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Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Feb 15, 2023
Feb 15, 2023
13 min
Patricia Yates, CEO of VisitBritain, talks with James Shillinglaw of Insider Travel Report, about the latest Britain travel marketing campaigns, key events your clients might want to book around, and new attractions and activities outside of London. This year Britain will showcase the coronation of King Charles III and much more in its messaging to travel advisors and travelers. For more information, visit www.visitbritain.com.
Feb 14, 2023
Feb 14, 2023
15 min
Susanne Traudt, general manager of The Bloomsbury Hotel, talks with James Shillinglaw of Insider Travel Report about her very English hotel in a great area of London. Owned and managed by the Doyle Collection, an Irish hotel company, The Bloomsbury features a library dedicated to Irish authors, a great restaurant and, of course, a wonderful place to have tea. For more information, visit www.doylecollection.com or www.thebloomsburyhotel.com.
Feb 13, 2023
Feb 13, 2023
6 min
Alex Von Ulmenstein, hotel manager at The Kensington Hotel, talks with James Shillinglaw of Insider Travel Report about his so very perfect English hotel set in one of the trendiest areas London. It's English, yet it's owned and managed by an Irish company, the Doyle Collection, one of three properties in London. For more information, visit www.doylecollection.com/kensington.
Feb 13, 2023
Feb 13, 2023
9 min
Roger Block, president of Travel Leaders Network (TLN), gives Dawn Barclay of Insider Travel Report an update on his consortium, which is the largest in the U.S. in terms of number of member agencies. Block details what TLN has accomplished over the past year, what sales look like for 2023, and what the future holds. For more information, visit www.travelleaders.com.
Feb 10, 2023
Feb 10, 2023
11 min
Ana Poulalion, head snorkel guide and dive instructor for Aurora Expeditions on the Sylvia Earle, talks with Alan Fine of Insider Travel Report about how guests can swim with Antarctic penguins and seals up to twice daily depending on the weather. Poulalion shows the equipment that keeps guests toasty warm in the icy water, and explains how the program allows its members to enjoy all ship landings, but with the added bonus of swimming in the surrounding sea as well. For more information, visit www.Aurora-Expeditions.com.
Feb 9, 2023
Feb 9, 2023
22 min
Julia Simpson, president and CEO of the World Travel & Tourism Council (WTTC), talks with James Shillinglaw of Insider Travel Report about the recently concluded Global Summit in Saudi Arabia, held in late November 2022. Simpson details how the summit helped Saudi open up to the world as it showcased the vast improvements to the country’s infrastructure, as well as how Saudi Arabia is a model for how travel and tourism can develop. Simpson also talks about what WTTC will focus on now and in the future, particularly sustainability and the value of travel and tourism to every country in the world. For more information, visit www.wttc.org.
Feb 8, 2023
Feb 8, 2023
22 min
Osman Ozpolat, hotel director on Aurora Expeditions' Sylvia Earle, talks with Alan Fine of Insider Travel Report about the ship's suites and room types, public spaces, dining, gym and sauna, and how it is possible to tour Antarctica in a sustainable way. For more information, visit www.Aurora-Expeditions.com.
Feb 7, 2023
Feb 7, 2023
8 min
Roger Kirkwood, Aurora Expeditions' expedition leader on the Sylvia Earle, talks with Alan Fine of Insider Travel Report about how Aurora doesn't just take guests for an expedition, but tries to make them explorers themselves. For more information, visit www.Aurora-Expeditions.com.
Feb 6, 2023
Feb 6, 2023
56 min
During this panel, originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26 and moderated by James Shillinglaw of Insider Travel Report, top expedition cruise and adventure tour executives tell you what to book in expedition and adventure this year and beyond. They detail the products, the target clients, and the trends in adventure and expedition travel. Panelists include Cara Matthew, regional sales manager for Quark Expeditions; Anthony Iozzia, regional sales director for Atlas Ocean Voyages; Becky Helms, sales director-East, Hurtigruten; Kent Phillips business development manager, Exodus Travels; and Kimberly Stirdivant Wason, director of partnerships at Tour Radar.
