys, part of KBI Travel, talks with James Shillinglaw of Insider Travel Report on Valiant Lady about why he decided to focus on selling Virgin Voyages. Huss, one of the top 10 travel advisors selling Virgin Voyages, explains how he’s found success selling this exclusively all-adult brand, from the dining to the entertainment to the Virgin vibe. For more information, visit www.firstmates.com.
Sunday Feb 09, 2025
Sunday Feb 09, 2025
Bridget Flowers, owner of Travel Dreams, talks with James Shillinglaw of Insider Travel Report during Virgin Voyages special sailing aboard Valiant Lady for its top 100 selling travel advisors. Flowers, who is one of the top most successful advisors selling the adults-only cruise, tells us why she focuses on and how she’s profited in selling Virgin Voyages. For more information, visit www.firstmates.com.
Sunday Feb 09, 2025
Sunday Feb 09, 2025
Francesco Contini, executive vice president-sales and marketing for Antarctica21, talks with James Shillinglaw of Insider Travel Report about his Chilean-based cruise line, which pioneeredair-cruise expeditions in Antarctica. The three-ship luxury line prides itself on knowing the unique geography, natural history, wildlife and ecology of the White Continent. For more information, visit www.antarctica21.com.
Friday Feb 07, 2025
Friday Feb 07, 2025
Kenton Jones, general manager of Tryall Golf & Beach Club in Jamaica, talks with James Shillinglaw of Insider Travel Report about his famed all-villa property featuring one of the top golf courses on the island. Jones details the history, the accommodations, the dining and much more in this comprehensive interview exploring one of Jamaica’s top resorts. For more information, visit https://tryallclub.com.
Friday Feb 07, 2025
Friday Feb 07, 2025
Olivier Chavy, CEO of The Lux Collective, talks with James Shillinglaw of Insider Travel Report about his eclectic collection of luxury resorts in Mauritius, Maldives and China, with upcoming properties in Vietnam and the UAE. The veteran hotelier, who is headquarter in Mauritius, talks about his plans to grow, expand and open additional Lux Resorts & Hotels, SALT Resorts, Tamassa Resorts and Socio in more countries across the region. For more information, visit www.theluxecollective.com.
Wednesday Feb 05, 2025
Wednesday Feb 05, 2025
Riccardo Bortoloti, general manager of Grand Hotel Bristol, part of R Collection Hotels, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury show last December about his family-owned hotel group in Italy. Bortoloti describes his own hotel in Rapallo, but also showcases other R Collection properties on Lake Como, the Italian alps near Mont Blanc, and other upscale destinations. For more information, visit www.rcollectionhotels.it/en/index.
Wednesday Feb 05, 2025
Wednesday Feb 05, 2025
Morris Chia, founder and CEO of Trevello Travel Group, talks with James Shillinglaw of Insider Travel Report about how his Canadian host travel agency is expanding into the U.S. with its purchase of Gifted Travel Network (GTN). He also tells us what role Andy Stuart, former CEO of Norwegian Cruise Line, will play as co-chairman and co-founder of Trevello as it seeks to grow the agency here. For more information, visit www.trevello.com or www.giftedtravelnetwork.com.
Tuesday Feb 04, 2025
Tuesday Feb 04, 2025
George Cohen, managing director of the Saxon Hotel, Villas and Spa, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury travel show last December. Cohen describes his quintessential luxury hotel located in Johannesburg, with great rooms and suites, fine dining and a true South African experience. For more information, visit www.saxon.co.za
Tuesday Feb 04, 2025
Tuesday Feb 04, 2025
Jaclyn Leibl-Cote, president and CEO of Collette, talks with James Shillinglaw of Insider Travel Report about how her tour company has evolved since she became CEO two years ago. Leibl-Cote details what destinations Collette goes to today and what tour products it offers in the premium market, including two countries she just got back from, Kenya and Tanzania. She also talks about how Collette supports the travel advisor community with multiple initiatives. For more information, visit www.gocollette.com.
Monday Feb 03, 2025
Monday Feb 03, 2025
Marilyn Conroy, executive vice president-sales and marketing, for Riviera Travel talks with James Shillinglaw of Insider Travel Report about her company’s recent name change (from Riviera River Cruises) She also provides details on improvements in Riviera’s fleet, new longer itineraries, and new ways Riviera is working to support travel advisors. For more information, visit www.rivierarivercruises.com.
