The Insider Travel Report Podcast

Where You Clients Stay with CIE Tours-The Dunraven

Louis Murphy, proprietor of the Dunraven in Adare, Ireland, talks with Alan Fine of Insider Travel Report about the appeal of CIE Tours’ “Day Tripper” experience, allowing travelers to stay at the Dunraven while exploring attractions like the Blarney Castle, the Cliffs of Moher and Ring of Kerry. Murphy shares the Dunraven’s rich history, Irish charm and popular offerings like tableside-carved beef, making it a key feature of CIE Tours’ program. For more information, visit www.dunravenhotel.com or www.cietours.com.

All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

How Family Bonds Is Going Industry Wide

Jackie Friedman, president of Family Bonds Foundation, talks with James Shillinglaw of Insider Travel Report about how this travel industry charitable group is moving beyond Internova to get contributions to select those in need and get contributions from the entire industry. With Nov. 13 celebrating Kindness Day, Friedman, who also is president of Nexion Travel Group and chair of ASTA, talks about how Family Bonds fills a need that truly is industrywide. For more information, visit www.familybondsfoundation.com

All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Discover the Newest and Largest Luxury Resort in Cancun

Ash Tembe, vice president of global field sales at AIC Hotel Group, talks with Amanda Carlow of Insider Travel Report about his company’s brand-new AVA Resort Cancun, a 1,600-room complex with multiple restaurants, a 66,000-square-foot spa, a massive AVA Bay pool area, a nightclub and even a bowling alley. AVA is perfect for large groups, but also families, couples and more—and it’s only 10 minutes from Cancun Airport. For more information, visit www.avaresortcancun.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How CIE Tours Features Authentic Irish Craftsmanship

Denis Moriarty, owner of Moriarty’s, speaks with Alan Fine of Insider Travel Report about his family business near Killarney, Ireland, which has operated for over 60 years. The shop offers Irish heritage items, including wool products, tweeds, hand-woven garments, traditional crafts and a unique 60th-anniversary jewelry collection. Located along the Ring of Kerry, Moriarty’s caters to locals and tourists alike, with CIE Tours taking guests there since the 1970s. For more information, visit www.CIETours.com and www.moriartys.ie.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover the Newest & Most Luxurious Hotel on New York’s Upper East Side

Pradeep Raman, managing director of The Surrey, a Corinthia Hotel, talks with James Shillinglaw of Insider Travel Report about his newly refurbished property, which quite literally was rebuilt from the ground up. The newest addition to Corinthia’s hotel group, The Surrey offers 100 completed renovated rooms and suites; Casa Tua, an already trendy restaurant and bar; and a dedicated spa and fitness center. It’s Upper East elegance at its finest. For more information, visit www.corinthia.com/en-gb/the-surrey.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover 300 Years of Irish Sheepdog Farming in Ireland

Sean Davoren, co-founder of Caherconnell Stone Fort in County Clare’s Burren region, speaks with Alan Fine about his family’s 300-year-old sheep farm and partnership with CIE Tours. Since 2012, Caherconnell has hosted sheepdog demonstrations where trained dogs skillfully herd sheep across rugged terrain, showcasing traditional Irish farming. The site also hosts archaeological digs, revealing artifacts up to 5,000 years old. For more information, visit www.caherconnell.com or www.cietours.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover a New All-Inclusive Resort in Cancun Designed for Gen Z

Christian Porcayo, social media manager for Hyatt Vivid Grand Island, talks with James Shillinglaw of Insider Travel Report about this new Cancun property, the first of the new Hyatt Vivid brand, which is designed for Generation Z and a younger group of adult guests. Hyatt Vivid has great food, an innovative design, extensive pools and a beach club on one of the best beaches in in Cancun. For more information, click on Hyatt Vivid Grand Island.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How Rockhouse Hotel Is Celebrating 50 Years in Negril