Feb 3, 2023
Feb 3, 2023
42 min
During this panel, originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26 and moderated by James Shillinglaw of Insider Travel Report, top destination executives talked about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. Panelists include Kristy Angellotti, head of trade relations-North America for South African Tourism; Anas Alsharief, executive director-trade marketing, Saudi Tourism Authority; Robin Basso, senior director-travel industry partnerships, Hawaii Visitors & Convention Bureau; and Julie Cuesta, executive vice president and managing director for Myriad Marketing (representing Rwanda, Madeira, Northern Territory (Australia) and Shizuok, Japan).
Feb 2, 2023
Feb 2, 2023
10 min
Shayna Zand, head of partnerships for WeTravel, talks with Alan Fine of Insider Travel Report about how WeTravel's nearly 150 employees on five continents, representing more than 30 nationalities, can help make the details and cash flow around travel advisors' adventure bookings so much easier to manage. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.wetravel.com.
Feb 1, 2023
Feb 1, 2023
19 min
Shannon Stowell, CEO of the Adventure Travel Trade Association (ATTA), talks with James Shillinglaw of Insider Travel Report, about the resources ATTA offers to tour operators, travel advisors and other ATTA members Stowell also describes how adventure travel has become so much more popular as we emerge from the pandemic. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.adventure.travel.
Jan 31, 2023
Jan 31, 2023
27 min
John Delaney, Lindblad Expeditions’ new chief sales officer, talks with James Shillinglaw of Insider Travel Report about his pioneering expedition company, which has long experience in developing adventure travel experiences. Delaney details the places Lindblad goes now and where it might go next, and how you can better sell expedition travel with new tools and resources he is developing. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.expedition.com.
Jan 30, 2023
Jan 30, 2023
22 min
Capt. Dan Blanchard, CEO and founder of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report about his company, which sells small ship adventure experiences to Alaska, Central America and Hawaii. Blanchard details how he developed his concept and explains why this is not just another cruise to Alaska. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.uncruise.com.
Jan 27, 2023
Jan 27, 2023
8 min
Katy Lee, director of operations at Anantara World Islands Dubai, talks with James Shillinglaw of Insider Travel Report about this year-old resort that offers a true island getaway from the bustle of Dubai. Lee details the rooms and suites, the restaurants, the activities, and a unique bird sanctuary and greenhouse unlike anything Insider has seen at a resort property, and how guests get to the property. Anantara World Islands also is the first resort to debut on World Islands, the series of artificial islands each in the form of a continent. For more information, www.anantara.com/en/world-islands-dubai.
Jan 26, 2023
Jan 26, 2023
12 min
Reuben Perez, general manager and senior vice president of Costa Cruises, talks with James Shillinglaw aboard Costa Toscana, the cruise line’s newest ship, about the staterooms, the top quality restaurants, the entertainment and much more. Perez also details the ship’s unusual and exotic itinerary out of Dubai visiting Qatar, Oman and Abu Dhabi. For more information, visit www.costacruises.com.
Jan 25, 2023
Jan 25, 2023
9 min
Richard Alexander, general manager of The Lana-Dorchester Collection in Dubai, talks with James Shillinglaw of Insider Travel Report about his new luxury hotel and residences, the first Dorchester Collection in the Middle East. Interviewed on the rooftop of the still-under-construction property, Alexander details the rooms and suites, the restaurants and bars, the pools and spa, and the location of this groundbreaking hotel. For more information, visit www.dorchestercollection.com/en/dubai/the-lana.
Jan 24, 2023
Jan 24, 2023
19 min
David Garner, vice president-commercial for Minor Hotels, talks with James Shillinglaw of Insider Hotel about how Minor’s many brands are expanding in the Middle East & Africa. Garner describes how such luxury brands as Anantara and Tivoli have opened around the region, including three in Dubai alone. He also highlights the growth of Minor’s other brands, including NH Hotels, NH Collection, Avanti, Oaks and more. For more information, visit www.minorhotels.com.
