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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers shaping the travel industry and ordinarily hard to reach. Each episode features one-on-one conversations with industry leaders giving listeners firsthand insight as they delve into a variety of timely topics.
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Wednesday Nov 24, 2021
Discover the Guest Experience on Holland America Today
Wednesday Nov 24, 2021
Wednesday Nov 24, 2021
Michael Smith, senior vice president of guest experience and product development for Holland America Line, talks with Alan Fine of Insider Travel Report on Rotterdam’s inaugural voyage about the difficulties involved in preparing for a resumption of travel, where the guest experience has changed the most, the differences between previous and the new Pinnacle class ships, and what’s new on the cruise line’s private island, Half Moon Cay. For more information, visit www.hollandamerica.com.
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