Paul Salmon, owner of Rockhouse Hotel & Spa, talks with James Shillinglaw of Insider Travel Report about the history of his celebrated resort, which is celebrating 50 years. To commemorate that anniversary, Rockhouse has published a book detailing the celebrity guests, the evolution of the property and why it’s become such an iconic resort in Negril. For more information, visit www.rockhouse.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How WorldVIA Became One of the Most Successful Host Agencies

Jason Block, CEO of Atlanta-based WorldVIA, talks with James Shillinglaw of Insider Travel Report about his growing travel business, which includes a large host agency that is part of Travel Leaders Network. Block, who is the son of former Travel Leaders President Roger Block, talks about how he got into the industry and what services WorldVIA offers to its hosted advisors. He details some the latest travel trends and how they affect travel agency businesses. For more information, visit www.worldvia.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover a New Way to Book the World’s Top Luxury Hotels

Adam Deflorian, CEO of AZDS Interactive, talks with James Shillinglaw of Insider Travel Report about his innovative company, which provides marketing solutions and B-to-C booking engines for top luxury hotels. The big news now is AZDS will develop booking engines that travel advisors can use to book those same hotels as it develops a B-to-B solution—one that it will officially launch at ILTM Cannes this December. For more information, visit www.azds.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How American Cruise Lines Became No. 1 on America’s Waterways

Charlie Robertson, president and CEO of American Cruise Lines (ACL), talks with James Shillinglaw of Insider Travel Report about his company’s dramatic growth on America’s rivers, lakes and coastal waterways. ACL has launched a series of innovative new ships that have helped it become the dominant player in domestic cruising—and Robertson says it will keep growing. For more information, visit www.americancruiselines.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Unpack Once and Explore Ireland’s Top Destinations with CIE Tours

Stephen Cotter, managing director of CIE Tours International, speaks with Alan Fine of Insider Travel Report about the Ireland South Day Tripper, a unique “land cruise” experience that allows travelers to stay in a single hotel in Adare and take day trips to Ireland’s iconic destinations. This all-inclusive tour covers most expenses, letting guests enjoy their journey without additional costs. Cotter also shares information about new Day Tripper options in other countries and an upcoming travel advisor portal designed to streamline bookings. For more information, visit www.CIETours.com. .

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How Cruise Planners Turns Travel Advisors Into Top-Selling Pros

Scott Koepf, chief strategy officer for Cruise Planners (CP), talks with James Shillinglaw of Insider Travel Report, about the comprehensive training and education CP offers to turn newbies and experienced advisors into top-selling pros. At last month’s CP World, CP unveiled even more programs such as a River Cruise Academy, a CP Learning Genie and more than 25 training events every year. Using his extensive experience with host agencies, Koepf also reflects on why CP has been so successful with over $1 billion is sales. For more information, visit www.cruiseplannersfranchise.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

What Will Cruise Planners Think of Next?

Brian Shultz, chief technology officer of Cruise Planners (CP), the billion-dollar host agency and franchisor, talks with James Shillinglaw of Insider Travel Report about the latest technology being launch by CP for its member agencies. Shultz reveals CP’s new artificial intelligence solution, a dedicated version of AI called Maxx Intelligence which AP advisors can use to generate business. He also unveils other time-saving tech solutions that seek to save time and boost sales. For more information, visit www.cruiseplannersfranchise.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Vicki Freed Previews Royal Caribbean’s Perfect Day Mexico

Vicki Freed, senior vice president of sales, guest services and TK of Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about her cruise line’s new private destination, Perfect Day Mexico, set to debut on the coast near Costa Maya in 2027. Freed tells you how you can sell this new dedicated destination. It will feature “chill” and “thrill zones like Perfect Day in Coco Cay in the Bahamas, plus restaurants, bars, pools and beaches, all with a distinctly Mexican flare. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.