Jan 23, 2023
Jan 23, 2023
22 min
Andrea DeMarco, the new president of Regent Seven Seas Cruises, talks with Alan Fine of Insider Travel Report about her goals for Regent moving forward. Having been Regent's chief sales and marketing officer for 16 months, DeMarco plans to help travel advisors better sell the ultra-luxury cruise line, as well as find ways to elevate Regent's product offerings. DeMarco also discusses the current set of travel advisor tools available online, and gives a preview of the first Faberge Egg to reside at sea. For more information, visit www.rssc.com.
Jan 20, 2023
Jan 20, 2023
19 min
Edwin Frizzell, regional vice president for Accor Central Canada and general manager, of the Fairmont Royal York, talks with James Shillinglaw of Insider Travel Report about his famed luxury hotel in downtown Toronto. Frizzell details the key location, dining outlets, rooms and more, including recent updates to suites, club floors and bars of this historic property that remains the place to stay when visiting Toronto for business or leisure. For more information, visit www.fairmont.com/royal-york-toronto.
Jan 19, 2023
Jan 19, 2023
8 min
Manolo Fresta, senior director of sales and revenue for Lefay Resorts, talks with James Shillinglaw of Insider Travel Report about her boutique luxury resorts on the shores of Lake Garda and in the mountains of the Dolomites. These properties in diverse locations are the essence of the Italian resort experience. This is the final in our series of video interviews highlighting great resorts and luxury products at ILTM Cannes 2022, held Dec. 4-7 in France. For more information, visit www.lefayresorts.com.
Jan 18, 2023
Jan 18, 2023
7 min
Delia Monfrecola, group commercial director for the Shedir Collection, talks with James Shillinglaw of Insider Travel Report about her group of Italian boutique luxury hotels, most of them Rome. Shedir includes Vilon Roma, Maalot Roma, Umiltà 36 , Palazzo Roma (opening in spring 2023) and even Capri Tiberio Palace in Capri. It all adds up to a collection of upscale properties located in some of the best spots in Rome and Capri. This is part of our continuing coverage of ILTM 2022 in Cannes, held Dec. 4-8 in France., For more information, visit https://shedircollection.com.
Jan 17, 2023
Jan 17, 2023
9 min
Eva Mount, general manager of The BoTree, talks with James Shillinglaw of Insider Travel Report about her new London luxury hotel set to debut in July 2023. Mount details the unique features of this innovative 199-room property, located at the end of Marleybone Lane, which include designer suites with great views of the city, destination restaurants, a private screening room and a club with regular live music. This is part of our coverage of ILTM 2022, held in Cannes Dec. 4-8. For more information, visit www.thebotree.com.
Jan 16, 2023
Jan 16, 2023
6 min
Sally Glen, director of sales and marketing for Golden Rock Dive & Nature Resort talks with James Shillinglaw of Insider Travel Report about her luxury hideaway resort in the Dutch Caribbean on the tiny island of St. Eustatius. Glen details the features of the property and why it’s a good fit for your ultra-sophisticated luxury clients, especially those interested in diving. This is part of our coverage of ILTM Cannes, help Dec. 4-8, 2022 in France. For more information, visit www.goldenrockresort.com.
Jan 13, 2023
Jan 13, 2023
26 min
Willie Fernandez, chief marketing officer for Rental Escapes, talks with James Shillinglaw of Insider Travel Report about how his luxury villa rental company has grown over the past 10 years, the kinds of accommodations it offers, trends in the villa market as we emerge from the pandemic, and what programs it features for travel advisors so they can generate significant income from selling villa rentals. For more information, visit www.rentalescapes.com.