Monday Feb 03, 2025
Monday Feb 03, 2025
Gerhard Struger, general manager of the Fairmont Golden Prague, talks with James Shillinglaw of Insider Travel Report, at last December’s ILTM Cannes luxury show about his hotel, one of the newest in the Czech capital. Struger gives us details on the hotel, the accommodations, dining and great location in the heart of Prague. For more information, visit www.goldenpraguehotel.com.
Sunday Feb 02, 2025
Sunday Feb 02, 2025
Margaux Deygat, senior sales manager of The Ritz Paris talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes travel show in December. Deygat details the changes and the charm at this famed hotel and how you should sell the luxury property today. For more information www.ritzparis.com.
Sunday Feb 02, 2025
Sunday Feb 02, 2025
Alain Bullo, general manager of the Londra Palace in Venice, Italy, talks with Michaela Guzy of Insider Travel Report about the extensive renovations to the ground floor, the hotel's commitment to sustainability, and efforts to preserve Venetian craftsmanship through the Place of Wonders initiative. Bullo also discusses over-tourism in Venice, upcoming events and future renovation plans. For more information, visit www.londrapalace.com.
Friday Jan 31, 2025
Friday Jan 31, 2025
Jill Fox, vice president of sales and marketing for The Pierre, talks with James Shillinglaw of Insider Travel Report, about how the famed New York hotel keeps its appeal for upper-crust guests. Now with a completely new management team, including a new general manager and Fox herself, the hotel continues to feature lavish rooms and suites, sumptuous public rooms and lounges, and an innovative restaurant serving breakfast, lunch and dinner. For more information, visit www.thepierreny.com.
Friday Jan 31, 2025
Friday Jan 31, 2025
Jeff Morris, chief marketing officer for the West Hollywood Travel + Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about why his destination is perfect for the upscale marketing. From top boutique hotels to eclectic shopping and fabulous dining, West Hollywood remains one of the most fashionable places for luxury travelers. For more information, visit www.visitwesthollywood.com
Wednesday Jan 29, 2025
Wednesday Jan 29, 2025
Gaetano de Cola, regional sales manager of the Hotel Savoy, a Rocco Forte property in Florence, Italy, talks with Angela Hughes of Insider Travel Report about the hotel's history, prime location, recent renovations and the Ferragamo family's influence on its design. He also highlights hospitality trends in Florence, luxury accommodations for families, and the hotel's dining, wellness and expansion plans. For more information, visit www.roccofortehotels.com.
Wednesday Jan 29, 2025
Wednesday Jan 29, 2025
Ana Henriques, general manager of the soon-to-open Nekajui, a Ritz-Carlton Reserve in Costa Rica, talks with James Shillinglaw of Insider Travel Report about her new luxury property located deep within the protected land of Peninsula Papagayo. Henriques says the resort will feature exclusive accommodations facing ethereal views of Bahia Huevos and the Pacific Ocean, sophisticated dining experiences showcasing modern Peruvian cuisine, and locally influenced spa and wellness center. For more information, click on www.ritzcarlton.com.
Tuesday Jan 28, 2025
Tuesday Jan 28, 2025
Dezy Setiwati, hotel manager for Mandapa Ritz-Carlton Reserve, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her new Bali resort located in the heart of Ubud. Mandapa is an indigenous Balinese village, providing a sensory journey to wellness and nature, with 35 suites and 25 private pool villas, four unique dining concepts. For more information, visit www.ritzcarlton.com.
Tuesday Jan 28, 2025
Tuesday Jan 28, 2025
John Diorio, vice president of sales-North America for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report aboard Valiant Lady on a cruise with 100 advisors who are top-sellers of the cruise line. Diorio details how to sell Virgin Voyages as the only premium line that caters to adults only, features a variety of great cuisine and innovative entertainment. For more information, visit www.firstmates.com or www.virginvoyages.com.
Monday Jan 27, 2025
Monday Jan 27, 2025
Sara Maestrelli, owner of Collezione Em, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her family-owned company’s newest hotels. At ILTM Cannes in 2023, Maestrelli introduced us to Violino D’Oro, her family’s luxury hotel in Venice. This year she provides us details about Villa Roma Imperial and Pension America in Forte dei Marmi on the Tuscan coast. For more information, visit https://collezioneem.com.
Monday Jan 27, 2025
Monday Jan 27, 2025
Nirmal Saverimuttu, CEO of Virgin Voyages, talks with James Shillinglaw of Insider Travel Report aboard Valiant Lady during a cruise with 100 top-selling travel advisors. Saverimuttu says 2024 was a year when everything seemed to come together for Virgin Voyages as it improved its product. With the impending arrival later this year of the company’s fourth ship, Brilliant Lady, he’s predicting another banner year for the thoroughly innovative cruise line. For more information, visit www.firstmates.com or www.virginvoyages.com.