All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Sponsored Interview: Learn about Silversea’s new Summer 2026 Voyage Collection and More

Joe Leon, vice president-sales, Americas at Silversea, talks with James Shillinglaw of Insider Travel Report about Silversea's latest news, the World Cruise 2027, Venetian Society and more. For more information, visit www.silversea.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How ALG Vacations Promotes the Value of Travel Advisors and More

Jacki Marks, global head of trade brands for ALG Vacations (ALGV), talks with James Shillinglaw of Insider Travel Report at this month’s Ascend conference in Cancun about ALGV’s campaign to promote the value of travel advisors, the new ALGV Active Pro program and Luxe by ALGV, the growing luxury program. For more information, visit www.algvacations.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Where ALG Vacations Stands Three Years After Being Bought by Hyatt

Ray Snisky, group president of ALG Vacations (ALGV) talks with James Shillinglaw of Insider Travel Report at last week’s Ascend conference in Cancun about the benefits of being owned by Hyatt and new branding for ALGV. He also reveals the new destinations served by ALGV, including Europe, the Middle East, Maldives and more. Even more important Snisky talks about how ALGV is much more that a transactional company as it looks to develop a caring relationship with travel advisors and suppliers, most evident in ALGV’s “kindness” campaign. For more information, visit www.algvacations.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How Sandals Helps Support the People of the Caribbean

Heidi Clarke, executive director of the Sandals Foundation, talks with James Shillinglaw of Insider Travel Report about the foundation’s many programs in Jamaica and around the Caribbean. During the recent Jamaica Love event on the island, travel advisors and journalists got the chance to see a program where Sandals helps teach Jamaican school children about the importance of coastal mangroves. For more information, visit www.sandalsfoundation.org.

All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

How Cruise Planners Markets Travel and Trains Advisors

Theresa Scalzitti, chief operating officer for Cruise Planners (CP), talks with James Shillinglaw of Insider Travel Report about the recently concluded CP World, the host agency franchisor’s annual conference. Scalzitti also describes some of the major new marketing initiatives launched by CP this year, reveals new training and education programs, and highlights other benefits offered by CP. For more information, visit www.cruiseplannersfranchise.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Who’s Behind the New HX Expedition Cruise Brand

Gebhard Rainer, the new CEO of HX (formerly known as Hurtigruten Expeditions) talks with James Shillinglaw of Insider Travel Report about his new brand from a veteran provider of expedition cruises sailing to the polar regions and beyond. Rainer talks about the reasons behind splitting HX from Hurtigruten, which continues to offer Norwegian coastal voyages and what HX is planning in the future. For more information, visit www.travelhx.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Three Gamechangers Changing Host Agency Avoya Travel

Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about three new initiatives that will dramatically change his host agency. These gamechangers include a higher premium commission program for its well-known Live Leads program, an expansion of its Elite 100 program for its top advisors which pays 100 percent commission, and a new consumer booking website where Avoya members get the clients and a percentage of the commission. For more information, visit www.avoyanetwork.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How Cruise Planners Added AI and More to Help Its Advisors

Michele Fee, founder and CEO for Cruise Planners, talks with James Shillinglaw of Insider Travel Report about the myriad tools and programs her host agency has developed to help its advisors, including a revolutionary artificial intelligence (AI) app that offers dedicated Cruise Planners content. Fee also provides an update on sales across all segments. For more information, visit www.cruiseplannersfranchise.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How a New Tour Offers the Chance to Experience Pan Am’s Iconic Luxury Brand

Gary Barteling, managing director of Bartelings' Private Jet Tours, talks with Alan Fine of Insider Travel Report about how he is delivering a luxury travel experience once synonymous with Pan Am World Airways, which ceased operations in 1991. Bartelings is offering two trans-Atlantic tours priced at nearly $60,000 per seat and fully commissionable.To register and for more information, visit https://criteriontravel.com/panam.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Sponsored Interview: How Travel Experts Is Celebrating 35 Years as Host