Jan 13, 2023
Jan 13, 2023
10 min
Abdullah Al-Zahrani. global brand development head at The Red Sea Development Co., talks with James Shillinglaw of Insider Travel Report about the sustainable resort complex his company is constructing on the Red Sea. This complex, one of the sol-called giga-projects in Saudi Arabia, will see its first resorts open this year, with name brand luxury hotels and much more. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.redseaglobal.com.
Jan 12, 2023
Jan 12, 2023
32 min
Cindy D’Aoust, president and CEO of American Queen Voyages, talks with James Shillinglaw of Insider Travel Report about her strategy for the river, lake, ocean and expedition cruise company, which now has a new executive team, new support for local communities, an even better relationship with travel advisors and much more. For more information, visit www.aqvoyages.com.
Jan 12, 2023
Jan 12, 2023
13 min
Markos Chaidemenos, managing director of Canaves Oia Resorts, talks with James Shillinglaw of Insider Travel Report about his family-owned properties in the iconic island destination of Santorini, Greece. His resorts include Canaves Oia Boutique Hotel, Canaves Oia Suites & Spa, Canaves Oia Sunday Suites, and Canaves Oia Epitome, all in the village of Oia, and Eden Villas by Canaves Oia at Imerovigli village. This is part of our continuing coverage of ILTM Cannes, held Dec. 4-8 in France. For more information visit www.canaves.com.
Jan 11, 2023
Jan 11, 2023
15 min
Stefan Leser, executive director of the Burgenstock Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels in Switzerland, which include the iconic mountaintop Burgenstock resort on Lake Lucerne, the Schweizerhof city hotel in Bern and the Royal Savoy urban resort in Lausanne. Leser provides an update on what’s new at every property and what his collection will do next. This is part of our coverage of ILTM Cannes, held in France Dec. 4-8. For more information, visit www.burgentockcollection.com.
Jan 11, 2023
Jan 11, 2023
12 min
Marcia Lawther, director of marketing for Four Seasons New Orleans, talks with James Shillinglaw of Insider Travel Report about the little over a year-old property that breathed new life into the city’s World Travel Center building. Now arguably the most luxurious property in New Orleans, the Four Seasons feature elegant suites with great views of the Mississippi, fine dining at two signature restaurants and the Chandelier Bar, which quickly developed reputation as a gathering spot for travelers and locals alike. For more information, visit www.fourseasons.com/neworleans.
Jan 10, 2023
Jan 10, 2023
15 min
Leo Glazer, area general manager for Moxy Hotels, talks with James Shillinglaw about the brand new Moxy Lower East Side, the brand’s newest lifestyle hotel in New York City. The comfortable rooms that have everything you need, an Asian restaurant, a lobby bar, a piano bar, a nightclub and a rooftop bar, the Moxy Lower East Side is a one-stop shop for a grand evening in one of Manhattan’s trendiest areas. For more information, visit www.moxylowereastside.com.
Jan 10, 2023
Jan 10, 2023
12 min
Luca Virgilio, general manager of The Dorchester, talks with James Shillinglaw about how his classic London luxury hotel has been completely renovated, with new rooms, public spaces and dining outlets. It’s a whole new world for a property steeped in the history of the city and the flagship of the Dorchester Collection. This is part of our coverage of ILTM Cannes, the luxury travel show held Dec. 4-8, 2022 in France. For more information, visit www.dorchestercollection.com.
Jan 9, 2023
Jan 9, 2023
9 min
Want to give your clients a thrilling “secret” dining experience? Michael Sinensky, founder of Simple Venue, talks with James Shillinglaw of Insider Travel Report about his growing chain of hidden sushi omakase restaurants housed in hotel suites (Hotel 32 32) and other unused venues around New York City and beyond. Simple Venue operates Sushi by Bo, taking 15 underutilized hotel and retail spaces and turning them into micro- or pop-up restaurants in New York, New Jersey, Chicago, Miami and Fort Lauderdale, with more to come. For more information, visit www.simplevenue.com.