Sunday Jan 26, 2025
Sunday Jan 26, 2025
Mark Nolan, managing director of Dromoland, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury Irish Castle, what’s new and what’s to come. But the biggest news is from Nolan himself, who tells he’s now retiring after more than 36 years on the job. Nolan takes stock of his hotel career, which was spent almost entirely at the castle. For more information, visit www.dromoland.ie.
Thursday Jan 23, 2025
Thursday Jan 23, 2025
Sébastien Legrand, director of sales and marketing for The Ritz Paris, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about what’s new at one of the most famous hotels in the world. After being completely renovated in 2016, The Ritz reopened with new rooms and suites, updated restaurants and bars. The hotel has continued to add new features and services that you can sell to your luxury clients. For more information, visit www.ritzparis.com.
Wednesday Jan 22, 2025
Wednesday Jan 22, 2025
Brandon McCurley, managing director of the Parker Palm Springs, talks with James Shillinglaw of Insider Travel Report at last month's ILTM Cannes luxury show about his uber popular luxury resort that remains a retreat for the rich and famous. McCurley reveals the history, room and suite categories, and dining options available at this historic property. For more information, visit www.parkerpalmsprings.com.
Tuesday Jan 21, 2025
Tuesday Jan 21, 2025
Katie Thompson, senior vice president of marketing at Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the rebranding of Abercrombie & Kent, whose holding company A&K Group now includes Sanctuary Retreats and Crystal Cruises, in addition to a full range of tours, trips and experiences around the globe. Thompson explains why new logo and imagery reflects that combination. For more information, visit www.abercrombiekent.com.
Monday Jan 20, 2025
Monday Jan 20, 2025
Lauren Alba, vice president-global marketing & communications for The Leading Hotels of the World (LHW), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about what properties the group is adding to its collection. Alba also details all the new programs LHW has developed to support its luxury hotel partners and the travel advisors who sell them. For more information, visit www.lhw.com.
Sunday Jan 19, 2025
Sunday Jan 19, 2025
Lindsey Ueberroth, chief executive officer for Preferred Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Ueberroth details the growth of her Preferred Hotels & Resorts hotel collection, including the newest luxury hotels added to the group. She also describes new sustainable programs and much more. For more information, visit www.preferredhotels.com.
Thursday Jan 16, 2025
Thursday Jan 16, 2025
Misty Belles, senior vice president of communications for Virtuoso, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about Virtuoso’s latest surveys of the luxury market. Where are luxury travelers going, what kind of experience are they looking for, and how travel advisors are selling are all covered in this comprehensive view of the luxury market. For more information, visit www.virtuoso.com.
Wednesday Jan 15, 2025
Wednesday Jan 15, 2025
J.D. O'Hara, CEO of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. O’Hara, whose group includes Global Travel Collection and Travel Leaders Network, tells us why Internova made such a big splash at ILTM, including a large sign on the front of the Palais in Cannes, and a large group of advisors attending the event. He also details the latest survey of the luxury travel market. For more information, visit www.internova.com.
Tuesday Jan 14, 2025
Tuesday Jan 14, 2025
Richard Valtr, founder of Mews, talks with Alan Fine of Insider Travel Report about his cloud-based property management system, designed to automate and streamline operations for hospitality brands. Valtr explains how Mews enables a seamless, guest-centric experience, shifting the focus from the room to the guest. For more information, visit www.mews.com.
Tuesday Jan 14, 2025
Tuesday Jan 14, 2025
Simon Drake, general manager of The Store, Oxford, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Drake describes his new property, which is located in a former department store in Oxford, England, and what it offers guests. For more information, visit www.thestoreoxford.com.
Monday Jan 13, 2025
Monday Jan 13, 2025
Insider ILTM Video: Marion Walsh-Hédouin, global head of marketing and communications for Minor Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Minor’s growth in luxury hotels. Minor has even launched itself as its own brand, overseeing such expanding luxury chains as Anantara, Tivoli, NH Collection and more, to become one of the fastest growing luxury hotel companies in the world. For more information, visit www.minorhotels.com.
Monday Jan 13, 2025
Monday Jan 13, 2025
Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about Skift's megatrends report for 2025. Borko highlights a few big trends, including a slow and steady growth in travel demand, the rise of event-based tourism, and how consumer preferences are shifting toward authenticity and cooler climates. Borko also discusses emerging trends such as pet travel, the role of artificial intelligence in the industry and cultural shifts in destinations. For more information, visit www.skift.com.