Travel Experts’ executive team, consisting of Sharon Fake, executive director; Claire Canady, director-NC operations; and Heather McIntyre, director of technology and finance, talk with James Shillinglaw of Insider Travel Report about Travel Experts’ history, vision and culture going back to its start in 1989. That’s when Susan Ferrell, Travel Experts’ founder and president Susan, launched the firm to enable independent travel advisors to become entrepreneurs with unlimited earnings potential. Thirty-five years later, the company continues to maintain those lofty goals. For more information, call 800-274-2544, email info@travelxperts.com or visit www.travel-xperts.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Where Scenic Group Is Today in the U.S. Market

Ken Muskat, managing director-U.S.A. for Scenic Group, talks with James Shillinglaw of Insider Travel Report about how the luxury expedition and river cruise line is doing in the U.S. market today. Interviewed onboard Scenic Eclipse in one of the ship’s rare visits to New York, Muskat talks about the success of the Scenic Eclipse ships, the very different luxury yachts from Emerald, and the river cruise fleets for Scenic and Emerald. For more information, visit www.scenicusa.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Meet the Future of the Sandals Resorts Brand

Adam Stewart, executive chairman of Sandals Resorts International, talks with James Shillinglaw of Insider Travel Report about last week’s “Jamaica Love” event in Montego Bay, where 1,000 top advisors, suppliers, government officials and Sandals staff gathered to celebrate the destination and the resort company. Stewart also discusses the legacy of the Sandals brand, which he inherited from his late father, Gordon “Butch” Stewart, and his own plans for Sandals 2.0. For more information, visit www.sandals.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How John Waggoner’s Victory Cruise Lines Is Returning to the Great Lakes

John Waggoner, chairman and founder of Victory Cruise Lines, an all-inclusive small-ship coastal cruise line operating on the Great Lakes, speaks with Alan Fine of Insider Travel Report about his two ships. Both had been casualties of Hornblower Group's restructuring, but are now back in service under the Victory Cruise Lines banner. Waggoner plans to build on his past successes to create a cruise product with great food, great destinations and more. For more information, visit www.victorycruiselines.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover a Secret High-Rise Hideaway in the Heart of Manhattan

Natalie Muir, director of sales at Concorde Hotel New York, gives James Shillinglaw of Insider Travel Report a tour of this hidden gem on the Upper East Side. With great top floor suites, just four rooms per floor, great views and a snazzy small restaurant, Concorde is the perfect place for a Manhattan stay. For more information, visit www.concordehotelnewyork.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover Where to Adventure and Culinary Delights in Sri Lanka

Jos Al Adwani, owner of Lagoonies Cafe, a part of Balance Water Sport in Kappalady, Sri Lanka, talks with Jennifer Lutz of Insider Travel Report about their adventure travel attractions, including luminescent kayak trips and a kite flying school. But the cafe also has some of the best steak and poke bowls in Sri Lanka. For more information, visit www.balancewatersports.com or www.srilanka.travel.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How BranchUp’s Mike Drever Wants to Revolutionize Your Marketing

Mike Drever, founder of BranchUp, talks with James Shillinglaw of Insider Travel Report about his innovative service for travel advisors providing them with Facebook marketing and lead generation. Drever has now introduced BranchUp Pro, which adds Instagram and AI marketing features for advisors. Drever himself is known as the founder of CruiseShipCenters, the largest seller of cruises in Canada, before he sold the agency to Expedia. For more information, visit https://branchup.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

What Ponant Has in Store for Luxury Exploration Cruising

Belinda Hindmarsh, deputy CEO of Ponant, talks with James Shillinglaw of Insider Travel Report aboard Le Lyrial during a rare visit to New York City. Hindmarsh reveals the latest news about the French exploration cruise, its current fleet and what’s to come. For more information, visit www.ponant.us.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

What ASTA Lobbied for During the This Year’s Legislative Day

Jessica Klement, vice president-advocacy for the American Society of Travel Advisors, talks with James Shillinglaw of Insider Travel Report about the big issues that travel advisors lobbied for at this year’s Legislative Day, held last month on Capitol Hill. This year ASTA focused on airline refunds, which advisors currently are liable for even though they don’t keep the fares themselves, as well as representation on DOT’s Aviation Consumer Protection Advisory Committee (ACPAC). For more information, visit www.asta.org.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How Hyatt Is Meeting the Demand for Wellness