Jan 9, 2023
Jan 9, 2023
8 min
Theodore Daktilidis. managing director for Mykonos Riviera Hotel & Spa in Greece, talks with James Shillinglaw of Insider Travel Report about his family-owned luxury property on this iconic island. Daktilidis tells us why his resort is different and what its selling points are on an island popular with celebrities and upscale travelers. This is part of our report from ILTM Cannes, held Dec. 4-8, 2022 in France. For more information, visit www.mykonosriviera.gr.
Jan 6, 2023
Jan 6, 2023
9 min
Leo Ghitis, CEO and co-founder of Nayara Resorts, a collection of sustainable luxury hotels in Central and South America, talks with James Shillinglaw of Insider Travel Report about his eco-sensitive properties in remote locations in Costa Rica, Chile and Panama. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.nayararesorts.com.
Jan 6, 2023
Jan 6, 2023
11 min
Yaisa Castilla, minister of tourism for the Canary Islands, and TV travel broadcasting personality Peter Greenberg talk with James Shillinglaw of Insider Travel Report about their one-hour show exploring the many attractions of these Spanish-owned islands. This interview is from the premier event held last December to promote the show, which is already airing on PBS stations across the country. For more information, visit www.petergreenberg.com or www.hellocanaryislands.com.
Jan 5, 2023
Jan 5, 2023
2 min
Christian Cirillo, North American sales manager for Condor Airlines, talks with Alan Fine of Insider Travel Report about the increase in the carrier's year-round service from 17 gateways in North America to Frankfurt and the rest of the world. Cirillo describes Condor as the best value proposition in the air, with affordable business and premium economy classes that have been fully redesigned for its fleet of brand new A330-neo aircraft. For more information, visit www.Condor.com.
Jan 5, 2023
Jan 5, 2023
6 min
Yaron Liberman, general manager of The Norman, talks with James Shillinglaw of Insider Travel Report about his stylish boutique hotel in one of Tel Aviv’s trendy neighborhoods near restaurants and attractions. The Norman, which opened in 2014, continues to be one of Israel’s most luxurious properties. This is part of our coverage of ILTM Cannes, which took place Dec. 4-8 in France. For more information, visit www.thenorman.com.
Jan 4, 2023
Jan 4, 2023
6 min
Francois Delahaye, chief operating officer of the Dorchester Collection, talks with James Shillinglaw of Insider Travel Report about what’s happening at the group’s collection of luxury properties located in London, Paris, Los Angeles, Milan, Rome and Los Angeles, and the newest hotels in Dubai and Japan. Delahaye describes The Dorchester, the renovated marquee property, as well as what’s new at the famed Le Meurice and Hotel Plaza Athenee in Paris. For more information, visit www.dorchestercollection.com.
Jan 4, 2023
Jan 4, 2023
8 min
Marco Frank, speaking as both trade and partnerships manager for VisitFlanders, as well as vice chair of the European Travel Commission for the U.S. and Canadian Chapters, talks with Alan Fine of Insider Travel Report about what's new in Flanders' art and history, culinary, cycling routes, hotels and airlines. Frank also outlines what travelers and their advisors will need to know about changes in the European Electronic Entry System (EES) and the European Travel Information and Authorization System (ETIAS). For more information, visit www.VisitFlanders.com and www.ETC-Corporate.org.
Jan 3, 2023
Jan 3, 2023
6 min
Michael Ungerer, CEO of Explora Journeys, talks with Alan Fine of Insider Travel Report about his luxury line's deal with Steinway & Sons, to place three state-of-the-art Spirio pianos on each of its six ships to be launched between 2023 and 2028. The top pianists in Steinway's performer stable will play these fine instruments on the ships, but the pianos will also play themselves, recreating pre-recorded performances from Steinway's extensive digital player piano library. For more information, visit www.ExploraJourneys.com.
Jan 3, 2023
Jan 3, 2023
10 min
Gordon Drake, the new CEO of Doyle Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels in Dublin, London and Washington, D.C., as well as what plans Doyle Collection has for the future. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.doylecollection.com.