TJ Abrams, vice president of wellbeing for Hyatt, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes in the Bahamas about Hyatt’s extensive wellness programing throughout its portfolio. Abrams reveals how Hyatt has evolved its offerings to enhance wellbeing for guests, as well as how it offers personalized wellbeing experiences. For more information, visit www.hyatt.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

What’s to Come at the Fabulous Baha Mar Resort in the Bahamas

Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report at the International Luxury Travel Market (ILTM)-North America, about the upcoming new features at his luxury property. These include a hot new jazz club, new dining options and much more as Baha Mar keeps innovating. For more information, visit www.bahamar.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

What’s to Come at the Fabulous Baha Mar Resort in the Bahamas

Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report at the International Luxury Travel Market (ILTM)-North America, about the upcoming new features at his luxury property. These include a hot new jazz club, new dining options and much more as Baha Mar keeps innovating. For more information, visit www.bahamar.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Watch Two Travel Advisors Battle for a Celebrity Client on NBC

Leslie Tillem, of Eltee Travel, and Curtis Parris, of the Parris group, both members of the Global Travel Collection, talk with Alan Fine of Insider Travel Report about how they came to star in a television series on NBC called the "Extra Mile Club." In it, the two compete to win celebrity clients while showcasing what travel advisors can do. The first two episodes have already aired, but there will be more in December. For more information, visit www.GlobalTravelCollection.com.

All our Insider Travel Report video interviews are available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Why Avanti Destinations Is Revolutionizing the FIT Package

Paul Barry, CEO of Avanti Destinations, talks with James Shillinglaw of Insider Travel Report about Avanti’s new program to provide fixed-price FIT vacations initially using three new regional microsites featuring 58 packages to Asia, Latin America, and the South Pacific. Those three new websites are The three microsites are https://asia.avantidestinations.com, https://latinamerica.avantidestinations.comand, https://southpacific.avantidestinations.com. For more information, visit Avanti’s travel advisor portal at https://book.avantidestinations.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Experience the Luxury of Bulgari Hotel Rome

Vincenzo Falcone, general manager of Bulgari Hotel Rome, talks with Michaela Guzy, reporting for Insider Travel Report, about his spectacular luxury property, which offers one of the most exclusive experiences in the eternal city. And the interview itself takes place on the rooftop overlooking all the beauty of the seven hills of Rome. For more information, visit www.bulgarihotels.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How This Sri Lankan Wellness Retreat Redefines Sustainability

Vickum Nawagamuwage, founder and CEO of Santani Wellness in Sri Lanka, speaks with Jennifer Lutz of Insider Travel Report about the philosophy behind Santani and how they're promoting human sustainability with a nature-first approach. Also interviewed is the resort's naturalist and one of their Ayurvedic doctors. For more information, visit www.santani.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Get Skift’s Take on the Importance of Luxury, Family and Solo Travel

Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about key travel industry trends, including how domestic travel has surged post-pandemic but international travel is now surpassing it. Luxury and family travel continue to grow, with increasing demand for solo travel. Despite predictions of its decline, the travel advisor segment remains strong, particularly for complex and luxury trips. For more information, read Skift's "State of Travel" report at www.skift.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Discover the Secrets of Anasa Wellness Resort in Sri Lanka

Rikaz Jaffree, operations manager at Anasa Wellness Resort in Ella, Sri Lanka, sits down with Jennifer Lutz of Insider Travel Report to share what makes Anasa a top-tier luxury retreat, including a luxe gym with personal trainers, a yoga studio, an organic farm and a full range of wellness treatments — all set in acres of untouched nature. For more information, visit www.AnasaWellnessResort.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Get Skift’s Take on the Importance of Luxury, Family and Solo Travel

Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about key travel industry trends, including how domestic travel has surged post-pandemic but international travel is now surpassing it. Luxury and family travel continue to grow, with increasing demand for solo travel. Despite predictions of its decline, the travel advisor segment remains strong, particularly for complex and luxury trips. For more information, read Skift's "State of Travel" report at www.skift.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How Malta Is Now Even More Connected to the U.S.

Carlo Micallef, CEO of Malta Tourism Authority, and Noel Zammit, CEO of Heritage Malta, talk with Alan Fine of Insider Travel Report about Malta's efforts to attract more tourism, particularly from North America. Malta plans to strengthen U.S. ties, improve travel connections and secure more direct flights. It even will focus on culinary connections with the U.S. including a snail dish created when the U.S. Navy introduced Coca Cola to Malta. For more information, visit www.visitmalta.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Why Dubai Should Be on Your Client’s Bucket-List

Issam Kazim, CEO of Visit Dubai, talks with Alan Fine of Insider Travel Report about his destination’s unique combination of luxury, adventure and culture. Easily accessible from the U.S., and visa-free for Americans, Dubai keeps expanding direct flight connections. Kazim highlights the city’s world-class hotels and 106 Michelin-listed restaurants. For more information, visit www.VisitDubai.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How a Travel Tech Founder Continues on the Cutting Edge

Lee Rosen, founder and president of Tres Technologies, talks with James Shillinglaw of Insider Travel Report about the evolution of his company, which developed the TRAMS back office and ClientBase CRM products. Rosen sold it to Sabre in 2006, but then bought it back in 2021. The company continues to provide vital back office and CRM systems to travel agencies around the country—and it’s developing new technology for the next generation of agencies. For more information, visit www.trestechnologies.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Why Fiji is an Island Destination Advisors Should be Selling Now

Brent Hill, CEO of Tourism Fiji, speaks with Alan Fine of Insider Travel Report about Fiji’s record-breaking tourism numbers in 2023, emphasizing the goal of reaching one million visitors this year with the support of new direct flights from Fiji Airways, including a Dallas route. Hill also highlights Fiji’s appeal to adventure travelers, its sustainability efforts, upcoming hotel developments, and the strong buying power of the U.S. dollar in Fiji. For more information, visit www.fiji.travel.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Where Luxury Travel Stands at ILTM North America

Simon Mayle, event director for ILTM North America, talks with James Shillinglaw of Insider Travel Report about last week’s annual conference, which for the second time in two years was held in the Bahamas at the Baha Mar resort. Mayle tells us who attended on the travel advisors and travel supplier front and how they interacted. Even more importantly, he tells us why ILTM North America will co-locate with PROUD Experiences in the Bahamas in October 2025. For more information, visit www.iltm.com/northamerica or www.proudexperiences.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

How AI and NDC Are Shaping the Future of Air Travel

Peter Vlitas, executive vice president of partner relations for Internova, talks with Alan Fine of Insider Travel Report about airline industry trends, including challenges with NDC (New Distribution Capability), airline pricing, and AI in travel services. Vlitas highlights the importance of travel advisors in adapting to NDC, how airlines like Delta and United are handling NDC's implementation, and how AI is actually helping travel advisors. Vlitas also touches on airline regulations, specifically refund policies, and emphasizes the need for advisors to support airlines that value their partnerships. For more information, visit www.Internova.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Explore Internova’s Luxury Hotel Programs

Dennis Grunden, vice president of luxury hotel programs at Internova, talks with Alan Fine of Insider Travel Report about Internova's hotel products. These include the Internova Select collection of four- and five-star luxury properties, the Internova Curated collection of small luxury lifestyle and design-focused properties, and the Internova Worldwide collection of quick, short business-stay properties where amenities are not as critical. Grondin also highlights Internova's educational campaigns that explain the exclusive amenities offered to Global Travel Collection advisors. For more information, visit www.Internova.com and www.Internovatravel.com. 

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.