Dec 30, 2022
Dec 30, 2022
6 min
Joe Luchison, Emerald Cruises' brand marketing manager for the U.S., talks with Alan Fine of Insider Travel Report about "Cherish the Planet," a six-point global campaign shared with sister company Scenic Luxury Cruises and Tours supporting sustainability for the long term. All staff, Emerald and Scenic crew and employees throughout the world will be educated and invested in the program. For more information, visit www.EmeraldCruises.com or www.ScenicUSA.com.
Dec 30, 2022
Dec 30, 2022
8 min
Doris Casadas, chief communications officer for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about Iberostar’s new partnership with IHG Hotels & Resorts and where it is expanding its hotels and all-inclusive resorts in Europe, Mexico and other places around the world. Casadas also details how Iberostar is committed to sustainable travel through its Wave of Change program. For more information, visit www.iberostar.com.
Dec 29, 2022
Dec 29, 2022
12 min
Jane Mackie, senior vice president -global marketing-luxury and upscale brands, and Tom Rowntree, vice president-global marketing luxury brands and for InterContinental Hotels Group (IHG), talk with James Shillinglaw of Insider Travel Report about the growth of IHG’s luxury and lifestyle brands around the globe, as well as the new partnership with Iberostar, the Spain-based all-inclusive resort company. This is part of our report from ILTM Cannes, the luxury travel show held in France Dec. 4-8. For more information, visit www.ihg.com.
Dec 29, 2022
Dec 29, 2022
5 min
Rudi Schreiner, president and co-founder, and Kristin Karst, executive vice president, co-founder and co-owner AmaWaterways, talk with Alan Fine of Insider Travel Report about new river cruise products, including an update on their plan to conquer the Magdalena River in Columbia, and the latest trends, including guests wanting to travel longer and more back-to-back cruises, as well as the possibility of taking the world's longest river cruise, AmaWaterways' "Seven River Journey." Karst also details the recent popularity of Egypt and the addition of a new ship or two there. For more information, visit www.AmaWaterways.com.
Dec 28, 2022
Dec 28, 2022
9 min
Marianne Walsh, vice president of marketing and communications for Minor Hotels, talks with James Shillinglaw of Insider Travel Report about the company’s expansion of its luxury Anantara Hotels, Resorts and Spas brand in Europe, the Middle East and Asia. This is part of our series of interviews from ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.minorhotels.com or www.anantara.com.
Dec 28, 2022
Dec 28, 2022
2 min
Carly Biggart, vice president of sales for Hurtigruten Group Americas, talks with Alan Fine of Insider Travel Report about Hurtigruten's 130th anniversary next year, its strong bookings, and the debut of a new ship that will sail in the Galapagos. Biggart also details how Hurtigruten is currently converting all its coastal ships to biofuel in the company's bid to be more sustainable. For more information, visit www.AgentPortal.Hurtigruten.com. or www.hurtigruten.com.
Dec 27, 2022
Dec 27, 2022
5 min
Paul McDonah, trade and industry engagement manager for Tourism Ireland in the U.S., talks with Alan Fine of Insider Travel Report about how Ireland is in the top 12 visited countries according to USTOA's latest member poll. McDonah also details new flights, initiatives, webinars and a new office in San Francisco. He also introduces Derry Cronin of Specialized Travel Services and Cronin's Coaches, who talks about his family-run tour company and its fleet of 80 touring coaches. For more information, visit www.Special-Ireland.com and Trade.Ireland.com.
Dec 27, 2022
Dec 27, 2022
12 min
Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report about her network of luxury travel agencies, all owned by Internova Travel Group, which is looking to grow its business even more with new programs, events, marketing capabilities and technology. GTC—which includes Protravel International, Tzell Travel Group, R. Crusoe & Sons, Andrew Harper Travel, In the Know Experiences, All-Star Travel Group, and Colletts Travel—had a major presence at ILTM Cannes, held Dec.4-8 in France. For more information, visit www.globaltravelcollection.com.